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Sharp UX-S10, Operation Manual

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Sharp UX-S10 Operation Manual Download Page 103

101

10. T

roub

le-

s

hooting

10.  Troubleshooting

Problems and Solutions

Line error

Problem

Solution

LINE ERROR appears in 
the display.

Try the transaction again. If the error persists, check 
the following:

• Make sure there are no modem devices sharing the 

same telephone line.

• Check with the other party to make sure their fax 

machine is functioning properly.

• Have your telephone line checked for line noise.

• Try connecting the fax machine to a different 

telephone line.

• If the problem still occurs, your fax machine may 

need service.

all.book

Page 101

Thursday, September 5, 2002

10:10 AM

Summary of Contents for UX-S10

Page 1: ... OPERATION MANUAL FACSIMILE 1 Installation 2 SMS Text Messaging 3 Using the Answering Machine 4 Sending Faxes 5 Receiving Faxes 6 Making Copies 7 Special Functions 8 Printing Lists 9 Maintenance 10 Troubleshooting ...

Page 2: ... tulee asentaa lähelle laitetta ja tulee olla helposti poistettavissa Stikkontakten må være montert i nærheten av utstyret og den må være lett tilgjengelig La prise de courant principale d alimentation doit être située près de l appareil et facilement accessible This equipment complies with the requirements of Directive 1999 5 EC Dieses Gerät entspricht den Anforderungen der EU Richtlinie 1999 5 E...

Page 3: ...ze 448 KB approx 24 average pages with no voice messages recorded and ECM turned off or 20 minutes of voice messages including OGMs with no documents in memory Modem speed 14 400 bps with automatic fallback to lower speeds Transmission time Approx 6 seconds only when ECM is on Resolution Horizontal 8 pels mm Vertical Standard 3 85 lines mm Fine Halftone 7 7 lines mm Super fine 15 4 lines mm Automa...

Page 4: ...max Contrast control Automatic Dark selectable Reception modes TEL FAX TEL FAX A M Copy function Single Multi 99 copies page Telephone function Yes cannot be used if power fails Power requirements 220 230 V AC 50 Hz Noise emission Less than 70 dBA measured according to EN 27779 DIN 45635 Operating temperature 5 35 C Humidity 25 85 RH Power consumption Standby 2 5 W Maximum 110 W Dimensions without...

Page 5: ...low anything to rest on the power cord and do not install the machine where people may walk on the power cord This machine must only be connected to a 220 230 V 50 Hz earthed 2 prong outlet Connecting it to any other kind of outlet will damage the machine and invalidate the warranty Never insert objects of any kind into slots or openings on the machine This could create a risk of fire or electric ...

Page 6: ...an SMS Message 31 Receiving SMS Messages 36 Viewing the Outbox 38 Printing or Deleting all Messages 40 3 Using the Answering Machine 41 Recording an Outgoing Message 41 Operating the Answering Machine 42 Optional Answering Machine Settings 46 Transfer Function 48 Override Ringing 51 Remote Operations 53 4 Sending Faxes 60 Transmittable Documents 60 Loading the Document 61 Adjusting the Resolution ...

Page 7: ...e Reception to Memory 84 6 Making Copies 85 7 Special Functions 87 Caller ID Requires Subscription to Service 87 Blocking Reception of Unwanted Faxes 92 Polling Requesting a Fax Transmission 93 PBX operations 94 8 Printing Lists 95 9 Maintenance 98 10 Troubleshooting 101 Problems and Solutions 101 Messages and Signals 107 Clearing Paper Jams 110 Quick Reference Guide 112 Index 113 all book Page 5 ...

Page 8: ...the display R key If you are on a P B X extension press this key to transfer a call REC MEMO key Press this key to record an outgoing message phone conversation or memo PLAY key Press this key to play recorded messages Display This displays messages and prompts to help you operate the machine A Look at the Operation Panel 1 2 3 4 5 JKL LÖSCHEN ZURÜCK ABC 1 DEF WXYZ 9 GHI 4 5 MNO 6 PQRS 7 TUV 8 VOR...

Page 9: ...ake a copy of a document When a document is not in the feeder press this key to print out the Help List a quick reference guide to the operation of your fax machine This key is also used after dialling to poll request fax transmission from another machine START MEMORY key Press this key after dialling to begin fax transmission Press this key before dialling to send a fax through memory SMS key Pre...

Page 10: ...f the speaker press once again before you replace the handset FUNCTION key Press this key followed by the arrow keys to select special functions and settings REPEAT key Press this key while listening to a message to play it again SKIP key Press this key while listening to a message to skip to the next message DELETE key Press this key to erase recorded messages 17 16 15 18 Envelope symbol This lig...

Page 11: ... the machine Keep the area around the machine clear About condensation If the machine is moved from a cold to a warm place it is possible that condensation may form on the scanning glass preventing proper scanning of documents for transmission To remove the condensation turn on the power and wait approximately two hours before using the machine Paper tray Paper tray extension Operation manual Gear...

Page 12: ...ide of the machine Use the handset to make ordinary phone calls or to transmit and receive faxes manually Connecting the power cord Plug the power cord into a 220 230 V 50 Hz earthed 2 prong AC outlet Caution The power outlet must be installed near the equipment and must be easily accessible The machine does not have a power on off switch so the power is turned on and off by simply plugging in or ...

