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EN - 23

FAULT

POSSIBLE CAUSE

TROUBLESHOOTING

Whitish stains remains 

on dishes.

Not enough detergent used.

Use the correct amount of detergent, 

as instructed in the program table.

Rinse aid dosage and/or water 

softener setting set too low.

Increase rinse aid and/or water softener 

level.

High water hardness level.

Increase water softerner level and add salt.

Salt compartment cap not closed 

properly.

Check that the salt compartment cap is 

closed properly.

Dishes do not dry.

Drying option is not selected.

Select a program with a drying option.

Rinse aid dosage set too low.

Increase rinse aid dosage setting.

Rust stains form on the 

dishes.

Stainless-steel quality of the dishes 

is insufficient.

Use only dishwasher-proof sets.

High level of salt in wash water.

Adjust the water hardness level using water 

hardness table.

Salt compartment cap not closed 

properly.

Check that the salt compartment cap is 

closed properly.

Too much salt spilled in the 

Dishwasher while filling it with salt.

Use funnel while filling salt to the 

compartment to avoid spillage. 

A poor mains grounding.

Consult a qualified electrician immediately.

Detergent remains in the 

detergent compartment.

Detergent was added when the 

detergent compartment was wet.

Make sure detergent compartment is dry  

before use.

The installation and repairing procedures should always carried out by the Authorised 

Service Agent in order to avoid possible risks. The manufacturer shall not be held liable 

for damages that may arise from procedures carried out by unauthorised persons. Repairs 

may be carried out by technicians only. If a component has to be replaced, ensure that only 

original spare parts are used.
Improper repairs or use of non-original spare parts may cause considerable damage and 

put the user at considerable risk.
Contact information for your customer service can be found on the back of this document. 
Function-relevant genuine spare parts according to the corresponding Ecodesign order can 

be obtained from Customer Service for a period of at least 10 years from the date on which 

your appliance was placed on the market within the European Economic Area.

Summary of Contents for QW-NS14I49EX-EN

Page 1: ...1 QW NS14I49EX FR Dishwasher Home Appliances User Manual EN ...

Page 2: ......

Page 3: ... IMPORTANT NOTE Operating the system correctly Thank you for choosing this product This User Manual contains important information on safety and instructions intended to assist you in the operation and maintenance of your appliance Please take the time to read this User Manual before using your appliance and keep this book for future reference ...

Page 4: ...E USING THE APPLIANCE 9 4 1 Preparing your Dishwasher for first use 9 4 2 Salt usage 9 4 4 Test Strip 10 4 5 Water Hardness Table 10 4 6 Water Softener System 10 4 7 Setting 10 4 8 Detergent Use 10 4 9 Filling with Detergent 11 4 10 Using Combined Detergents 11 4 11 Rinse Aid Use 11 4 12 Filling the Rinse aid and Setting 11 5 LOADING YOUR DISHWASHER 13 5 1 Recommendations 13 5 2 Alternative Basket...

Page 5: ...8 CLEANING AND MAINTENANCE 22 8 1 Filters 22 8 2 Spray Arms 22 9 TROUBLESHOOTING 24 8 3 DrainPump 22 ...

Page 6: ...onmentally friendly as they are recyclable Use of recycled material reduces raw material consumption and decreases waste production This appliance can be used by children aged from 8 years and above and by persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe ...

Page 7: ... stand on the electrical supply cable Never use an extension cord or a multiple socket connection The plug should be accessible after the machine is installed After installation run your machine unloaded for the first time The machine must not be plugged in during positioning Always use the coated plug supplied with your machine If the electrical cable is damaged it should only be replaced by a qu...

Page 8: ...cal dissolving agents into the machine s washing section Check the heat resistance of plastic items before washing them in the machine Only put items in the machine which are suitable for dishwashing and take care not to overfill the baskets Do not open the door while the machine is in operation hot water may spill out Safety devices ensure the machine stops if the door is opened The machine door ...

Page 9: ...ycled material reduces raw material consumption and therefore decreases waste production the door for one minute after it has opened For effective drying keep the door open for 30 minutes after a program has ended Do not stand in front of the door after the auto open signal sounds In the case of a malfunction repair should only be performed by an authorised service company otherwise the warranty w...

Page 10: ... Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment By ensuring this product is disposed of correctly you will help prevent potential negative consequences for the environment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about recycling of this ...

Page 11: ...ssure supplied by the tap should be a minimum of 0 03 MPa and a maximum of 1 MPa If the pressure exceeds 1 MPa a pressure relief valve must be fitted between the connection WARNING After the connections are made turn the tap on fully and check for water leaks Always turn off the water inlet tap after a wash program has finished An Aquastop water spout is available with some models Do not damage it...

Page 12: ... target country For Example UK Saudi Arabia 2 4 Electrical connection WARNING Your machine is set to operate at 220 240 V If the mains voltage supply to your machine is 110 V connect a transformer of 110 220 V and 3000 W between the electrical connection Connect the product to a grounded outlet protected by a fuse complying with the values in the Technical Specifications table The earthed plug of ...

Page 13: ... Cutlery basket 10 Salt dispenser 11 Upper basket track latch 12 Super Active Drying Unit This system provides better drying performance for your dishes 3 2 Technical specifications Capacity 10 place settings Dimensions Height Width Depth 820 870 mm 598 mm 550 mm Net weight 32 kg Operating voltage frequency 220 220 240 Hz Total current 10 A Total power 1900 W Water supply pressure Maximum 1 Mpa Mi...

