[9] TROUBLE CODE LIST (AR-287/337/407/507)
1. Trouble code
Trouble code
Content of trouble
Remark
Trouble detection
CE
00
The other communication error has occurred.
Network
01
The print server card (AR-NC3D) is not installed or defective.
Network
02
The specified mail server or the FTP server is not found.
Network
03
The specified server does not correspond during image transmission.
Network
04
The entered account name of the FTP server or the password is invalid.
Network
05
The entered directory of the FTP server is invalid.
Network
2. Self diagnostics
Trouble code
Description
MAIN
SUB
CE
00
Content
The other communication error has occurred.
Detail
Communication error
Cause
Network Cable connection failure
Check and remedy
1) Check that the Network Cable is properly inserted.
01
Content
The print server card (AR-NC3D) is not installed or defective.
Detail
NC3D connection failure
Cause
NC-3D is not installed to the AR-PB2A board.
NC-3D control PWB trouble
Check and remedy
1) Check that the NC-3D is installed to the AR-PB2A board.
2) Output the NIC Config. Page to check the NIC version.
3) Replace the NIC.
02
Content
The specified mail server or the FTP server is not found.
Detail
The specified mail server or the FTP server is not found.
Cause
Network Cable connection failure
Network setup failure
SMTP server/FTP server/NST trouble
Check and remedy
1) Check that the Network Cable is inserted properly.
2) Check that the connected network supports TCP/IP protocol.
3) Check from the Web Page that the Primary/Secondary E-mail Server Address or the Destination FTP
server/Desktop PC address are properly set.
4) If the above address is described with Hostname, check that the DNS server is properly set.
5) Check that the SMTP server/FTP server/NST causes a trouble or not.
03
Content
The specified server does not correspond during image transmission.
Detail
The specified server does not correspond during image transmission.
Cause
Network Cable connection failure
SMTP server/FTP server/NST trouble
Check and remedy
1) Check that the Network Cable is inserted properly.
2) Check that the SMTP server/FTP server/NST causes a trouble or not.
04
Content
The entered account name of the FTP server or the password is invalid.
Detail
The entered account name of the FTP server or the password is invalid.
Cause
Network Cable connection failure
The account name of the FTP server recorded as the destination or the password for the account name
is erroneous.
Check and remedy
1) Check that the Network Cable is inserted properly.
2) Check that the account name of the FTP server recorded as the destination and the password for the
account name are proper.
05
Content
The entered directory of the FTP server is invalid.
Detail
The entered directory of the FTP server is invalid.
Cause
Network Cable connection failure
Check that the directory name exists in the FTP server recorded as the destination.
Check and remedy
1) Check that the Network Cable is inserted properly.
2) Check that the directory name exists in the FTP server recorded as the destination.
AR-287/337
AR-407/507
3/13/2000
9 – 1A
Summary of Contents for AR-287
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