E - 28
E - 29
The room becomes hot
Problem
Solution
Reference
Page
—
—
—
—
E - 10
E - 10
E - 10
—
—
—
E - 24
E - 21
E - 14
The water leaks
Laundry does not dry
—
—
—
E - 3
E - 3
E - 3
E - 13
E - 24
—
E - 12
E - 22~25
E - 22~25
E - 22~25
E - 23
—
Please check one
more time before
calling for services.
TROUBLESHOOTING
The unit does not
dehumidify
Dehumidification
amount is low
(Water does not
accumulate in the tank)
The sound is too loud
Buzzing sounds are
heard from the air
outlet
Odors or smokes are
hard to remove
Odor comes out from
the air outlet
There is a sound at the start
of operation/during
operation/when the unit stops
● Warm air will come out from the air outlet during laundry drying
operation and dehumidifying operation, and if used in an enclosed
room, the room temperature will go up.
●
The dehumidification level varies with the size, structure, temperature
and humidity level of the room. When room temperature or humidity
level is low, the dehumidification level will be low in general.
● Low humidity of less than 50% cannot be maintained.
● Air flow mode will operate during auto dehumidifying operation when
the room temperature or humidity level is low, and the unit will not
dehumidify.
● When the room temperature is below 3°C, air flow mode will operate
to prevent the water tank’s water from freezing, and the unit will not
dehumidify.
● When the room temperature is higher than 38°C, the protection
device will activate, the air flow mode will operate, and the unit will
not dehumidify. Additionally, if the humidity is high humidity, the
protection device will work even when the room temperature is
below 38°C.
● When the room temperature is 15°C or under, the unit automatically
defrosts by switching to air flow mode which makes water harder to
collect.
● Check to see if the unit runs in deodorizing operation.
Switch to laundry drying and dehumidifying operation.
● Check to see if the rear panel is clean.
Clean the rear panel.
● Check to see if the air outlet or air inlet is blocked.
Remove whatever blocks the port.
● The unit will sound loudly for the first few seconds upon power-on
when the room temperature is low. (This duration will vary with the
temperature.)
● Check to see if the dehumidifier is properly placed on the floor or if
the floor is unstable.
Use the unit at a level, stable place with free of vibration.
● Check to see if the rear panel is clogged.
Clean the rear panel.
● Check to see if the filters are enclosed in a plastic bag.
Take out the filters from the plastic bag.
● Check to see if the wind from the air outlet is weak.
Clean the dust and dirt off the following parts:
˙
Rear panel
˙
Sensor
˙
Filters
● Check to see if the unit is used in a room with a strong odor. If the
unit is used where there is a strong odor caused by smoking or
barbecue, the filter may give off odors in several weeks or months
and thus needs to be replaced.
It is recommended to use the product together with ventilation
of the room.
● When the unit has been used for a long time, odor and dirt may
adhere to the inside.
Please regularly clean the unit and dry its inside.
● Check to see if the dirt on the filters becomes heavy.
Clean the filters, or replace them if you are bothered.
● When Plasmacluster ions are generated, a trace of ozone will be
generated, which gives off an odor from the air outlet. However, its
quantity is tiny and the health will not be harmed.
● Make sure you do not tilt, knock over or drop the main unit.
Use the unit at a level, stable place with free of vibration.
● Check to see if the hose is disconnected from the drain outlet of the
main unit during continuous drainage.
Install the hose by pushing it all the way in.
● Check to see if laundry drying (Auto) mode is operating.
The AUTO operation will stop automatically after a maximum of
3 hours.
Laundry may not be dried enough depending on the room
situation. Operate AUTO mode again or switch to the
CONTINUOUS laundry drying operation. (HIGH/MED/LOW)
● The room may be too big.
● The opening/closing of windows and doors may be too frequent.
●
Check to see if a humidifier or other devices that release steam is in use.
The humidity level
does not go down
During operation
Sound
Smell
Problem
Solution
Reference
Page
● Buzzing sound
...This is the operating sound of the compressor.
●
Whipping, howling sound...This is the sound of refrigerant (coolant) circulation.
● This is the sound of generating Plasmacluster ions, not a
malfunction. Sound volume varies with the working environment and
operation mode, but the efficiency is not affected.
TROUBLESHOOTING
Summary of Contents for DW-E16FA
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