E-16
TROUBLESHOOTING
SYMPTOM
REMEDY (not a malfunction)
Odours and smoke are not removed.
• Replace the
fi
lters if they appear to be heavily soiled.
(Ref. E-14)
The DUST SIGN illuminates green
even when the air is impure.
• The air could be impure at the time the unit was plugged in.
Unplug the unit, wait one minute, and plug the unit in again.
The DUST SIGN illuminates
orange or red even when the air is
clean.
• Sensor operation is affected if the dust sensor openings are
dirty or clogged. Gently clean the dust sensor openings. (Ref.
E-12).
A clicking or ticking sound is heard
from the unit.
• Clicking or ticking sounds may be audible when the unit is
generating ions.
The discharged air has an odour.
• Check to see if the
fi
lters are heavily soiled.
• Clean or replace the
fi
lters.
• Plasmacluster Air Puri
fi
ers emit small traces of ozone which
may produce an odour.
The unit does not operate properly
when cigarette smoke is in the air.
• Is the unit installed in a location that is dif
fi
cult for the sensor to
detect cigarette smoke?
• Is the dust sensor opening blocked or clogged?
(In this case, clean the opening.) (Ref. E-12)
The DUST SIGN is turned off.
• Check to see if the Lights OFF Mode selected.
Press
for 3 seconds to light On.
(Ref. E-10)
•
Check to see if the SLEEP mode is selected.
The DUST/PLASMACLUSTER SIGN are turned off automatically
after the SLEEP mode is selected.
The DUST SIGN lights change colour
frequently.
• The DUST SIGN lights automatically change colours as
impurities are detected by the dust sensor.
Catch lamp is turned off.
• Please check whether the following 2 lamps are on.
1) UV LIGHT lamp lights in blue.
2) GLUE SHEET lamp lights in blue.
When UV LIGHT lamp is off or GLUE SHEET lamp is
fl
ashing,
CATCH lamp does not turn on.
UV LIGHT lamp is turned off.
• This lamp is the indicator of the UV Light at the back. If Catch
Panel comes off or is not properly set, UV light is automatically
turned off by Magnet Sensor. Please con
fi
rm whether catch
panel is properly attached.
UV LIGHT lamp is
fl
ashing.
• UV Light has failed. Please call the service center authorized by
Sharp.
Before calling for service, please review the Troubleshooting chart below, since the problem may not be a
unit malfunction.
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