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5

TROUBLESHOOTING

40

C O N T E N T S

I N D E X

Removing the software

In the event that you need to remove the printer driver or utilities, follow these steps:

Windows

1

Click the "start" button, and then click "Control 
Panel".

On Windows 95/98/Me/NT 4.0/2000, click the "Start" 
button, select "Settings", and then click "Control Panel".

2

Click "Add or Remove Programs".

On Windows 95/98/Me/NT 4.0/2000, double-click the 
"Add/Remove Programs" icon.

3

Select the driver or utility that you wish to 
remove from the list, and click the appropriate 
button to remove it.

For more information, refer to your operating manual or 
to the help files for your operating system.

4

Restart your computer.

Macintosh (Mac OS 8.6 to 9.x)

1

Insert the "Software" CD-ROM into your 
CD-ROM drive.

2

Double-click the CD-ROM icon (

) on the 

desktop and double-click the "Mac OS" folder.

3

Double-click the "Installer" icon (

).

4

Select "Remove" from the Install menu and then 
click the "Remove" button.

There is no remove tool for Mac OS X. The PPD file for 
Mac OS X has been copied to the following folder in the 
startup disk:
[Library] - [Printers] - [PPDs] - [Contents] - [Resources] - 
[En.lproj] folder

Note

When reinstalling the software, install it correctly as explained in software setup guide for the network expansion kit.

Note

Summary of Contents for AR-NB2

Page 1: ...Network expansion kit Online Manual for network printer Start Start Click this Start button AR NB2 AR NB2 N AR M160 M205 ...

Page 2: ...ct key to be entered This manual refers to the digital multifunctional system AR M160 M205 as the machine For information on copier functions adding paper and toner removing misfeeds using peripheral equipment and other general information see the operation manual for the machine For information on the scanner function that can be used when the network expansion kit is installed see the online man...

Page 3: ... to jump directly to that section Takes you forward page by page Takes you back page by page Following Links This manual uses a link function that allows you to jump to a related page If you click green underlined text the related page will be displayed In the Contents and Index sections the linked areas are not underlined Example Contents To return to the previous page click the button on the men...

Page 4: ...he print image 180 degrees 14 Printing a watermark 15 How to Print a Watermark 15 Printing text and lines in black 16 Printing text in black 16 Printing lines in black 16 Printer utilities 17 Before using the Printer Status Monitor 17 Using the printer utilities 18 Starting up the printer utilities 18 Using the printer utilities 18 Changing the Printer Status Monitor settings 19 Checking the print...

Page 5: ...nfigure the settings 30 Printer condition setting menu 31 Printer condition settings 32 E mail status and e mail alert settings 35 Information setup 35 SMTP setup 35 Status message setup 36 Alerts message setup 37 Protecting information programmed in the web page Passwords 38 Troubleshooting 39 Check the connections 39 Removing the software 40 Windows 40 Macintosh Mac OS 8 6 to 9 x 40 Printer spec...

Page 6: ...nt from the application s File menu The Print dialog box will appear 4 Make sure that SHARP AR XXXX is selected as the printer If you need to change any print settings click the Preferences button Properties button in Windows 95 98 Me NT 4 0 to open the printer driver setup screen The printer driver setup screen will appear Windows 2000 does not have the Preferences button in this dialog box Selec...

Page 7: ...per Size setting in the user programs see USER PROGRAMS in the Operation Manual When Use close paper size is disabled The PAPER SIZE indicator on the operation panel will blink You can press the TRAY SELECT key to select a tray manually or load paper in the bypass tray and press the ON LINE key to begin printing The paper sizes that appear in the operation panel will vary by country and region Whe...

Page 8: ... 2000 click the Start button and select Settings 2 Click Printers and Other Hardware and then click Printers and Faxes In Windows 2000 click Printers 3 Click the SHARP AR XXXX printer driver icon and select Properties from the File menu 4 Click the Printing Preferences button in the General tab The printer driver setup screen will appear Printer driver settings Windows 95 98 Me NT 4 0 1 Click the ...

Page 9: ...e selected in Paper selection on the Paper tab You can also click on a tray to select it Check button Allows you to select one item from a list of options OK button Click this button to save your settings and exit the dialog box Cancel button Click this button to exit the dialog box without making any changes to the settings Apply button Click to save your settings without closing the dialog box W...

