sharkclean .com
sharkclean .com
AVAILABLE ACCESSORIES
TROUBLESHOOTING
Vacuum is not picking up debris. No suction or light suction.
•
Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the
filters before reinserting in the vacuum.
•
Dust cup may be full; empty dust cup.
•
Check hose, hose connections, nozzle, wand, pod, and accessories for blockages. Clear any
blockages found.
(Refer to Checking for Blockages section for more information.)
•
If any hair, string, or carpet fibers are wrapped around the brushroll, extend cleaning time to
allow Zero-M® technology to remove it.
– If some hair or fibers remain wrapped around brushroll after continued use, remove the
brushroll garage lid and carefully cut debris with scissors and remove from brushroll. See
Cleaning the Brushroll section for more information.
Vacuum lifts area rugs.
•
Make sure surface selector switch is set to Hard Floor.
•
Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn
edges.
Brushrolls do not spin.
•
If the Brushroll Indicator Light turns red, immediately turn off and unplug the vacuum.
Remove pod from floor nozzle and clear any blockages. Reconnect nozzle, plug in vacuum,
and turn on power.
•
With the power on, recline the handle, which will automatically turn on the brushrolls.
•
Ensure that the surface selector switch is set to Carpet for brushrolls to spin.
Vacuum turns off on its own or indicator light flashes red.
This vacuum is equipped with a motor-protective thermostat. If your vacuum overheats, the
thermostat will automatically turn the suction motor off. Perform the following steps to restart
the thermostat:
1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters (see Emptying the Dust Cup and Cleaning the Filters).
3. Check for blockages in hose, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 45 minutes.
5. Plug in vacuum and turn it on.
Headlights flashing and indicator light is not green.
Check to make sure brushroll garage lid is inserted and locked properly
(see Cleaning the Brushroll).
For all other issues, please call Customer Service 1-800-798-7398.
A
E
D
C
B
A
Duster Crevice Tool
Two cleaning tools in one. The crevice tool
gives you extended cleaning reach for small
spaces, while the soft dusting brush cleans
a multitude of surfaces.
B
Wide Upholstery Tool
Wide cleaning path helps remove pet hair,
dust, and large debris from mattresses,
couches, curtains, lampshades, and other
delicate upholstered surfaces.
C
Hair Removal Multi-Tool
A single convertible tool for cleaning tough
pet messes two ways: first, a rubber bristle
brush for cleaning stubborn hair from
carpeted areas. Then remove the bristles
to reveal an upholstery tool perfect for
cleaning couches and bedding.
D
Pet Power Brush
Designed to remove pet hair and ground-in
dirt from carpeted stairs and upholstery.
E
Under-Appliance Wand
Clean under and behind hard-to-move
appliances and furniture with this adjustable
36” tool. Flip the extension piece over to
clean the underside of appliances.
NOTE:
Not all accessories come with all units. Please see the enclosed Quick Start Guide for your unit's
configuration. To order additional accessories, visit
sharkaccessories.com
.