Page 13: ...ed line cable enabling you to use an extension cordless telephone on the same line If you don t have the standard NFN outlet of TELEKOM you can purchase an NFN adapter at your retailer Note If your area experiences a high incidence of lightning or power surges we recommend that you install surge protectors for the power and telephone lines Surge protectors can be purchased from your dealer or at m...

Page 14: ...tach the paper tray and paper tray extension Note The paper tray extension has a top side and a bottom side If you cannot insert the tabs into the holes turn the support over Click Insert horizontally and rotate up all book Page 12 Thursday September 5 2002 10 10 AM ...

Page 15: ...roll of imaging film included with your fax can print about 30 A4 size pages When replacing the film use a roll of Sharp UX 6CR imaging film One roll can print about 150 A4 size pages 1 Remove the paper from the paper tray and open the operation panel press 2 Remove the used film and empty spool 3 Remove the two green gears from the spools DO NOT DISCARD THE TWO GREEN GEARS 1 2 If you are loading ...

Page 16: ... the film into the print compartment 7 Rotate the front gear as shown until the film is taut 8 Close the operation panel press down on both sides to make sure it clicks into place Fit ends of rolls onto hubs Make sure the gears fit into the slots in the ends of the rolls 1 Schlitz 2 Schlitz Thick roll to rear all book Page 14 Thursday September 5 2002 10 10 AM ...

Page 17: ...HE PAPER TRAY DO NOT FORCE THE PAPER DOWN INTO THE FEED SLOT Note Do not use paper that has already been printed on or paper that is curled Loading Printing Paper You can load up to 50 sheets of A4 size 60 80 g m2 paper in the paper tray at room temperature maximum stack height should not be higher than the line on the tray Note If at any time the display shows the alternating messages at right ch...

Page 18: ...st setting to LIGHT or DARK 1 Press once and once 2 Press once and 3 times 3 Press once 4 Select the print contrast NORMAL LIGHT DARK 5 Press to return to the date and time display FUNKTION 1 2 3 STOP Display The display briefly shows your selection then OPTION SETTING PRINT CONTRAST 1 NORMAL COPY CUT OFF all book Page 16 Thursday September 5 2002 10 10 AM ...

Page 19: ...er this information it will automatically appear at the top of each fax page you send FUNKTION START SPEICHER STOP 1 Press once and 3 times 2 Press once 3 Press once 4 Enter your fax number by pressing the number keys max 20 digits To insert a space between digits press To enter a press To clear a mistake press FUNKTION 1 9 4 5 6 7 8 0 2 3 Display ENTRY MODE OWN NUMBER SET ENTER TEL FAX all book P...

Page 20: ...tter To clear a mistake press To enter a lower case letter continue pressing the key for the letter until the lower case letter appears To enter one of the following symbols press or repeatedly Note Characters particular to the selected display language will appear at the end of the symbol list 7 Press 8 Press to return to the date and time display START SPEICHER _ ÄÖÜäöü START SPEICHER STOP Displ...

Page 21: ...es 2 Press once and once 3 Press once 4 Enter a two digit number for the day 01 to 31 Example the 5th To correct a mistake press to move the cursor back to the mistake and then enter the correct number FUNKTION 0 5 FUNKTION STOP 1 9 4 5 6 7 8 0 2 3 Display The currently set date appears example START SPEICHER ENTRY MODE DATE 15 08 2002 DATE TIME SET DATE 05 08 2002 all book Page 19 Thursday Septem...

Page 22: ...hour 00 to 23 and a two digit number for the minute 00 to 59 Example 9 25 8 Press to start the clock 9 Press to return to the date and time display 0 1 2 0 0 2 0 9 2 5 START SPEICHER STOP The currently set time appears example 05 JAN 09 25 Note The time setting will change automatically at the beginning and end of summertime DATE 05 08 2002 TIME 12 19 ANTI JUNK all book Page 20 Thursday September ...

Page 23: ...in the fax will detect whether it is a voice call including manually dialled faxes or an automatically dialled fax If it is a voice call the fax will make a special ringing sound to alert you to answer If it is an automatically dialled fax reception will begin automatically A M mode Select this mode when you go out and want the built in answering machine to answer all calls Voice messages will be ...

Page 24: ... the volume of the speaker and ringer using the up and down arrow keys 1 Press 2 Press or until the display shows the desired volume level Press again to turn off the speaker Speaker 1 9 4 5 6 7 8 0 2 3 all book Page 22 Thursday September 5 2002 10 10 AM ...

Page 25: ...g once at the selected level then the date and time will reappear in the display 2 If you selected RINGER OFF OK press Note When the reception mode is set to TEL the ringer will still ring at LOW if turned off START SPEICHER Ringer Display RINGER HIGH RINGER MIDDLE RINGER OFF OK RINGER LOW all book Page 23 Thursday September 5 2002 10 10 AM ...

Page 26: ...SH Refer to your PBX manual or consult your supplier for the correct setting If you selected FLASH go directly to Step 8 6 If you selected ID in Step 5 enter your PBX ID number maximum of 3 digits Note The ID number is automatically dialled for access to the public line when automatic dialling is used Do not store it as part of the number when storing an auto dial number 7 Press 8 Press to return ...

