Phenomenon
Possible reason
and
solution
Program
stops during
WASH
/
RINSE
mode
Water detector
is working
,
it
is
normal
.
Water inlet during
WASH
/
RINSE
mode
Water detector
detects
low
water
level
,
inlet water automatically
.
Program stop
after WASH
/
RINSE mode
Spin
mode delay
,
it is
normal
.
When
spinning
,
tub
rotates discontinuously
Program designated
to
be
intermittently paused.
During
SPIN
mode
,
tub
knocking
and
water start supply and
enter
RINSE
mode
Unbalance spinning
causes
program to
autocorrect
and
resume
,
it
is
normal
.
Sounds of water flowing
after
SPIN
mode end
It is
the sound
of
the fluid
inside
balance
ring,
it
is
normal
.
Control
panel heating up
The
memory part of PWB heating up
,
it is normal
.
Operation
button
not
working
Pressing too soft.
SAFETY LOCK
mode is on
,
deselect
it
.
Troubleshooting
Some
of
the
circumstances may
not
be
a
please
contact
our
service department
,
do
not
try
to
disassemble
the
washer
or
repair
the
washer
by
yourself
.
fault
,
please
check
before
sending for
repairs
.
If
it
is
a
fault
,
Display
Problem
Solution
Reason
Summary
of
Reason
•
Water supply is
too
low
.
•
Water faucet
is shut
off
.
•
Filter net of water Inlet
valve
jammed
.
•
Increase
water
supply
.
•
Turn on
the water faucet
.
•
Wash
the filter net
,
remove blockage
,
press the START
/
PAUSE button
.
①②
③④
⑤⑥
①
Pipe leaking
②
PWB
breakdown
③
Inlet valve
breakdown
④
Circuit board
breakdown
⑤
Connection
of
control
panel
loosen
off
⑥
Water level
sensor breakdown
⑦
Safety
lock
breakdown
⑧
Drainage
system
breakdown
⑨
Retractor
breakdown
⑩
Connection
of
retractor
loosen
off
•
Water level
exceeded
the highest
limit of the tub
.
•
Abnormal water level
.
•
Program
will
automatically adjust the
water level
and
resume function
.
②④
⑤⑥
•
Lid open
when
running
PRESET
mode
.
•
Lid is not close when
Spin
mode is
operating
.
•
Close the
lid
.
②④
⑤⑦
•
Washing
machine incline
.
•
Clothes is
collected
on
one
side
,
causing
unbalanced
spin
.
•
Adjust the
adjustable
leg
.
•
Open
the lid and
distribute
the
clothes
evenly
.
④⑤
⑦
•
Draining position
is
relatively high
.
•
Drainage hose is
frozen
or blocked.
•
Drainage
hose is
bent
,
squeezed
,
tangled
.
•
Lower down
the drain hose, press
START
/
PAUSE button
.
•
Defreeze
/
unblock drainage
hose
,
press
START
/
PAUSE button
.
•
Smooth
out drainage hose, press
START
/
PAUSE button
.
②④
⑤⑥
⑧
⑩
⑨
•
Lid is not close when
safety
lock
is
on
.
•
Close the lid in 10s and
program will
resume itself
;
if
lid
is
still open after 10s
,
machine will start draining
.
To
resume
,
deselect SAFETY
LOCK
mode
.
②④
⑤⑦
Common
no
n-
fault
phenomenon
13
E1
E2
E3
E4
E5
E7
55
16
注意
注 意
CAUTION: