Shandong New Beiyang Information Technology Co. BTP-L540 User Manual Download Page 3

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BTP-L540 User’s Manual

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SNBC has been approved by the following
certifications:

ISO9001 Quality Control System

ISO14001 Environmental Management System

OHSAS18001 Occupational Health and Safety Management

System

IECQ QC080000 Hazardous Substance Process Management

System

Summary of Contents for BTP-L540

Page 1: ...USER S MANUAL Label Printer BTP L540 Shandong New Beiyang Information Technology Co Ltd ...

Page 2: ...r data about these products please feel free to contact SNBC or our local dealer No part of this document may be reproduced or transmitted in any form or by any means for any purpose without the express written permission of SNBC Copyright Copyright 2012 by SNBC Printed in China Version 1 1 Trademark Our Registered trademark Warning and caution Warning Items shall be strictly followed to avoid inj...

Page 3: ...een approved by the following certifications ISO9001 Quality Control System ISO14001 Environmental Management System OHSAS18001 Occupational Health and Safety Management System IECQ QC080000 Hazardous Substance Process Management System ...

Page 4: ...e adequate space around the printer so that convenient operation and maintenance can be performed 3 Keep the printer far away from water source and do not expose the printer to direct sunlight strong light and heat 4 Do not use or store the printer in a place exposed to high temperature high humidity or serious pollution 5 Do not place the printer in a place exposed to vibration or impact 6 No con...

Page 5: ... print and normal lifetime use recommended paper or its equivalent 12 Shut down the printer when connecting or disconnecting interfaces to avoid damages to control board 13 Set the print darkness to a lower grade as long as the print quality is acceptable This will help to keep the print head durable 14 Avoid turning on and off the printer frequently It is advised to turn on the printer at least 2...

Page 6: ...nstallation 5 2 1 Installation position 5 2 2 Paper roll installation 5 2 3 Power adapter connection 6 2 4 Communication cable connection 7 2 5 Start the printer 7 2 5 1 Power on and self test 7 2 5 2 Printing self test page 8 2 6 Driver setup 8 3 Printer operations 11 3 1 LED buzzer feed button and LCD 11 3 1 1 LED functions 11 3 1 2 Button functions 11 3 1 3 Buzzer functions 12 ...

Page 7: ...eter setting range 17 3 4 Sensor position adjustment 18 3 5 Print position adjustment 20 4 Routine maintenance 23 4 1 Cleaning print head 23 4 2 Cleaning the sensor 23 4 3 Cleaning platen roller 24 5 Troubleshooting 26 5 1 Troubleshooting 26 5 2 Print quality problems 28 6 Appendix 29 Appendix 1 technical specification 29 Appendix 1 1 main technical specifications 29 Appendix 1 2 technical specifi...

Page 8: ...tion 33 Appendix 3 print and paper out position 34 Appendix 4 communication interface 36 Appendix 4 1 serial interface 36 Appendix 4 2 parallel interface 37 Appendix 4 3 USB interface 37 Appendix 4 4 Ethernet interface 38 Appendix 5 operation guide for paper loading under peel off mode optional 39 ...

Page 9: ...de universal drivers under the operating systems such as Windows 2000 Windows XP Windows server 2003 Windows Vista Windows server 2008 Windows 7 Windows 8 and other applications Main features Ø Thermal printing Ø Low noise high speed printing Ø Easy paper loading convenient operation Ø With 32 bit high speed microprocessor Ø Adopting heat history and auto temperature adaptation control Ø Adopting ...

Page 10: ...bottom cover 7 button 8 power switch 9 cover open lever 10 LED 11 tear off bar 12 print head fixing plate 13 print head 14 latch 15 guard board for print head 16 transmissive sensor 17 upper path 18 paper roll holder baffle 19 paper roll holder 20 sensor cover board 21 platen roller shaft sleeve 22 platen roller 23 lower path 24 paper roll holder thumb wheel 25 entrance for external paper roll 26 ...

Page 11: ...31 micro switch 32 reflective sensor 1 4 Introduction of main modules 1 Button and LED 7 10 indicate the printer status and complete printing function 2 Power switch 8 press O to power off and press to power on 3 Transmissive sensor 16 used for calibration detection and location of media like label paper ...

Page 12: ...der 19 support paper roll holder and stop paper roll holder from shaking 5 Print head micro switch 31 used to detect whether the print head is uplifted or pressed down 6 Reflective sensor 32 used for the calibration detection and location of media like black marked paper ...

Page 13: ...rs apart and load the paper roll then pull the front of paper roll out to spread it in the print path and push the paper under the paper guide see figure 2 2 2 turn the thumb wheel properly in the direction shown in the figure to decrease the force on paper roll see figure 2 2 3 3 Ensure the paper is installed in the path correctly and close the top cover 4 If the diameter of paper roll is very bi...

