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16

TROUBLE SHOOTING 

 

CAUTION

Before troubleshooting, disconnect the power supply. Only a qualified electrician of competent person must do the trouble shooting 

that is not in this manual.
IMPORTANT! There are some sounds during normal use (compressor, refrigerant circulation).

PROBLEM

POSSIBLE CAUSE

SOLUTION

Appliance does not work

AC Cord is not plugged in or is loose

Insert AC Cord

Fuse has blown or is defective

Check fuse, replace if necessary

Electrical Outlet is defective

Electrical outlet or circuit breaker malfunctions 

are to be corrected by an electrician

Appliance freezes or cools 

too much

Temperature is set too cold or the appliance runs 

at FREEZE BOOST modes

Refer to the Temperature Setting section

The food is not frozen enough

Temperature is not properly adjusted

Refer to the Temperature Setting section

A large quantity of warm food was placed in the 

appliance within the last 24 hours

Turn the temperature regulation to colder setting 

temporarily

The appliance is near a heat source

Refer to the Installation Location section

Heavy build up of frost on the 

door seal

Door seal in not airtight

Carefully warm the leaking section of the door 

seal with a hair dryer (on a cool setting). At the 

same time, shape the warmed door seal by hand 

such that it sits correctly.

Unusual noise

Appliance is not level

Re-adjust the feet

The appliance is touching the wall or other objects Move the appliance slightly
A  component,  e.g.  a  pipe  on  the  rear  of  the 

appliance is touching another part of the appliance 

or the wall

If necessary, carefully bend the component out 

of the way

Side panel is hot

Condenser is inside the panel

It's normal

If the malfunction shows again, contact the Sharp customer support (1-800-BE-SHARP) to dispatch a service technician.
Please record your model number and serial number below.

Model number  ________________________________________________

Serial number  _________________________________________________

SHARP ELECTRONICS CORPORATION

 • 

100 Paragon Drive

 

 

Montvale, New Jersey 07645

 

 

USA

Summary of Contents for SJB1255GS

Page 1: ...TALLATION INSTRUCTIONS REFRIGERATOR MODEL SJB1255GS January 25 2022 CONSUMER LIMITED WARRANTY 3 IMPORTANT SAFETY INSTRUCTIONS 4 INSTALLATION INSTRUCTIONS 7 APPEARANCE OVERVIEW 11 USER INTERFACE 12 DAILY USE 13 CARE AND CLEANING 15 TROUBLE SHOOTING 16 ...

Page 2: ...r Request Service Æ Purchase an Extended Warranty Æ Downloads including the Installation Guide Spec Sheet and Owner s Manual CONTACT US If at any time you have questions or comments concerning your SHARP product please contact the SHARP Customer Assistance Center We are available to assist you through multiple contact methods for your convenience Scan this QR Code on your mobile device Visit http ...

Page 3: ...sive remedy available to the purchaser Correction of defects in the manner and for the period of time described herein should constitute complete fulfillment of all liabilities and responsibilities of Sharp to the purchaser with respect to the Product and should constitute full satisfaction of all claims whether based on contract negligence strict liability or otherwise In no event should Sharp be...

Page 4: ...rong adapters The refrigerator must be disconnected from the source of electrical supply before attempting the installation of accessory The appliance is intended to be used as is Do not alter the specifications by enhancing any applications of the appliance WARNING Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do not use mechanical devices ...

Page 5: ...T Do not use electrical appliances on the top of the appliance unless they are of the type recommended by the manufacturer WARNINGS FOR USING PROHIBIT Do not arbitrarily disassemble or reconstruct the refrigerator nor damage the refrigerant circuit maintenance of the appliance must be conducted by a specialist Damaged power cord must be replaced by the manufacturer its maintenance department or re...

Page 6: ...the keys be kept out of the reach of children and not in the vicinity of the refrigerating appliance in order to prevent children from being locked inside WARNINGS FOR DISPOSAL PROHIBIT Refrigerant and cyclopentane foaming material used for the refrigerator are flammable Therefore when the refrigerator is recycled it shall be kept away from any fire source and be recovered by a special recovering ...

Page 7: ...7 INSTALLATION INSTRUCTIONS SPACE REQUIREMENT DIMENSIONS SIZE IN A 23 6 B 27 0 C 72 8 D Min 2 0 E Min 2 0 F Min 2 0 G 37 8 H 38 6 Depth without door is 24 4 F F F ...

Page 8: ...lled next to a fixed wall to allow the door to swing open ELECTRICAL CONNECTION Before plugging in ensure that the voltage and frequency shown on the rating plate correspond to your domestic power supply The appliance must be grounded The power supply cable plug is provided with a contact for this purpose If the domestic power supply socket is not grounded connect the appliance to a separate groun...

Page 9: ...9 Refit the bracket fitting the bottom hinge pin on the left side Replace both adjustable feet 10 Remove aid closers from bottom of upper and lower doors with screwdriver Then take new aid closers from accessory bag and install them to the left side 11 Move the hinge hole covers from left side to right side Place the lower door flip and refit the middle hinge that you removed on step 6 12 Refit up...

Page 10: ...door follow steps 1 3 for disassembly LEVELLING THE UNIT To do this adjust the two leveling feet at front of the unit If the unit is not level the doors and magnetic seal alignments will not be covered properly Lengthen Shorten HOW TO REMOVE SHELVES To remove the removable shelf First lift up the rear end of shelf and then pull the shelf out ...

Page 11: ...11 APPEARANCE OVERVIEW Wine Rack supplied ...

Page 12: ...ius 4 It will light when the Freezer compartment is selected by button ZONE 5 It will light when the Refrigerator compartment is selected by button ZONE OPTIONAL MODES ECO MODE In this mode the temperature of fridge and freezer is automatically set at 41 F and 0 F The temperature of two compartments are not adjustable The appliance runs at low energy consumption Selected by pressing Mode button 1 ...

Page 13: ...n possibly cause the skin to be freeze burnt It is advisable to show the freezing in date on each individual pack to enable you removal from the freezer compartment can possible cause the skin to be freeze burnt It is advisable to show the freezing in date on each individual pack to enable you to keep tab of the storage time HINTS FOR STORAGE OF FROZEN FOOD To obtain the best performance from this...

Page 14: ...s ERROR CODES AREAS WITH FAULT E0 Signal transmission between control board and main board Probably defects of harness wire and connectors main board or control board E1 Temperature sensor of fridge compartment E2 Temperature sensor of freezer compartment E3 Defrost temperature sensor in freezer compartment E4 Fan motor in evaporator room of freezer comportment E5 Defrost heater or the fuse connec...

Page 15: ...m cleaner Moisture could accumulate in electrical components danger of electrical shock Hot vapors can lead to the damage of plastic parts The appliance must be dry before it is placed back into service IMPORTANT Ethereal oils and organic solvents can damage plastic parts e g lemon juice or the juice from orange peel butyric acid cleanser that contain acetic acid Do not allow such substance to com...

Page 16: ... the temperature regulation to colder setting temporarily The appliance is near a heat source Refer to the Installation Location section Heavy build up of frost on the door seal Door seal in not airtight Carefully warm the leaking section of the door seal with a hair dryer on a cool setting At the same time shape the warmed door seal by hand such that it sits correctly Unusual noise Appliance is n...

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