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ENG

LI

SH

E-16

TROUBLESHOOTING

Before contact for service, review the troubleshooting chart below to make sure that the problem is not a unit malfunction.

SYMPTOM

REMEDY  

(the following are not due to a malfunction)

Odor and smoke persists.

•  Check the filters. If they appear to be extremely dirty, clean or replace them. 

   (Ref. E-15)

The Cleanliness Monitor is blue 

even when the air is not clean.

•  The air may have been dirty when the unit was plugged in. Unplug the unit, wait 

one minute, and then plug the unit in again.

The Cleanliness Monitor light is 

red even when the air is clean.

•  Dirty or clogged dust(sensitive) sensor openings interfere with sensor operation. 

Gently clean the sensor filter or the back panel. (Ref. E-13).

The unit makes a clicking or 

ticking sound.

•  The unit may make clicking or ticking sounds when it is generating ions.

Air discharged from the unit 

has an odour.

•  Check to see if the filters are extremely dirty.

•  Clean or replace the filters. (Ref. E-13, E-14, E-15)

•  Use only fresh tap water. Using other water sources risks the growth of mold, 

fungi, or bacteria.

The unit does not operate when 

cigarette smoke is in the air.

•  Make sure the unit is installed in a location in which the sensors can detect 

cigarette smoke.

•  Check to see if the dust(sensitive) sensor openings are blocked or clogged. If 

they are blocked or clogged, clean the sensor filter or the back panel. 

   (Ref. E-13)

The FILTER RESET Indicator 

Light is on.

•  Whenever after performing maintenance or replacing the filters, connect the 

power cord to an outlet and then press the Filter Reset Button. (Ref. E-13)

The Front Display is turned off.

•  When Light control is set to "Auto", the light automatically turns off when the 

room is dark. Moreover, when Light control is set to "Turn off", the light is always 

off. If you do not want the light to be off, set Light control to the "Darker" setting. 

(Ref. E-11)

The Humidify Light on the 

Front Display does not light up 

when the tank is empty.

•  The room has reached the appropriate level of humidity and has stopped 

humidifying.

•  Check the styrofoam float for impurities. Clean the Humidifying Tray. Make sure 

that the unit is on a level surface. (Ref. E-14)

The water level in the tank does 

not decrease or decreases 

slowly.

•  Check to see if the Humidifying Tray and Water Tank are correctly installed. 

Check the Humidifying Filter. (Ref. E-14)

•  If the filter is extremely dirty, clean or replace it. (Ref. E-15)

The Cleanliness Monitor 

changes colour frequently.

•  The Cleanliness Monitor automatically changes colour when the dust (sensitive) 

sensor and odour sensor* detect impurities. If you are concerned about the 

change, you can change sensor sensitivity.

    (Ref. E-11,E-12)  (*KC-G60EU / KC-G50EU)

There is a discrepancy between 

the unit’s Humidity Monitor 

and another hygrometer in the 

room.

•  There is a difference in the humidity level within the same room.

•  The sensor have different measurement parameters.

•  If the monitor indicates wattage or temperature, switch the display by pressing 

the DISPLAY SELECT button. (Ref. E-10)

The unit PM2.5 Light does not 

match weather report or other 

local PM2.5 data.

•  Outdoor and indoor as well as the home environment (the volume of traffic 

nearby, number of stories in home, etc.) may cause a reading different than 

local PM2.5 data.

"

o

C" Light flashing

•  The room is suitable for viruses to survive due to low room temperature. We 

recommend you adjust the temperature using heating appliances. (Ref. E-9)

•  The room temperature and humidity is high. We recommend that you drink 

some water or lower the room temperature. (Ref. E-10)

 ERROR DISPLAY 

 

If error occurs repeatedly, contact the Sharp Service Centre.

DIGITAL INDICATION

REMEDY

Make sure that the Humidifying Filter and Humidifying Tray are 

properly installed, and then turn the power to ON again.

Unplug the unit, wait one minute, and then plug the unit in again.

