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TROUBLESHOOTING GUIDE
Troubleshooting Guide
General
I would like to have louder
sound by connecting additional
speakers or a Soundbar.
1)
Use either the 3.5mm headphone output on the TV and a 3.5mm to
phono cable (available separately) to connect to an amplifi er/surround
sound/soundbar. Please note this will deactivate the TV’s built in speakers.
or:
2)
Connect a digital optical audio cable from the TV’s digital optical audio
output to your amplifi er/surround sound/soundbar digital optical audio
input.
General
Why are some options in the
menu unavailable and greyed
out.
Some options are only available in certain inputs/sources, i.e. HDMI. They are
unavailable in the other sources where they have no eff ect.
General
Can I stop my TV automatically
turning off after 4hrs?
Yes, in the
‘Time’
menu settings, scroll down to Auto Standby and select
OFF.
TV
I have tuned in Digital TV but I
am not receiving any or all of the
channels and/or the channels I
receive are breaking up.
1)
Check you are in an area that can receive Freeview/Saorview, visit
www.freeview.co.uk or www.saorview.ie
2)
Check you are using an aerial that is able to receive a good digital signal.
In most cases, you will need an outdoor digital hi-gain/wideband aerial.
In areas that have excellent digital coverage, you may be able to use a loft
type aerial but it is highly likely that you will also need to connect a booster
between the back of the TV and the TV aerial wall socket. Unfortunately, to
receive a good enough digital signal, it is not possible to use a portable/
indoor type aerial.
TV
I have re-tuned my television
but when I switch it off it is not
storing the channels.
If the TV does not save the channels when you power it off , it’s likely the
channel database has become corrupt.
1)
Turn off the TV.
2)
Remove the RF/Aerial cable from the rear of the TV and then turn the TV
back on again.
3)
Using the remote control, press [MENU] followed by 8-8-8-8 to enter the
initial setup/fi rst time installation menu.
4)
Press OK (let the TV run the full tuning process).
5)
Once completed, turn off the TV, reconnect the RF/Aerial cable then turn
the TV back on again.
6)
Repeat steps 3 & 4.
VCR/DVD
Recorder
I have connected the TV to my
VCR or DVD Recorder via SCART
but it is not recording.
In addition to connecting via SCART, you should connect the aerial cable
from the wall socket to your VCR/DVD Recorder and another aerial cable
from the VCR/DVD Recorder to the TV.
Game Consoles
I have connected my
Playstation/Xbox to the TV via
HDMI, but I am not receiving
any pictures or sound on my
Television.
1)
Ensure the TVs’ source is set to HDMI.
2)
Check your settings on your Playstation/Xbox are as per the Playstation/
Xbox instruction manual.
Game Consoles
I have connected my
Playstation/Xbox to the TV via
Component cables (red, green
& blue) but I am not receiving
any sound.
Component cables only provide HD pictures. For the sound you will need
to connect the red & white audio cables on the Playstation/Xbox to the red
& white Phono inputs (or mini AV input where fi tted) on the rear of the TV.
Please refer to the ‘Connections’ pages.
System Lock
I have changed the password
on the television and now
forgotten it.
There is a master password of 4711, to gain access to the TV menu and reset
the normal password.
USB Mode
I have inserted a USB Memory
Key, but the TV does not
recognise it.
Ensure the USB Memory Key is formatted to type FAT32.
USB Mode
Using a USB portable hard drive
/ larger than 32GB.
If you wish to use a portable hard drive larger than 32GB, please note that
it must be formatted to the FAT32 fi le system in order to operate on this TV.
Windows XP/Vista computers are only capable of formatting up to 32GB,
therefore, you will need a software programme/utility to format larger hard
drives.
Please refer to the website, www.umc-uk.co.uk, for more information.
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