Page 27: ...BX line is a normal telephone line Select LONG TIME if your PBX line is an ISDN line or other high speed line 5 Press to return to the date and time display FUNKTION 1 2 STOP Display The display briefly shows your selection then OPTION SETTING FLASH SELECT FAX SIGNAL RX 1 SHORT TIME Setting the Display Language If desired you can change the language used in the display reports and lists German and...

Page 28: ...play backlight is initially set to GREEN If desired you can change the backlight to red or turn it off 1 Press once and once 2 Press once and once 3 Press once 4 Enter a number as follows to select the backlight setting GREEN RED OFF 5 Press to return to the date and time display FUNKTION 1 2 3 STOP Display The display briefly shows your selection then OPTION SETTING BACKLIGHT 1 GREEN NUMBER OF RI...

Page 29: ... be changed as explained in Entering your SMS center number on page 29 Note Registration for SMS service is free of charge Have CLIP Caller ID service activated on your telephone line In addition to the above conditions you must have Call Number Transmission activated by Telekom If you do not already have this service you can receive it through the Telekom hotline free of charge Important In a PBX...

Page 30: ...our fax machine to send and receive SMS messages you must first turn on the SMS Receive function enter the number of your SMS center if you are using a carrier other than ANNY WAY and select which carrier you wish to use to send messages Turning on the SMS Receive function The SMS Receive function is initially turned on If you need to change the setting follow these steps Note Turning off this set...

Page 31: ...y says ANMELD as explained on page 31 Caution Do not change the preset number for the ANNY WAY center 2 1 Press and 2 Press and 3 Press 4 Press to enter the number of the 2nd center 5 Enter the number of the center maximum of 32 digits To clear a mistake press To enter a pause between any of the digits press The pause appears as a hyphen 6 Press 7 Press to exit Note If you wish to use the 2nd CENT...

Page 32: ...ress 4 Press to select MATERNA or to select the 2nd carrier Note If you select the 2nd carrier and ENTER 2nd NUMBER appears in the display enter a number for the 2nd center as explained on the previous page and then repeat the above steps to select it 5 Press to return to the date and time display SMS 1 2 STOP Display The display briefly shows your selection then Printing the SMS Quick Reference S...

Page 33: ...the message will appear when you press Read the message first see page 36 and then perform this procedure 2 Press 3 Press 4 Enter the number of the recipient Up to 20 digits can be entered Note that a space cannot be entered Important The number must include the area code To clear a mistake press If a pause is required between any of the digits press The pause appears as a hyphen Several pauses ca...

Page 34: ...he correct character The new character will replace the mistake If you wish to insert a character between characters press first and then enter the character you wish to insert To enter a lower case letter continue pressing the key for the letter until the lower case letter appears To enter one of the following symbols press or repeatedly Note ß is supported only for received messages When sending...

Page 35: ...g an SMS message using an auto dial number If the number of the recipient has been stored as an auto dial number you can use the auto dial number to send an SMS message The procedure for storing auto dial numbers is explained on page 66 1 Press once and twice Note If you have an unread received message the message will appear when you press Read the message first see page 36 and then perform this ...

Page 36: ...rn to Step 4 To clear a mistake press You can also move the cursor to a mistake and then enter the correct character The new character will replace the mistake If you wish to insert a character between characters press first and then enter the character you wish to insert To enter a lower case letter continue pressing the key for the letter until the lower case letter appears To enter one of the f...

Page 37: ...ake 3 attempts at 5 minute intervals to resend the message see page 71 and an exclamation point will appear next to the message when you view it in the outbox see page 38 No exclamation point will appear if the message was sent successfully KOPIE HILFE ABRUF START SPEICHER If a message is cancelled before being sent If a message is cancelled due to interruption by fax reception or because you pres...

Page 38: ...MS menu For more information on viewing messages in the inbox see the following procedure SMS SMS The envelope lights while a message is being received TEL 01 AUG 12 00 Viewing messages in the inbox Follow the steps below to view messages in the inbox 1 Press Your most recently received unread message appears in the display If you have no unread messages the display will show INBOX Press to show y...

Page 39: ... can do any of the following Reply To reply to the sender press twice The number of the sender appears in the display Continue from Step 5 on page 31 Delete To delete the message press and then Print To print the message press Read other messages To return to the message list press Exit To return to the date and time display press START SPEICHER KOPIE HILFE ABRUF START SPEICHER KOPIE HILFE ABRUF S...

Page 40: ...the inbox is full an exclamation point will appear in the date and time display appears when the inbox is full Viewing the Outbox You can view the most recent 10 messages that you have sent in the outbox If a message appears in the outbox with an exclamation point it was not sent successfully and will need to be resent 1 Press once and once 2 Press Your most recently sent message appears in the di...

Page 41: ... the message 4 If you wish to read or resend a message that appears in the display press The text of the message appears Press or as needed to scroll through the message 5 When you have finished reading the message you can do any of the following Edit resend To resend and edit if needed the message press twice The number of the recipient appears in the display Continue from Step 5 on page 31 Delet...

Page 42: ...all messages in the outbox 4 Press SMS 1 2 START SPEICHER 1 Press once and twice 2 Press 3 Press to delete all messages from the inbox or to delete all messages from the outbox 4 Press SMS 1 2 START SPEICHER Display 1 INBOX 2 OUTBOX ALL PRINT OK Deleting all messages Follow these steps to delete all messages from the inbox or outbox Display ALL PRINT ALL DELETE 1 INBOX 2 OUTBOX ALL DELETE OK all b...

Page 43: ...is selected in the display Approximately 20 minutes of voice messages including OGMs can be recorded less if there are faxes in memory AUFLÖS EMPFANG Recording an Outgoing Message The outgoing message OGM is the greeting that the machine plays after answering a call to inform callers that they can leave a message or send a fax Follow the steps below to record a message Example Hello You ve reached...

Page 44: ...e so that callers can leave messages press until is selected in the display WDG AUFLÖS EMPFANG 4 Press and speak into the handset to record a message The outgoing message can be up to 60 seconds long While recording the display will show the time left to record 5 When finished replace the handset or press START SPEICHER STOP AUFLÖS EMPFANG The outgoing message will play you can stop playback by pr...

Page 45: ...er of rings on which the machine answers incoming calls in A M mode depends on whether the Toll Saver function is turned on and if it is on whether you have messages The Toll Saver function is initially turned on ON OFF No received messages 3 Rings Received messages 1 Ring Toll Saver Toll Saver NOTHING Hello Hi Hi Ring Ring Ring Ring Ring Ring Ring Ring Answer according to NUMBER OF RINGS setting ...

Page 46: ...recording will appear briefly in the display If no messages were received NO MESSAGES will appear Repeat To listen to a message a second time press before playback of that message ends To move back to the previous message press within 3 seconds of the beginning of the current message Skip To skip forward to the next message press Note Playback will stop if you receive a call lift the handset or pr...

Page 47: ...an record memos for yourself and other users of the machine These will be played back together with incoming messages when the key is pressed WDG 1 Press once and once 2 Pick up the handset press and speak into the handset 3 When you have finished speaking replace the handset or press AUFN START SPEICHER STOP Recording phone conversations 2 way recording To record a phone conversation hold down th...

Page 48: ...30 or 60 seconds Display 1 2 3 4 The display briefly shows your selection then Fax reception on A M failure If the memory for recording incoming messages becomes full while you are out the answering machine will no longer be able to record messages The ON A M FAILURE setting is used to choose the response of the machine to incoming calls when this happens Automatic fax reception NO The machine wil...

Page 49: ... and then erase them see Remote Operations on page 53 Automatic fax reception is set to NO at the factory before shipping If you want to set it to YES press the panel keys as follows Display The display briefly shows your selection then OGM only mode If needed you can turn off recording of incoming messages In this case your outgoing message will play but callers will not be able to leave a messag...

Page 50: ...e the Transfer function you must first program the number that you wish the machine to call the transfer number and record the transfer message that plays when you answer the phone at the remote location When you go out and wish to use the transfer function turn it on When you return and no longer wish to use the transfer function turn it off Programming the transfer number To use the Transfer fun...

Page 51: ...wer the telephone and informs you that the call is a transfer call It can be up to 15 seconds long To record a transfer message follow the steps below The following is an example Hello This is a transfer call for YOUR NAME Enter your remote code number now 1 Press once and twice 2 Press once 3 Lift the handset If you have already recorded a message you can press to listen to the message or press t...

Page 52: ... the above procedure and then press to check the message or to erase the message WDG LÖSCHEN Turning the Transfer function on and off When you go out and wish to use the Transfer function turn it on as follows 1 Press once and once 2 Press once and 3 times 3 Press 4 Press to turn on the Transfer function Press to turn the function off 5 Press to return to the date and time display FUNKTION 1 2 STO...

Page 53: ...ng up during message playback first enter and to stop playback then enter twice 0 Override Ringing This function allows selected callers using a touch tone telephone to override the answering machine s outgoing message and cause the machine to make a special ringing sound alerting you that they are calling This is useful when you are near the machine but only want to talk with certain callers taki...

Page 54: ...ld press the key on their telephone The caller will hear a short beep and the outgoing message will stop 2 The caller should enter the override code and by pressing the appropriate keys on their telephone If an incorrect code is entered the caller will hear four beeps He or she must re enter the correct code within 10 seconds or the line will be disconnected 3 Your machine will make a special ring...

Page 55: ...o access the machine to perform remote operations you must first enter your remote code number The remote code number has been set to 001 at the factory If you wish to use a different number follow these steps Display Toll Saver When you call the machine to listen to your messages it will answer after one ring if it has received at least one message or after three rings if it has not received any ...

Page 56: ...ne from a tone dial telephone When your outgoing message begins press on the telephone You will hear a short beep and the outgoing message will stop If you do not want to use the Toll Saver function you can turn it off by following the steps below In this case the machine will answer after the number of rings set with the NUMBER OF RINGS setting see Changing the number of rings on page 77 TOLL SAV...

Page 57: ...While the messages are playing you can do any of the following Repeat To listen to a message a second time press and on the telephone before that message ends To move back to the previous message press and during the first 3 seconds of the current message Skip forward To skip forward to the next message press and on the telephone Stop To stop playback press and on the telephone After this you can ...

Page 58: ...emote operations when the reception mode is set to FAX In this case when you call the machine press immediately after it answers before you hear the fax tone and then continue from Step 2 above Comments When a remote command is accepted by the machine you will hear one beep If an incorrect command is entered you will hear four beeps In the latter case re enter the correct command When entering a c...

