Sharp MX 3070, Troubleshooting Manual

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35
CHECKLIST
Have functions been disabled by the administrator?
Some functions may have been disabled in the setting mode. When user authentication is enabled, the functions that
you can use may be restricted in your user settings. Check with your administrator.
Alert Message Check Page
TRANSMISSION DOES NOT TAKE
PLACE Is the telephone line connected securely? 36
Is the correct dial mode set for your line? 36
Is a busy signal received? 36
Did a communication error occur? 37
Does a message appear indicating that the memory is full? 37
Does a message appear notifying you that the original size was not
detected? 37
Does the job status screen (completed jobs) or a transaction report
indicate that the transmission was not successful? 37
Did you place an original that is folded? 37
Are the sub-address and passcode correct? (When using F-code
communication) 37
THE TRANSMITTED FAX PRINTS
OUT BLANK AT THE RECEIVING
SIDE Is the original placed face up or face down correctly? 37
If the receiving machine is using thermal paper, was the thermal paper
loaded with the wrong side out? 37
THE TRANSMITTED FAX IS
REDUCED BY THE RECEIVING FAX
MACHINE Has the rotation sending been set? 38
TRANSMISSION DOES NOT BEGIN
AT THE SPECIFIED TIME Is the machine's clock set to the correct time? 38
Is a transmission in progress? 38
PRINTING DOES NOT TAKE PLACE
AFTER RECEPTION Does a password entry screen appear? 38
Has cut-off printing been disabled in the setting mode (administrator)? 39
Is forwarding (Inbound Routing function) enabled for a received fax? 39
MANUAL RECEPTION/POLLING
RECEPTION ARE NOT POSSIBLE Is little free memory remaining? 39
THE RECEIVED IMAGE IS FAINT Is the original that was faxed also faint? 39
THE MACHINE DOES NOT BEGIN
FAX RECEPTION Has the reception mode been set to [Manual Reception] in the setting
mode? 40
Is little free memory remaining? 40
DIALING IS NOT POSSIBLE Is the extension telephone connected? 40
Is the external telephone enabled in setting mode?(When an external
telephone is connected) 40
Is the line busy? 40
YOU CANNOT TALK TO THE
OTHER PARTY Did you dial using the speaker? 41
AN ADDRESS (A ONE-TOUCH
INDIVIDUAL KEY OR GROUP KEY)
CANNOT BE STORED Has the maximum number of keys been stored? 41
AN ADDRESS (A ONE-TOUCH
INDIVIDUAL KEY OR GROUP KEY)
CANNOT BE EDITED OR DELETED Is the key being used in a reserved transmission or a transmission in
progress? 41
Have functions been disabled by the administrator? 41
Has your administrator enabled a function that prevents
editing/deleting? 41
I WANT TO CHECK THE
SEND/RECEIVE HISTORY Press the [Sending History] key. (Send history only) 42
Check with the [Job Status] key. 42
?
Fax