E-18
IB-HP9A
TROUBLESHOOTING
Please ask the following questions before commissioning repairs or making consultations
Problem
Description
Reference
Problem
Description
Reference
-
●
The Plasmacluster ions are generated all the time
when the unit operates.
It can be repeatedly used if you clean it around
once every two months. So it is unnecessary to
replace the unit.
About the
Plasmacluster ions
E-16
E-16
-
●
Effects may vary depending on hair texture.
Effects may not be evident if: your hair was
permed recently; your hair was dyed; you have a
wavy hair style; your hair is very curly; your hair is
thin, short or soft.
●
Does the electrode part of the unit have collected
dust?
⇒
Please clean it.
●
Is the air outlet or air inlet obstructed by dust?
⇒
Please remove the dust or other things
obstructing the ports.
I do not feel the effects
of the Plasmacluster
ions
-
-
-
●
It is not a failure, but is caused by the action of the
safety unit.
Blue or green sparks
blow out from the air
outlet
●
It cannot be used in any areas other than Hong
Kong.
I want to use the fan
overseas
●
This appliance is designed for hair drying and
styling and scalp care only. To avoid dangers,
do not use it for any other purposes.
I want to use the fan to
dry things other than
hair
●
The power supply cannot be
connected.
●
The power supply plug gets hot
abnormally.
●
The body or the wind of the WARM
mode gets hot abnormally.
●
The power cord is folded or twisted,
causing the appliance to power on
and off alternatively.
●
The inside of the air outlet seems
red.
●
The body is deformed partly.
●
A part of the power cord gets hot
abnormally.
●
There is an abnormal sound,
vibration or burning smell.
●
No wind is generated or the wind is
generated intermittently.
If the abnormality remains after you handle it, please stop using the appliance
immediately and consult the customer service center.
If any of the following situations occurs, please stop using the
appliance immediately and consult the customer service center.
Turn on and off
alternately
Turn on and off
alternately
-
●
Remove the power supply plug and plug it
again, and then operate the product.
If the error indication appears repeatedly,
please stop using the appliance immedi-
ately and consult the customer service
center.
IB-HP9A.indd 18
2017/06/20 8:38:53