Page 59: ...fax reception mode Select a new reception mode by pressing the keys as follows 0 A M mode and FAX mode and TEL mode and Caution If you select TEL mode you will not be able to change the reception mode again TEL FAX mode and 8 1 8 2 8 3 8 4 Recording a new outgoing message 1 Press and on the telephone 2 When you hear a short beep speak into the telephone to record the new message The message can be...

Page 60: ...en finished press To insert a pause between any two digits of the number press 9 0 Recording a new transfer message 1 Press and on the telephone 2 When you hear a short beep speak into the telephone to record the new message The time for the transfer message is fixed at 15 seconds After 15 seconds or earlier if the machine detects silence after you finish speaking you will hear a beep and the new ...

Page 61: ...he telephone to record the memo 3 When you are finished press and on the telephone If the machine detects silence it will stop recording automatically 0 OGM only mode To turn on OGM only mode Press and on the telephone Your outgoing message will play but callers will not be able to record a message Faxes sent by automatic dialling will be received To turn off OGM only mode Press and on the telepho...

Page 62: ... graphics on the edges of a document will not be scanned 5 mm 5 mm Letters in the shaded area will not be scanned 210 mm 600 mm 52 g m 157 g m 297 mm 210 mm 80 g m Loading one page at a time Minimum size Maximum size Minimum weight Maximum weight Minimum size Maximum size Minimum weight Maximum weight 52 g m Loading up to 10 pages at once 140 mm 148 mm 140 mm 148 mm all book Page 60 Thursday Septe...

Page 63: ...placed in the feeder at one time The pages will automatically feed into the machine starting from the bottom page If you need to send or copy more than 10 pages place the additional pages gently and carefully in the feeder just before the last page is scanned Do not try to force them in as this may cause double feeding or jamming If your document consists of several large or thick pages which must...

Page 64: ...for receiving a document Resolution settings STANDARD Use STANDARD for ordinary documents This setting gives you the fastest and most economical transmission FINE Use FINE for documents containing small letters or fine drawings SUPER FINE Use SUPER FINE for documents containing very small letters or very fine drawings HALF TONE Use HALF TONE for photographs and illustrations The original will be r...

Page 65: ...2 Press one or more times until the desired resolution and contrast settings appear in the display The first time you move through the list of resolution settings the contrast setting AUTO will appear next to each resolution setting The second time you move through the list the contrast setting DARK will appear AUFLÖS EMPFANG Display Contrast settings AUTO Use AUTO for normal documents DARK Use DA...

Page 66: ...nd then dial the number AUFLÖS EMPFANG R or Sending a Fax by Normal Dialling With Normal Dialling you pick up the handset or press and dial by pressing the number keys If a person answers you can talk with them through the handset before sending the fax If you pressed you must pick up the handset to talk Normal Dialling allows you to listen to the line and make sure the other fax machine is respon...

Page 67: ... fax tone 5 When you hear the fax tone press Replace the handset If the transmission is completed successfully the fax will beep once If an error occurs the fax will beep three times and print a Transaction Report to inform you of the problem see page 96 START SPEICHER Note If the transmission is unsuccessful and DOCUMENT JAMMED appears in the display remove the document as explained on page 110 T...

Page 68: ... the number keys Up to 32 digits can be entered only 20 digits can be stored for an SMS number Note A space cannot be entered Important An SMS number must include the area code To clear a mistake press If a pause is required between any of the digits to access a special service or an outside line press The pause appears as a hyphen Several pauses can be entered in a row If you are on a PBX do not ...

Page 69: ...ter one of the following symbols press or repeatedly 6 Press 7 Return to Step 2 to store another number or press to return to the date and time display START SPEICHER _ ÄÖÜäöü START SPEICHER STOP A B C D E F G H I J K L M N O P Q R S T U V W X Y Z SPACE Display Note The fax machine uses a lithium battery to keep automatic dialling numbers and other programmed information in memory when the power i...

Page 70: ...to move the cursor to the digit or digits you wish to change and then enter the new digit The new digit will replace the old digit If you do not wish to change the number go directly to Step 6 6 Press 7 Make the desired changes to the name Press or to move the cursor to the letter or letters you wish to change and then press the appropriate number key repeatedly until the desired letter appears se...

Page 71: ... to set the resolution and or contrast 2 Press or until the name of the other party appears in the display if no name was stored the number will appear 3 If you are sending a fax press Dialling and transmission begins If the transmission is completed successfully the fax will beep once If an error occurs the fax will beep three times and print a Transaction Report to inform you of the problem see ...

Page 72: ...ng START SPEICHER 1 Load the document s If desired press to set the resolution and or contrast 2 Enter the number of the receiving machine by pressing the number keys If a pause is required between any of the digits to access a special service or an outside line press The pause will appear as a hyphen Several pauses can be entered in a row 3 Check the display If the number of the receiving machine...

Page 73: ...fax or make a phone call Note If a fax transmission is unsuccessful and DOCUMENT JAMMED appears in the display remove the document as explained on page 110 This may occur if the other fax machine doesn t respond properly when you attempt to send the document Automatic redialling If you use automatic dialling including Direct Keypad Dialling to send a fax and the line is busy the fax machine will a...