Page 10: ...driver The following example shows the result when portrait data is printed on both sides of the paper Paper sizes that can be used for two sided printing vary by country and region Countries regions that use AB standard sizes A3 A4 A5 B4 B5 Foolscap Countries regions that inch based standard sizes Ledger Letter Legal Foolscap Only in certain countries and regions When using two sided printing sel...

Page 11: ...ening of the pamphlet can be selected with the Right Turning Pamphlet checkbox in the Advanced tab The following examples show how 8 pages are printed when pamphlet style is selected Print data Printing result Right Turning Pamphlet Right Turning Pamphlet Because four pages are printed on each sheet of paper blank pages are automatically added at the end when the total number of pages is not a mul...

Page 12: ...how to open the printer driver For example when 2 Up or 4 Up is selected the result will be as follows depending on the selected order If you select the Border checkbox borderlines will be printed around each page The N Up Printing setting is not available when Fit To Paper Size is selected Fitting the printed image to the paper N Up Left to Right Right to Left 2 Up N Up Right and Down Down and Ri...

Page 13: ...To Page box When using the PS printer driver select Fit To Paper Size in Zoom Setting 4 Select the actual size of paper to be used for printing Letter The size of the printed image will be automatically adjusted to match the paper loaded in the machine The Fit To Paper Size setting is not available when N Up Printing is selected Printing multiple pages on one page Note Paper Size Ledger Fit To Pap...

Page 14: ...ith flaps that can only be loaded in one orientation To use the feature select the image orientation in Image Orientation on the Paper tab and then select the Rotate 180 degrees checkbox See Basic printing for details on how to open the printer driver Printing result Rotate 180 degrees Rotate 180 degrees The procedure for loading paper is explained in the operation manual for the machine ABCD ABCD...

Page 15: ...ks tab and follow the steps below See Basic printing for details on how to open the printer driver How to Print a Watermark From the Watermark drop down list select the watermark that you wish to print for example CONFIDENTIAL and start printing You can enter text to create your own custom watermark For details on watermark settings view printer driver Help Printer driver settings Print sample ...

Page 16: ...black To use this function open the printer driver setup screen and select the Vector To Black checkbox in the Advanced tab Print data Printing result Text To Black Text To Black When using the PCL6 printer driver if Print as graphics is selected in TrueType Mode of Font in the Advanced tab this function cannot be used When using the PCL5e printer driver if Raster is selected in Graphics mode in t...

Page 17: ...he Printer Status Monitor Note the following points before using the Printer Status Monitor Printing via a server When the first print job is executed after starting up the Printer Status Monitor the machine s IP address is automatically set in the Printer Status Monitor Direct printing without a server Install and configure the software as explained in INSTALLING THE PRINTER DRIVER Standard insta...

Page 18: ...r Administration Utility Using the printer utilities For information on using the Printer Status Monitor and Printer Administration Utility see the Help files for each The Help files can be viewed as follows Printer Status Monitor Click the Start button point to All Programs Programs in operating systems other than Windows XP and then SHARP Printer Status Monitor Select Help Printer Administration...

Page 19: ...tings follow the steps below 1 Right click the Printer Status Monitor icon on the task bar and select Preferences from the pop up menu 2 Change the Printer Status Monitor settings as desired For information on the Printer Status Monitor settings see Printer Status Monitor Help Click the Help button in the settings window If the Printer Status Monitor icon does not appear on the task bar see Starti...

Page 20: ...P AR XXXX Status from the pop up menu 2 Click the Detail button The window expands to show machine status details S To collapse the window click the Hide detail button The icon turns red when printing is not possible due to a machine error or other problem Note By default the collapsed window initially appears when SHARP AR XXXX Status is selected in Step 1 If desired you can change the setting to...

Page 21: ...ine is online and ready to print or is printing Blinking the machine is processing print data in memory or printing has been paused Off the machine is off line and cannot print 2 Start the application and open the document that you wish to print 3 Select Print from the application s File menu 4 Make sure that the correct printer is selected ON LINE The machine name that appears in the Printer menu...

Page 22: ...Copies Pages General in Mac OS 8 6 to 9 and select the settings that you wish to configure from the pull down menu The corresponding setting screen will appear 6 Click the Print button Printing begins The settings vary depending on the operating system version the printer driver version and the application Note ...

