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ENGLISH
Before calling for service, check the following points.
General problems
Problem
Solution / Situation
The outside of the cabinet
is hot when touched
It is normal. This is because of the hot pipe is in the cabinet in order to prevent dew
generation.
The area around the door
handle and dispenser door
<Only for SJ-FX800GPW>
are hot when touched.
It is normal.
The heater to prevent dew generation is inside the door.
Refrigerator makes loud
noise.
Following sounds are normal.
• The compressor makes loud noise when its operation starts.
-- Sound becomes quieter after a while.
• The compressor makes loud noise once a day.
-- Operating sound is made immediately after automatic defrost operation of the cooling
unit.
• Sound of owing uid (gurgling sound, zzing sound). It is caused by refrigerant
fl
owing in
pipes (sound may become louder from time to time).
• Cracking or crunching sound, squeaking sound
-- It is caused by expansion and contraction of inner walls and internal parts during
cooling.
Frost or dew appears
inside or outside the
refrigerator.
This may occur in one of the following cases. Use a wet cloth for wiping frost and a dry
cloth for wiping dew.
• When the ambient humidity is high.
• When the door is frequently opened and closed.
• When food containing plenty of moisture are stored. (Wrapping is required.)
The food in the refrigerator
compartment are frozen.
• Is the refrigerator temperature control set at 0°C for a long time?
-- Change the temperature control to 3°C or warmer.
• Is the freezer temperature control set at -21°C for a long time?
-- Change the temperature control to -18°C or warmer.
• If ambient temperature is low, food may freeze even if the refrigerator compartment is
set at 6°C.
Odors in the compartment.
• Wrapping is required for the food with strong odors.
• Deodorizing unit cannot remove all odors.
Door alarm does not stop.
The alarm stops after close the door.
The control panel does not
work.
This may occur in one of the following cases.
• The panel or your
fi
nger is soiled with dripping, oil and etc.
• When you touch the panel with gloved hand, adhesive bandage on your
fi
nger, nail or
objects.
• Sticker or tape is af
fi
xed on the keys.
• Touch position is slightly off from the keys.
• Operate time is not enough for the keys to work.
Before you call for service
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5/5/2563 BE 16:28