Page 74: ... function is called Error Correction Mode ECM ECM is effective for both transmissions and receptions and is only effective when the other fax machine has ECM as well If desired you can turn ECM off This will increase slightly the amount of memory available for memory transmission and reception STOP 1 Press once and once 2 Press once and 5 times 3 Press once 4 Press to select YES or to select NO 5 ...

Page 75: ... just one operation When sending to multiple locations only auto dial numbers can be used to dial the numbers of the receiving machines 1 Load the document s If desired press to set the resolution and or contrast 2 Press 3 Press or until the name of the number appears in the display if no name was stored the number will appear 4 Press to select the number 5 Repeat Steps 3 and 4 for each of the oth...

Page 76: ... dial using one of the following methods Press the number keys to enter the fax number and then press Press repeatedly to select an auto dial number and press Press once to select the last number dialled and press START SPEICHER START SPEICHER START SPEICHER START SPEICHER If the memory becomes full If the memory becomes full while the document is being scanned MEMORY IS FULL and SEE MANUAL will a...

Page 77: ... t detect a fax tone this means that the call is a voice call or manually dialled fax it will make a ringing sound called pseudo ringing for 15 seconds to alert you to answer If you don t answer within this time your fax will send a fax tone to the other machine to allow the calling party to send a fax manually if they desire Note Only the fax will alert you to voice calls or manually dialled faxe...

Page 78: ...STOP 1 2 3 4 Using A M Mode To select A M mode press until is selected in the display AUFLÖS EMPFANG In A M mode your fax machine will automatically receive voice messages and faxes See Chapter 2 for more details The display briefly shows your selection then AUFLÖS EMPFANG 01 AUG 12 00 Selections appear alternately PSEUDO RING 1 15 SECONDS LANGUAGE all book Page 76 Thursday September 5 2002 10 10 ...

Page 79: ... explained in Using TEL Mode on page 78 1 ring Fax reception Changing the number of rings If desired you can change the number of rings on which the fax machine answers incoming calls in FAX and TEL FAX mode Any number from 1 to 4 can be selected 1 Press once and once FUNKTION Display FAX 01 AUG 12 00 To select FAX mode press until FAX is selected in the display AUFLÖS EMPFANG Using FAX Mode AUFLÖ...

Page 80: ...elect TEL mode press until TEL is selected in the display AUFLÖS EMPFANG When the reception mode is set to TEL you must answer all calls by picking up the fax machine s handset or an extension phone connected to the same line TEL 01 AUG 12 00 The display briefly shows your selection then AUFLÖS EMPFANG NUMBER OF RING ENTER 1 4 1 FAX REMOTE all book Page 78 Thursday September 5 2002 10 10 AM ...

Page 81: ...ender presses their Start key When FAX RECEIVING appears in the display hang up START SPEICHER Auto Cordless Fax Control answering with an extension phone in TEL mode You can also start fax reception in TEL mode by answering any extension phone connected to the same line as the fax machine even a cordless phone Answering with the fax s handset Note If you have set the Fax Signal Receive setting pa...

Page 82: ...nd or if the other party first talks to you and then wants to send a fax press once and twice on the extension phone only on a tone dial phone This signals the fax to begin reception Hang up The above step is necessary if you have set the Fax Signal Receive setting see below to NO Your fax will not accept the signal to begin reception if a document is loaded in its feeder 5 5 Phone goes dead Beep ...

Page 83: ... extension phone If you use a computer fax modem to send documents on the same line you must turn this function off in order to prevent your fax from mistakenly attempting to receive documents from the computer fax modem Follow the steps below to change the setting 1 Press once and once 2 Press once and 7 times FUNKTION Display OPTION SETTING FAX SIGNAL RX all book Page 81 Thursday September 5 200...

Page 84: ...number other than 5 to activate fax reception from an extension telephone You can select any number from 0 to 9 1 Press once and once 2 Press once and once 3 Press once 4 Enter the desired number any number from 0 to 9 Example 3 5 Press to return to the date and time display FUNKTION 3 STOP Display The display briefly shows your selection then CALLER ID 1 YES 2 NO OPTION SETTING FAX REMOTE TRANSAC...

Page 85: ...d on a second page In this case the cut off point may occur in the middle of a line Automatic reduction may not be possible if the received document is too large contains too many fine graphics or images or is sent at high resolution In this case the remainder of the document will be printed on a second page 1 Press once and once 2 Press once and 4 times 3 Press once 4 Press to select AUTO or to s...

Page 86: ... incoming faxes will be received to memory When you have received a document in memory FAX RX IN MEMORY will appear in the display alternating with ADD PAPER PRESS START KEY or CHECK FILM CHECK COVER CHECK PAPER JAM When you add paper and press replace the imaging film or clear the jam the stored documents will automatically print out START SPEICHER all book Page 84 Thursday September 5 2002 10 10...

Page 87: ... Example Press twice Number of copies per original Press the number keys to enter a number from 1 to 99 The default setting is 1 Example Press for five copies 3 When you are ready to begin copying press AUFLÖS EMPFANG 5 KOPIE HILFE ABRUF If MEMORY IS FULL appears If the memory becomes full while a document is being scanned MEMORY IS FULL and SEE MANUAL will alternately appear in the display and th...