KC-G60_50_40EU_EN.indd   16

2017/07/28   13:16:19

Summary of Contents for KC-G40EU

Page 1: ...mber of ions supplied into air of 1 cm3 which is measured around the centre of a room with the high density plasmacluster 7000 applicable floor area at 1 2 m height above the floor when the product is placed close to a wall at the MED mode setting AIR PURIFIER with Humidifying Function OPERATION MANUAL ENGLISH Free standing Type KC G60_50_40EU_EN indd 1 2017 07 28 13 15 46 ...

Page 2: ... it determines that the room is unoccupied You can change brightness of Display Monitor sensor sensitivity and Motion Sensor sensing time Ref E 11 E 12 Motion sensor may sense movement other than persons or pets waving curtain etc 6 sensors sensing 7 factors precisely control automatic operation INTELLIGENT MODE When a person or pet is in the sensory area 4 4 Ref E 5 When there is little movement ...

Page 3: ...r suspended dust and the odours The air purifier is not designed to remove harmful gases such as carbon monoxide contained in cigarette smoke The air purifier may not completely remove an odour if the source of the odour is still present Please read before operating your new Air Purifier Pre Filter Deodorizing Filter HEPA Filter ENGLISH Thank you for purchasing this SHARP Air Purifier Please read ...

Page 4: ... shock excess heat or fires Do not remove the plug when your hands are wet Do not place the unit near gas appliances or fireplaces Only a Sharp Authorized Service Centre should service this air purifier Contact the nearest Service Centre for any problems adjustments or repairs Do not operate the unit in rooms where aerosol insecticides are present Do not operate the unit in rooms where there is oi...

Page 5: ... not shake the Water Tank with holding the carrying handle Do not remove the Humidifying Filter from the filter frame except replacing it Avoid spilling water when removing or cleaning the Humidifying Tray Do not remove the Float If it comes off refer to E 15 Do not use the detergents for maintenance of the Humidifying Tray and Cover If cause deformation tarnishing cracking water leakage Do not sc...

Page 6: ...ay 11 Deodorizing Filter 6 Dust sensitive Sensor Sensor Filter 12 Back Panel Pre Filter 13 Air Inlet 14 Power Cord Plug To Lock a caster stopper Right Left Locked Unlocked Front 20 20 1 3 5 2 4 10 11 12 13 7 8 9 6 7 8 9 5 1 2 3 4 6 14 Detection range Light Sensor Motion Sensor KC G60EU KC G50EU Do not install the unit in the following places The Light Sensor may not sense correctly Sensory range i...

Page 7: ...ty of the room in 7 levels with colour changes Blue Red Clean Impure 3 Humidify Light Green Humidity ON Off Humidity OFF Red Flashing Unit needs water 1 POWER ON OFF Button 7 ON OFF TIMER Button Indicator Light White Press 3 sec FILTER RESET Button 2 INTELLIGENT MODE Button Indicator Light White 3 CLEAN ION SHOWER Button Indicator Light White 8 DISPLAY SELECT Button Press 3 sec CHILD LOCK Button 4...

Page 8: ...ter 60 minutes the unit will return to the prior operation mode It is able to change the other mode during this mode The Plasmacluster Ion can not be turned OFF Ref E 10 NOTE 2 1 3 3 Back Panel HEPA Filter Deodorizing Filter The fan speed is automatically controlled depending on the 7 detection Ref E 1 Click Deodorizing Filter HEPA Filter Tag Front Display Cleanliness Monitor and Air Outlet LED au...

Page 9: ...s automatically set to HIGH and quickly detects impurities such as dust and pollen and clean the air powerfully NOTE ON CANCELLATION Operation of the operation panel will be locked 2 1 2 1 Click To prevent leaks securely tighten the Tank Cap more 3 sec Emits highdensity Plasmacluster Ions only in the forward direction Discharges stronger air for 8 hours When the operation finishes the unit will re...