Page 23: ...r Feed is set to Auto Select in the Print window and the correct size of paper is not loaded in the machine the printing procedure will vary depending on the Use Close Paper Size setting in the user programs see USER PROGRAMS in the Operation Manual When Use close paper size is disabled The PAPER SIZE indicator on the operation panel will blink You can press the TRAY SELECT key to select a tray ma...

Page 24: ...ccess the Web pages 1 Open the Web browser on your computer Supported browsers Internet Explorer 5 5 or later Netscape Navigator 6 0 or later 2 In the Address field of your Web browser enter the IP address of the machine as a URL Enter the IP address that has been programmed in the machine When the connection is completed the Web page will appear in your Web browser Changing the Web page language ...

Page 25: ...function Information setup Password setup Establish administrator s and user s passwords The administrator of this software can set passwords for administrator and user to authorize access to the Web page for the security of the settings on the page If such a security measure is not required the Password Setting procedure can be skipped This will leave Web access settings open to all users Protect...

Page 26: ...printing a file from a computer that does not have the printer driver installed as the user can simply send the file to the machine as an e mail attachment Setting up the E mail print function To use the e mail print function the machine must have an e mail account 1 In the link menu click Application The Application Setup screen will appear 2 Click E mail Print 3 Configure the required e mail set...

Page 27: ...Entry example Copies COPIES 1 999 COPIES 2 Two sided print DUPLEX OFF TOP LEFT DUPLEX LEFT File type LANGUAGE AUTO PCL PCLXL POSTSCRIPT PDF TIFF LANGUAGE TIFF Paper PAPER Name of available paper LETTER etc PAPER A4 Enter the commands in Plain Text format If entered in Rich Text format HTML the commands will have no effect To receive a list of the control commands enter the command Config in the e ...

Page 28: ...s in your computer but files in other computers connected to the same network To directly print a file by this method click Submit Print Job in the menu frame of the Web page 1 In the link menu click Submit Print Job The Submit Print Job screen will appear 2 Select the print format in Job Detail For more information click Help in the menu frame 3 Enter the address of the file in Enter Filename You...

Page 29: ...bol set font line feed code and other settings PostScript Settings Sets whether a PostScript error page is printed or not when a PostScript error occurs This setting is only effective when the PS3 expansion kit is installed When the printer condition settings and the printer driver settings do not agree the printer driver settings take precedence Print settings that can be selected in the printer ...

Page 30: ...ick Help in the menu frame Condition Settings This displays the page for configuring the printer condition settings Default PCL PS Select the type of condition settings that you wish to configure Settings The factory default settings are displayed Change the settings as desired by selecting from drop down lists and by directly entering settings For information on the settings see Printer condition...

Page 31: ...1 Default Paper Source Auto 2 Side Print 1 Sided Page Protection Enable ROPM 1 Disable Condition settings PCL Settings Factory default settings Symbol Set PC 8 Font 0 Courier internal font Line Feed Code CR CR LF LF FF FF Wide A4 Disable PostScript Settings 2 Factory default settings Print PS Errors Disable 1 This setting is only effective when the dual function board is installed 2 This setting i...

Page 32: ...Sided Book 2 Sided Tablet When 2 Sided Book is selected two sided printing takes place so as to allow binding at the left side When 2 Sided Tablet is selected two sided printing takes place so as to allow binding at the top Page Protection Enable Disable This enables page protection Page protection prevents data loss errors when printing complex jobs ROPM Enable Disable This enables the ROPM funct...

Page 33: ...d fonts when the barcode font kit or the Flash ROM kit is installed The factory default setting is 0 Courier Line Feed Code CR CR LF LF FF FF CR CR LF LF LF FF FF CR CR LF CR LF FF CR FF CR CR LF LF CR LF FF CR FF This specifies the line break code by means of a combination of the CR return code LF line break code and FF page break code The factory default setting is printing based on the transmit...

Page 34: ...tion settings part 6 PostScript Settings The PostScript Settings are only effective when the PS3 expansion kit is installed Item Selections Description Print PS Errors Enable Disable When this setting is enabled an error description is printed each time a PostScript error occurs ...

Page 35: ...e link menu click Information Setup The Information Setup screen will appear 2 Enter the machine information For more information click Help in the menu frame 3 Click Submit to store the entered information SMTP setup The Status Alert E mail function uses SMTP Simple Mail Transport Protocol to send e mail The following procedure is used to set up the e mail environment This must be done by the sys...

