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sharkclean .com

sharkclean .com

TECHNICAL SPECIFICATIONS

Voltage:  

120V~, 60Hz

Watts: 680W

RECORD THIS INFORMATION

Model Number:  ������������������������
Date Code:  ����������������������������
Date of Purchase:  ����������������������  

(Keep receipt)
Store of Purchase:  ����������������������

REGISTER YOUR PURCHASE

 registeryourshark.com

 

Scan QR code using 

  

mobile device

TIP: 

The model number is on the rating label 

behind the dust cup. 

TIP:

 

The date code is on one of the prongs 

of the power cord plug. 

Benefits of registering your product and 

creating an account:
•  Get easier, faster product support and 

access to warranty information

•  Access troubleshooting and product care 

instructions

•  Be among the first to know about 

exclusive product promotions

The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of 

SharkNinja 

Operating LLC.

 Warranty coverage applies to the original owner and to the original product only and is 

not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period 

of five (5) years from the date of purchase when it is used under normal household conditions and 

maintained according to the requirements outlined in the Owner’s Guide, subject to the following 

conditions and exclusions:

What is covered by this warranty?

1.  The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion, 

will be repaired or replaced up to five (5) years from the original purchase date.

2.   In the event a replacement unit is issued, the warranty coverage ends six (6) months following the 

receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. 

SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

1.   Normal wear and tear of wearable parts (such as foam filters, HEPA filters, pads, etc.), which require 

regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered 

by this warranty. Replacement parts are available for purchase at 

sharkaccessories.com

.

2.   Any unit that has been tampered with or used for commercial purposes.
3.    Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, 

failure to perform required maintenance (e.g., not cleaning the filters), or damage due to mishandling 

in transit.

4.   Consequential and incidental damages.
5.    Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused 

in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the 

repair is performed by a repair person not authorized by SharkNinja.

6.   Products purchased, used, or operated outside North America.

How to get service

If your appliance fails to operate properly while in use under normal household conditions within the warranty 

period, visit 

sharkclean.com/support

 for product care and maintenance self-help. Our Customer Service 

Specialists are also available at

 1-800-798-7398

 to assist with product support and warranty service options, 

including the possibility of upgrading to our VIP warranty service options for select product categories. 
SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of 

$24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim

You must call 

1-800-798-7398

 to initiate a warranty claim. You will need the receipt as proof of purchase. 

A Customer Service Specialist will provide you with return and packing instruction information.

How state law applies

This warranty gives you specific legal rights, and you also may have other rights that vary from state to 

state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so 

the above may not apply to you.

FIVE (5) YEAR LIMITED WARRANTY

Summary of Contents for HZ250 Series

Page 1: ...UltraLight Pet Corded Stick with Self Cleaning Brushroll HZ250 Series OWNER S GUIDE ...

Page 2: ... near heated surfaces 13 DO NOT put any objects into nozzle or accessory openings DO NOT use with any opening blocked keep free of dust lint hair and anything that may reduce airflow 14 DO NOT use if nozzle or accessory airflow is restricted If the air paths or the motorized floor nozzle become blocked turn the vacuum cleaner off and unplug from electrical outlet Remove all obstructions before you...

Page 3: ... wand then place accessories in the holder Ensure all connections click securely into place Click Click 3 Carpet The brushrolls spin faster to pick up debris below the surface of your carpets CONTROLS Power Button Press the Power button to begin vacuuming Press again to turn off power The control panel is located on top of the handheld vacuum POWER BUTTON Bare Floor Small Area Rugs In the Bare Flo...

Page 4: ... All accessories are compatible with both the wand and the handheld vacuum To clean floors step on floor nozzle and tilt handheld vacuum back Select the desired floor mode for cleaning To clean stairs or other narrow spaces attach the handheld vacuum to the floor nozzle FLOOR MODE For more reach detach the wand Stand the vacuum upright step on the foot pedal on the side of the nozzle and pull up t...

Page 5: ...vertible tool for cleaning tough pet messes two ways use the stiff bristle brush to clean stuck on debris or take off the bristles to reveal an upholstery tool perfect for removing stubborn pet hair and large piles of debris F Duster Crevice Tool Two cleaning tools in one The crevice tool gives you extended reach to clean in tight spaces while the soft brush is ideal for dusting delicate surfaces ...

Page 6: ... into electronic parts If there is an unusual loud noise and loss of suction Check for blockages in your vacuum MAINTENANCE CLEANING FILTERS IMPORTANT Unplug the vacuum before performing any maintenance PRE MOTOR FILTERS Replacement Pre Motor Filter Kit XFFKHZ2000 Replacement Post Motor Filter XPMFHZ2000 REPLACEMENT FILTERS With the dust cup detached press the Filter Access buttons on both sides o...

Page 7: ...cuum Disconnect the wand from the floor nozzle and clear any blockages Reconnect the wand plug in the vacuum and turn on the power If the brushroll indicator light on the floor nozzle is green the blockage has been successfully cleared If the light is still red please contact Customer Service at 1 800 798 7398 Vacuum turns off on its own or the indicator light flashes red If your vacuum overheats ...

Page 8: ...e regular maintenance and or replacement to ensure the proper functioning of your unit are not covered by this warranty Replacement parts are available for purchase at sharkaccessories com 2 Any unit that has been tampered with or used for commercial purposes 3 Damage caused by misuse e g vacuuming up water or other liquids abuse negligent handling failure to perform required maintenance e g not c...

Page 9: ...complete understanding of your new Shark UltraLight Pet Corded Stick with Self Cleaning Brushroll SharkNinja Operating LLC US Needham MA 02494 CAN Ville St Laurent QC H4S 1A7 sharkclean com Illustrations may differ from actual product We are constantly striving to improve our products therefore the specifications contained herein are subject to change without notice For SharkNinja U S Patent infor...

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