Page 88: ... display FUNKTION 1 2 STOP Display The display briefly shows your selection then Copy Cut off When making a copy of a document that is longer than the printing paper use the copy cut off setting to select whether the remaining part of the document will be cut off or printed on a second page The initial setting is YES cut off the remainder To change the setting follow the steps below OPTION SETTING...

Page 89: ... you must subscribe to a caller identification service from your telephone company Your fax may not be compatible with some caller identification services 1 Press once and once 2 Press once and 6 times 3 Press once 4 Press YES to turn on Caller ID To turn off Caller ID press 5 Press to return to the date and time display FUNKTION 1 2 STOP Display The display briefly shows your selection then OPTIO...

Page 90: ...ile the fax rings if caller information is not available NO SERVICE No caller information was received from your telephone company Make sure that the telephone company has activated your service CALLER ID ERROR Noise on the telephone line prevented reception of caller information OUT OF AREA The call was made from an area which does not have a caller identification service or the caller s service ...

Page 91: ...rs Follow the steps below to view the Caller ID List in the display If desired you can immediately dial a number when it appears 1 Press twice 2 Press or to scroll through the list 3 If you want to dial one of the numbers in the list scroll through the list until the number appears in the display Fax If you want to send a fax load the document and then press Dialling and transmission begin Voice c...

Page 92: ...om the caller list press while the call appears in the display If you want to delete all calls from the list hold down for at least 3 seconds while you are viewing any number in the list Priority Call With Caller ID turned on you can set your fax to make a special ringing sound when you receive a call from a designated phone number This lets you know immediately who is calling without having to lo...

Page 93: ...d Anti Junk Number In this case when a voice call or a fax transmission comes in from the number you have specified as a Junk Number your fax will break the connection as soon as it receives the calling phone number from the caller ID service before the second ring To use this function enter the number that you wish to block as explained in Blocking Reception of Unwanted Faxes see page 92 Only one...

Page 94: ...s to return to the date and time display FUNKTION 1 2 START SPEICHER STOP Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from a party that you specify This saves paper by not printing out unwanted junk faxes To use this function follow the steps below to enter the fax number from which you do not wish to receive faxes One fax number can be en...

Page 95: ...mission 1 Dial the fax machine you want to poll using one of the following methods Enter the full number using the numeric keys Pick up the handset or press and dial the full number Wait for the fax answerback tone If the number has been stored for automatic dialling press or until the name or number of the other party appears in the display 2 Press If you used the handset replace it when POLLING ...

Page 96: ...s puts the other party on hold 2 When you hear the dial tone dial the number of the third party for the enquiry call 3 When you have finished the enquiry call you will be automatically returned to the original caller as soon as the third party hangs up R Transferring calls 1 During the telephone conversation press This puts the other party on hold 2 When you hear the dial tone dial the number to w...

Page 97: ...up List This list shows your current selections for the FUNCTION key settings The list also shows your name and fax telephone number as entered in the machine and a sample of the header printed at the top of every page you transmit HEADER PRINT Message List This list shows information about the messages currently recorded in the answering machine including the date and time each messages was recor...

Page 98: ...of the following notes will appear under NOTE in the report to indicate whether the transaction was successful and if not the reason for the failure OK Transmission reception was successful P FAIL A power failure prevented the transaction JAM The printing paper or document jammed preventing the transaction BUSY The fax was not sent because the line was busy COM E 0 to COM E 7 A telephone line erro...

Page 99: ... ERROR MEMORY A report will be printed after an error or a memory operation SEND ONLY A report will be printed after each transmission ERROR ONLY A report will be printed only when an error occurs NEVER PRINT A report will never be printed FUNKTION 1 5 STOP Display The display briefly shows your selection then 1 2 3 4 5 Selections appear alternately Help List This list provides a brief guide to th...

Page 100: ... Take the imaging film out of the print compartment and place it on a sheet of paper 3 Wipe the print head with isopropyl alcohol or denatured alcohol Caution Do not use benzene or thinner Avoid touching the print head with hard objects The print head may be hot if your fax machine has just received a large number of documents If this is the case allow the print head to cool prior to cleaning 1 2 ...

Page 101: ... press down on both sides to make sure it clicks into place Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies Note Remove the paper from the paper tray before cleaning the scanning glass and rollers 1 Open the operation panel press 1 2 all book Page 99 Thursday September 5 2002 10 10 AM ...

Page 102: ...emove dirt from the scanning glass you can try moistening the swab with isopropyl alcohol or denatured alcohol Take care that no alcohol gets on the rollers 4 Flip down the green levers on each side of the white roller Rotate the front gear until the film is taut and then close the operation panel press down on both sides to make sure it clicks into place The housing Wipe the external parts and su...

Page 103: ...e following Make sure there are no modem devices sharing the same telephone line Check with the other party to make sure their fax machine is functioning properly Have your telephone line checked for line noise Try connecting the fax machine to a different telephone line If the problem still occurs your fax machine may need service all book Page 101 Thursday September 5 2002 10 10 AM ...

Page 104: ...ng machine has paper Make sure that the telephone line cord is plugged into the TEL LINE socket and not the TEL SET socket If the receiving machine is in manual mode with no attendant reception will not be possible Check the display for error messages Pick up the handset and check for a dial tone Nothing is printed at the receiving end Make sure that the document for transmission is placed face do...

