Sharp MX-B427PW, User Manual

Page: 98 / 131

Paper frequently jams
Action Yes No
Step 1
a
Remove the tray.
b
Check if paper is loaded correctly.
Notes:
•
Make sure that the paper guides are positioned correctly.
•
Make sure that the stack height is below the maximum
paper fill indicator.
•
Make sure to print on recommended paper size and type.
c
Insert the tray.
d
Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is
solved.
Step 2
a
From the control panel, navigate to:
Settings > > Paper > > Tray Configuration >
> Paper Size/Type >
b
Set the correct paper size and type.
c
Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is
solved.
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Do paper jams occur frequently?
Contact your dealer . The problem is
solved.
Jammed pages are not reprinted
Action Yes No
1
From the control panel, navigate
to:
Settings > > Device >
> Notifications > > Jam
Content Recovery >
2
In the Jam Recovery menu, select
On or Auto , and then press .
Are the jammed pages reprinted?
The problem is solved. Contact your dealer .
Troubleshoot a problem 98