Page 14: ...stem has to be refreshed so that it operates with the same performance also during the next wash For this purpose dishwasher salt is used Your machine should only use special dishwasher salt to soften the water Do not use any small grained or powdered type of salts which are easily soluble Using any other type of salt can damage your machine 4 3 Fill the salt IF AVAILABLE To add softener salt open...

Page 15: ...ter Softener System The dishwasher is equipped with a water softener which reduces the hardness in the mains water supply To find out the hardness level of your tap water contact your water company or use a test strip if available 4 7 Setting In order to change the salt level follow the below steps Open the door of the machine Turn on the machine and press the program button as soon as the machine...

Page 16: ...nt manufacturer When you stop using combined detergents make sure that water hardness and rinse aid settings are set to the correct level 4 11 Rinse Aid Use Rinse aid helps to dry the dishes without streaks and stains Rinse aid is required for stain free utensils and clear glasses The rinse aid is automatically released during the hot rinse phase If an in sufficient amount of rinse aid is used whi...

Page 17: ...ner Dose Indicator 1 Rinse aid not dispensed P1 9h LEDs are on 2 1 dose is dispensed P2 9h LEDs are on 3 2 doses are dispensed 1 2 9h LEDs are on 4 3 doses dispensed 3h 9h LEDs are on 5 4 doses dispensed 6h 9h LEDs are on ...

Page 18: ...tem glasses and goblets lean them against the basket edge or rack and not against other items Place all containers such as cups glasses and pots into the dishwasher with the opening facing downwards otherwise water can collect on items If there is a cutlery basket in your machine you are recommended to use the cutlery grid in order to obtain the best result Place all large pots pans lids plates bo...

Page 19: ...When the upper basket is in the higher position large items such as pans can be placed on the lower basket Top basket Fixed Rack Upper basket racks have two positions open a and closed b You can place cups on the racks to be washed You can also place long forks knives and spoons on the racks laterally a b Two Folding Racks The folding racks allow large items such as pots and pans to be placed more...

Page 20: ...e glasses ornamental printed porcelains some crystal items adhered cutlery lead crystal glasses cutting boards synthetic fibred items Absorbent items such as sponges or kitchen rugs IMPORTANT In future purchase dishwasher proof kitchenware Important Note for Test Laboratories For detailed information required for tests according to EN normatives and a softcopy of the manual please send the model n...

Page 21: ...pening the door after a cycle is complete You can access the product database where the model information is stored by reading the QR code on the energy label NOTE According to regulations 1016 2010 and 1059 2010 Eco program energy consumption values may differ This table is in line with regulations 2019 2022 and 2017 2022 P1 P2 P3 P4 P5 Program Name Eco Intensive 65 C Model depending Auto Model d...

Page 22: ...once will delay the start time for 3 hours pressing twice for 6 hours and three times for 9 hours Press the Delay Timer button to change or cancel the delayed start time The Delay led iii corresponding to the remaining delay duration 3h 6h 9h will be on If you switch off the machine after activating the delay time the delayed time is cancelled NOTE If you decide not to start the selected programme...

Page 23: ...l To change the buzzer sound level follow the below steps 1 Open the door and press Programme and Half Load 3 buttons simultaneously for 3 seconds 2 When sound setting is recognize buzzer gives a long sound and machine will display last set level from S0 to S3 3 To decrease sound level press Programme 2 button To increase sound level press Half Load 3 button 4 When voice level is change correspond...

Page 24: ...r State of the Machine Red continuous The machine is running a program Red flashing A program is cancelled Red flashing rapidly The machine has a fault Refer to section Automatic fault warnings and what to do Green continuous A program is finished ...

Page 25: ...ny food waste remains or foreign objects on the coarse and fine filters remove them and clean them thoroughly with water a Micro Filter b Coarse Filter c Metal Filter To remove and clean the filter combination turn it counter clockwise and remove it by lifting it upwards 1 Pull the coarse filter out of the micro filter 2 Then pull and remove the metal filter 3 Rinse the filter with lots of water u...

Page 26: ...ing Risk of Injury When cleaning the waste water pump ensure that you do not injure yourself on pieces of broken glass or pointed implements In this case 1 First always disconnect the appliance from the power supply 2 Take out baskets 3 Remove the filters 4 Scoop out water use a sponge if required 5 Check the area and remove any foreign objects 6 Install filters 7 Re insert baskets ...

Page 27: ...ice Continuous water input Close the tap and contact for service Inability to discharge water Water discharge hose and filters may be clogged Cancel the program If the error continues contact for service Contact for service Faulty heater Contact for service Overflow Unplug the machine and close the tap Contact for service Faulty electronic card Contact for service Overheating Contact for service F...

Page 28: ...ing it with salt Use funnel while filling salt to the compartment to avoid spillage A poor mains grounding Consult a qualified electrician immediately Detergent remains in the detergent compartment Detergent was added when the detergent compartment was wet Make sure detergent compartment is dry before use The installation and repairing procedures should always carried out by the Authorised Service...

Page 29: ...rgy consumption washing and drying performance Please see the program and consumption table for more information 4 Rinse dirty dishes before placing them in the dishwasher 5 Only use the Prewash program when necessary 6 Do not place the machine near a refrigerator because it will reach high temperatures 7 If the machine is located in an area that is at risk of freezing close the tap disconnect the...

Page 30: ...22 Visit Our Website sharphomeappliances com Service Support 52337150 R45 ...

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