Page 105: ...t quality The received document is faint Ask the other party to send higher contrast documents If the contrast is still too low your fax machine may need service Make a copy or print a report to check your machine s printing ability Received images are distorted Noise on the telephone line may cause distortion Have the other party try sending the document again The print head may be dirty See Prin...

Page 106: ... press before you replace the handset Auto dial numbers cannot be stored in the fax Make sure the fax is plugged in and the imaging film has been loaded Auto dial numbers cannot be stored if the imaging film has not been loaded See Loading the Imaging Film on page 13 Nothing appears in the display Make sure the power cord is properly plugged into a power outlet Connect another electrical appliance...

Page 107: ...ks to see if the SMS center number sent by Caller ID matches the center number entered as explained on page 29 If the numbers don t match the fax machine does not begin SMS reception and simply rings instead If you have turned on the Caller ID function see page 87 the correct center number sent by Caller ID will appear in the display and in the Caller ID list Check this number against your entered...

Page 108: ...characters that can be entered when writing an SMS message is 160 Less characters can be entered if the message includes special symbols or characters that require more memory space You receive a voice message from your SMS center This may happen if you attempt to send an SMS message without subcribing to an SMS service If the sender selected an SMS to Voice function you will receive the message b...

Page 109: ...prevents printing Check to see if the imaging film is not loaded properly or if it has been used up and needs replacement Make sure the operation panel is completely closed press down on both sides If a paper jam has occurred clear the jam as explained in the following section Clearing Paper Jams CHECK PAPER SIZE An incorrect size of paper has been loaded in the paper tray Remove the paper and loa...

Page 110: ...at printing can continue see Substitute Reception to Memory on page 84 If you are attempting to transmit from memory see If the memory becomes full on page 74 If you are copying see If MEMORY IS FULL appears on page 85 MEMORY PRINTING The fax is preparing to or printing out a document from memory MESSAGES RCVD XX This indicates that you have received messages in the answering machine XX is the num...

Page 111: ...achine will automatically reattempt the call See Automatic redialling on page 71 TOTAL PAGE S 01 Number of pages transmitted received or copied UNSENT E0 FE When viewing messages in the outbox this appears if you press after scrolling to a message with an exclamation point next to it E0 indicates that there was no Caller ID service FE indicates that an error occurred during transmission Continuous...

Page 112: ...sn t feed out remove it as explained below Important Do not try to remove a jammed document without releasing it as explained below This may damage the feeder mechanism START SPEICHER 1 Press and slowly open the operation panel until it is half open 2 Flip up the green levers on each side of the white roller 3 Gently remove the document Be careful not to tear the document 1 2 all book Page 110 Thu...

Page 113: ...e front gear until the film is taut and then close the operation panel press down on both sides to make sure it clicks into place Clearing jammed printing paper 4 Flip down the green levers on each side of the white roller Rotate the front gear until the film is taut and then close the operation panel press down on both sides to make sure it clicks into place 1 2 all book Page 111 Thursday Septemb...

Page 114: ... automatically answers and receives faxes TEL mode Answer all calls even faxes by picking up the handset To begin fax reception press TEL FAX mode The fax machine automatically answers and receives faxes Voice calls are signalled by a special ringing sound A M mode Select this mode when you go out to receive both voice messages and faxes Storing Auto Dial Numbers 1 Press once and twice 2 Enter the...

Page 115: ...ng 79 F FAX reception mode 21 77 Fax reception on A M failure 46 Fax Signal Receive 81 Flash Select setting 25 H Halftone setting 62 Handset 10 Housing cleaning 100 I Imaging film replacing 13 J Jams clearing 110 111 L Language used in display 25 Letters entering 18 67 Line error 101 Loading paper 15 Loading the document 61 M Memory transmission 74 Memory substitute reception to 84 Message List 95...

Page 116: ...tion 62 Ringer volume 23 S Scanning glass cleaning 99 Sender s name and number entering 17 18 Setup List 95 SMS messaging Inbox 36 Outbox 38 Receiving messages 36 Sending a message 31 35 SMS Carrier setting 30 SMS center number 29 SMS Receive setting 28 Speaker volume 22 T TEL reception mode 21 78 TEL LINE socket 11 TEL FAX reception mode 21 75 Tel Fax Remote Number 82 Telephone line cord 11 Telep...

Page 117: ...ter listening to your messages you can either hang up to save them or enter one of the commands on the reverse side REMOTE OPERATION CARD The card below is provided as a quick guide to remote operation Cut it out and carry it with you when you go out Remote Operation Guide all book Page 115 Thursday September 5 2002 10 10 AM ...

Page 118: ...cord transfer OGM 9 3 To quickly disconnect OGM ONLY MODE Turn on 1 1 Turn off 1 2 PLAYBACK Play messages 7 Move backward repeat 2 Skip forward 5 Stop 0 Play new messages only 6 first stop playback ERASING MESSAGES Erase single message 3 Erase all messages 3 3 RECORDING A MEMO Start End 0 RECORDING A NEW OGM Start 4 all book Page 116 Thursday September 5 2002 10 10 AM ...

Page 119: ...GEDRUCKT IN THAILAND TINSG4287XHTA SHARP ELECTRONICS EUROPE GMBH Sonninstraße 3 20097 Hamburg Germany Phone 040 2376 0 SHARP CORPORATION all book Page 117 Thursday September 5 2002 10 10 AM ...

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