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Vornado Air, LLC warrants to the original consumer or purchaser this
Sharper Image® Steam Product (“Product”) is free from defects in
material or workmanship for a period of one (1) year from the date of
purchase. If any such defect is discovered within the warranty period,
Vornado, at its discretion, will repair or replace the Product at no cost.
For warranty or repair service: Call 833-800-8669 or email help@
sihomecomfort.com to obtain a Return Authorization (“RA”) form. Please
have or include your Product’s model number and serial number, as well
as your name, address, city, state, zip code and phone number when
contacting Vornado for warranty service.
After receiving the RA form, ship your Product to: Vornado Air LLC Attn:
Warranty & Repair 415 East 13th Street Andover, KS 67002. For your
convenience, please have your model number and serial number when
contacting Vornado with service inquiries. To assure proper handling,
packages must be clearly marked with the RA number. Packages not
clearly marked with the RA number may be refused at the receiving dock.
Please allow 1-2 weeks for repair and return of your Product after the
Product is received.
Repairs not covered by the warranty or outside the warranty period will
require a fee to cover the cost of materials, labor, handling and shipping.
This warranty does not apply to defects resulting from abuse of the
Product, modification, alteration, mishandling, improper maintenance,
commercial use or repair or service of the Product by anyone other than
Vornado; damages which occur in shipment or are attributed to acts of
God. Improper product use, which includes using an external device that
alters or converts the voltage or frequency of electricity, or shipping a
Vornado product to a country not intended for use will void all warranties.
Any unauthorized product modification, repair by unauthorized repair
center, or use of non-approved replacement parts is not recommended
and any consequences will not be covered by support services or product
warranties. The product warranty will be honored only on models that
WARRANTY
If you’re not satisfied with this product, let us know.
1
YEAR
SATISFACTION
GUARANTEE
