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Appendix
Troubleshooting
The problems described below are not always caused by malfunctions. Check the TV again before having the TV
serviced.
Problem
Possible Solution
• No power.
• Check if you pressed
POWER
on the remote control unit. (See page 14.)
If the indicator on the TV lights up red, press
POWER
.
• Is the AC cord disconnected?
• Has the power been turned on? (See page 14.)
• Unit cannot be operated.
• External influences such as lightning, static electricity, etc., may cause improper operation. In
this case, operate the unit after first turning the TV power off or unplugging the AC cord and
re-plugging it in after 1 or 2 minutes.
• Remote control unit does
not operate.
• Is battery inserted with polarity (
e
,
f
) aligned? (See page 10.)
• Is battery worn out? (Replace with new battery.)
• Are you using it under strong or fluorescent lighting?
• Is a fluorescent light shining on the remote control sensor?
• Picture is cut off.
• Is the image position correct? (See page 21.)
• Are screen mode adjustments such as picture size made correctly? (See pages 21,24,30.)
• Strange colour, light
colour, or dark, or colour
misalignment.
• Adjust the picture tone. (See page 19.)
• Is the room too bright? The picture may look dark in a room that is too bright.
• Check the colour system setting. (See page 23.)
• Check the input signal setting. (See page 24.)
• Check the HDMI auto view setting. (See page 21.)
• Power is suddenly turned
off.
• The unit’s internal temperature has increased.
Remove any objects blocking the vent or clean.
• Check the ECO setting. (See page 20.)
• Is the sleep timer been set? (See page 9.)
• No picture.
• Is the connection to external equipment correct? (See page 8.)
• Has the input signal setup been performed correctly after connection? (See page 14.)
• Is the correct input selected?
• Is the picture adjustment correct? (See page 18-19.)
• Is the antenna connected properly? (See page 7.)
• Is “On” selected in “Audio only”? (See page 23.)
• No sound.
• Is the volume too low? (See page 9.)
• Make sure that headphones are not connected.
• The TV sometimes makes
a cracking sound.
• This is not a malfunction. This happens when the cabinet slightly expands and contracts
according to changes in temperature. This does not affect the TV’s performance.
Troubleshooting-Digital broadcasting
The error message about reception of broadcast
• Failed to receive broadcast.
E203
• Check the current broadcast.
The example of an error message
displayed on a screen
• No broadcast now.
Error code
E202
Possible Solution
• Check the antenna cable. Check that the antenna is correctly setup.
Cautions regarding use in high and low temperature environments
• When the unit is used in a low temperature space (e.g. room, office), the picture may leave trails or appear slightly delayed.
This is not a malfunction, and the unit will recover when the temperature returns to normal.
• Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a
heater, as this may cause the cabinet to deform and the LCD panel to malfunction.
Storage temperature:
f
20°C to
e
60°C.
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