Page 10: ... s illuminating Green does not assure prevention of infection Use it as a reference to make an environment to prevent infection during typical daily life While adjusting humidity to approximately 55 to 65 during operation in Intelligent mode Auto mode the unit controls humidification but does not make changes according to the virus environment 1 The absolute humidity is the total mass of water vap...

Page 11: ...ke even in a resting state Avoid going out and move to a cooler room C Heavy alert Avoid blazing sun when going out and pay attention to an increase of room temperature when staying in a room B Alert Risks that could occur in middle level or higher life activities Rest regularly when doing exercise or intense work A Caution Risks that could occur in hard life activities Generally the risk is low b...

Page 12: ... Function Setting Light Control You can select the brightness of the Front Display Cleanliness Monitor and Air Outlet LED Auto default Light automatically switches ON or OFF based on room brightness Room is bright light is ON Room is dark light is OFF Darker Turn off When set to Turn off the Darker light illuminates for 3 seconds after operation starts and then the light turns off The Humidity Lig...

Page 13: ... G60EU KC G50EU You can set the time until the Motion Sensor detects that no one is in the room You can also cancel Motion Sensor sensing ON Standard sensing time default ON Longer sensing time Cancellation Patrolling Function Setting You can set the unit to make a beeping sound when Patrolling Light turn to red You can also cancel Patrolling Function ON notifies with Patrolling Light and sound Th...

Page 14: ...fying Tray 5 HEPA Filter E 15 Deodorizing Filter The filter reset Indicator light will turn on after approximately 720 hours operating 30 days 24 hours 720 hours This is a reminder to perform the maintenance described below After performing maintenance reset the Filter Indicator Do not apply excessive pressure when scrubbing the back panel RESET Rinse the inside with water Wipe with a dry soft clo...

Page 15: ...poons 3 cups of water 1 4 cup 2 Soak for 30 minutes Soak for 30 minutes When using lemon juice as your descaling solution allow for more soak time 3 Rinse off the kitchen detergent or the descaling solution with clean water 1 2 2 1 1 2 3 Do not remove the Float and the Tray Panel If they come off refer to E 15 2 1 HOW TO REMOVE THE HUMIDIFYING FILTER AND TRAY HOW TO ATTACH THE HUMIDIFYING FILTER A...

Page 16: ...le so be careful not to apply too much pressure Both surfaces can be maintained The filter may be broken if being too much power is applied on it so please handle it with care Remove the dust on the HEPA Filter and Deodorizing Filter Tray Panel Float Replacement Filter KC G60EU KC G50EU KC G40EU HEPA Filter 1 unit FZ D60HFE FZ D40HFE FZ D40HFE Deodorizing Filter 1 unit FZ G60DFE FZ G40DFE FZ G40DF...

Page 17: ... the Darker setting Ref E 11 The Humidify Light on the Front Display does not light up when the tank is empty The room has reached the appropriate level of humidity and has stopped humidifying Check the styrofoam float for impurities Clean the Humidifying Tray Make sure that the unit is on a level surface Ref E 14 The water level in the tank does not decrease or decreases slowly Check to see if th...

Page 18: ...et it consumes about 1 2 watts of standby power in order to operate electrical circuits To conserve energy unplug the power cord when the unit is not in use Model KC G60EU KC G50EU KC G40EU Power supply 220 240 V 50 60 Hz Fan Speed Adjustment MAX MED LOW MAX MED LOW MAX MED LOW CLEAN AIR Fan Speed m3 hour 408 240 72 306 180 60 240 120 60 Rated Power W 72 38 5 0 53 26 5 0 31 12 5 0 Noise Level dBA ...

Page 19: ...ack Small equipment and small quantities might be taken back by your local collection facility For Spain Please contact the established collection system or your local authority for take back of your used products 2 In other Countries outside the EU If you wish to discard this product please contact your local authorities and ask for the correct method of disposal For Switzerland Used electrical o...

Page 20: ...Production control code Printed in China TINS B083KKRZ 17K 1 KC G60_50_40EU_EN indd 19 2017 07 28 13 16 20 ...

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