Page 36: ...ese steps 1 In the link menu click Status Message The Status Message Setup screen will appear 2 Enter the required information including the destination addresses and time schedule For more information click Help in the menu frame 3 Click Submit to store the entered information When the E mail Status settings are completed printer count information will be sent periodically by e mail to the specif...

Page 37: ... Message Setup screen will appear 2 Enter the destination addresses For more information click Help in the menu frame 3 Click Submit to store the entered information If these parameters are set event information for the printer will be transmitted to the specified addresses via E mail each time a specified event occurs The meaning of each event item is shown below Paper Jam A paper misfeed occurs ...

Page 38: ... needs to follow the steps below 1 In the link menu click Passwords The Password Setup screen will appear 2 Enter the passwords and click the check box of Enable Password Protection of this Web Site For more information click Help in the menu frame 3 Click Submit to store the entered passwords Once the passwords have been established you will be prompted for user name and password every time you o...

Page 39: ... cannot be used if it is not connected to the same network as the computer or if it is not configured for use on the network For more information consult your network administrator Points to check on the Macintosh Is AppleTalk enabled In Mac OS X click Network in System Preferences and select Ethernet in Show Click the AppleTalk tab and make sure that Make AppleTalk Active is selected In Mac OS 8 ...

Page 40: ...tton to remove it For more information refer to your operating manual or to the help files for your operating system 4 Restart your computer Macintosh Mac OS 8 6 to 9 x 1 Insert the Software CD ROM into your CD ROM drive 2 Double click the CD ROM icon on the desktop and double click the Mac OS folder 3 Double click the Installer icon 4 Select Remove from the Install menu and then click the Remove ...

Page 41: ... memory 2 Standard memory 64 MB Additional memory slot 1 slot a 128 MB or 256 MB of additional memory module 144 pin SDRAM SODIMM can be installed Emulation PCL5e PCL6 PS3 PostScript 3 3 Installed fonts PCL6 PCL5e compatible 80 outline fonts and 1 bitmap font PostScript 3 compatible 3 136 outline fonts Interface 10 100BASE TX network interface As a part of our policy of continuous improvement SHAR...

Page 42: ...nting Yes Yes Yes Yes Yes Binding Style Book Tablet Book Tablet Book Tablet Long Side Short Side Long Side Short Side Pamphlet Style Yes Yes Yes No 7 No N up Number 2 4 6 8 16 2 4 6 8 16 2 4 6 8 16 2 4 3 2 4 6 9 16 Order Selectable Fixed Selectable Fixed Selectable Border Yes No Yes No Yes No Yes No 3 Selectable Paper Paper Size Yes Yes Yes Yes Yes Custom Paper Size 1 size 1 size 1 size 3 sizes 4 ...

Page 43: ... 600dpi 600dpi Halftone No No Yes No No Graphics Mode Yes Yes No No No Zoom No No Yes Yes Yes Mirror Image No No Yes Yes Yes Negative Image No No Yes Yes Yes Fit to Page Yes Yes Yes No No Fonts Resident fonts 80 fonts 80 fonts 136 fonts 136 fonts 5 35 fonts Selectable download fonts bitmap TrueType Graphics bitmap TrueType Graphics bitmap Type 1 TrueType bitmap Type 1 TrueType No 6 ...

Page 44: ...0 In Windows 2000 XP one custom paper size can be set 5 In Windows NT 4 0 35 resident fonts are available 6 Type 1 and TrueType can be selected in some versions of LaserWriter 7 Pamphlet style printing is available in Windows 2000 XP 8 Cannot be used in Mac OS X Function PCL6 PCL5e PS Windows PPD Macintosh PPD Other functions Auto configuration Settings Yes Yes Yes No Yes 8 ROPM 1 Yes Yes Yes Yes ...

Page 45: ...ON LINE 6 Opening the printer driver 8 Order 12 P Pamphlet style 11 Passwords 38 Pausing a print job Macintosh 23 Windows 7 PCL Settings 33 Points to check on the Macintosh 39 PostScript Settings 34 Printer Administration Utility 17 Printer condition settings 32 Printer driver settings 9 Printer driver specifications 42 Printer specifications 41 Printer Status Monitor 17 PRINTER UTILITIES 17 Print...

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