Page 14: ...tion 1 Ensure the printer is turned off 2 Connect one end of the AC power input cable to power adapter and then insert the other end of the power adapter into the power adapter interface on the back of printer 3 Insert the other end of AC power input cable into the 220V power socket Caution n If leaving the printer idle for a long time please disconnect the power of printer ...

Page 15: ...nected correctly and turn on the printer 2 The printer starts the self test The buzzer beeps once for a short time after the self test is finished and then the LCD displays manufacturer LOGO and status information or product model 3 If power on action is set the printer will perform power on action Note Power on action refers to the actions performed automatically after the printer is turned on in...

Page 16: ...ith the printer which can also be downloaded from the website www newbeiyang com Ø The 32 bit operating systems supported by the driver are as follows Windows 2000 Windows XP Windows server 2003 Windows Vista Windows server 2008 Windows 7 Windows 8 Ø The 64 bit operating systems supported by the driver are as follows Windows XP Windows server 2003 Windows Vista Windows server 2008 Windows 7 Window...

Page 17: ...BTP L540 User s Manual 9 2 Select printer type and model to be installed If you want to set the printer as default printer please check Set As Default Printer and click Next ...

Page 18: ...an select it according to actual needs If it is a serial port driver please select BYCOMx x equals to 1 2 3 4 5 6 7 or 8 if it is Ethernet port please select NET if it is USB port please select USB_BTP L540_x if USB port printer is connected correctly to the computer under power on status the driver setup program will set USB port as default port automatically Then click Install to end the install...

Page 19: ... 1 2 Button functions Button Function Explanation Short press Feed paper In standby status press the button for a short time to feed paper Pause During the printing press the button for a short time to enter pause status Continue After the printer enters pause status press the button for a short time to resume the printing Menu switching After entering the menu press the button for a short time to...

Page 20: ...tions 1 The buzzer beeps for a short time when the printer is turned on or reset 2 The buzzer beeps many times when an exception occurs For the details please refer to 5 1 Troubleshooting 3 1 4 LCD functions LCD is used to display the printer status and menu and configure the printer parameters by cooperating with the button 3 2 Printer status and operation 3 2 1 Printer status The printer has fiv...

Page 21: ...by default after turned on normally or returns to idle status after finishing performing a task Under idle status if pressing the button for a short time the printer will feed paper if pressing the button a long time and releasing the button after the green LED flashes twice the printer will enter the menu Ø Operations under working status It refers to the status when the printer has a print task ...

Page 22: ...rt time to switch the menu or adjust the parameter or press the button for a long time to select the menu or validate the current parameter Ø Operations under abnormal status It refers to the status when an exception occurs The printer failure is prompted by LED buzzer or LCD For the details of failure prompt and removing refer to 5 1 Troubleshooting 3 3 Printer parameter settings 3 3 1 Button men...

Page 23: ...es 2 Press the button for a short time to switch to SETUP option Then press the button for a long time and release it after the green LED flashes to select the option and enter configuration menu Press the button for a short time to switch the menu to SERIAL COM option as shown in figure 3 3 1 2 and then press the button for a long time to enter the submenu Figure 3 3 1 2 configuration menu 3 Pres...

Page 24: ...the parameter press the button for a short time to modify it Figure 3 3 1 4 submenu of serial baud rate 4 Repeat step 1 3 to change other parameters of the serial port 5 Save the modified parameters Switch the menu to SAVE ALL option and press the button for a long time to save the modified parameters The printer will restart automatically after the saving to validate the parameter changes Remarks...

Page 25: ... label paper please see Appendix 1 2 technical specifications of paper for details Paper out mode REWIND TEAR OFF PEEL OFF CUTTER The peel off module and cutter are optional Print darkness 00 30 Set the print darkness as low as possible on condition that the print effect is acceptable so as to ensure the lifetime of print head Print speed unit IPS 3 6 Vertical position adjustment unit dots 120 120...

Page 26: ...23 Supported display format MM DD YY 24HR MM DD YY 12HR DD MM YY 24HR DD MM YY 12HR 00 59 Date 00 99 01 12 01 31 Paper calibration None The printer feeds paper and at the same time rectifies the sensor parameters in order to adapt to the paper Serial port configuration Baud rate 110 300 600 1200 2400 4800 9600 19200 38400 57600 115200 Data bit unit bit 7 bit 8 bit Stop bit unit bit 1 bit 2 bit Par...

Page 27: ...n the part with arrow to install the sensor cover board B When using the label paper or changing the width of label paper follow the steps below to adjust the sensor position 1 Measure the required sensor position in advance based on the mark position of media 2 Push the part with arrow on the sensor cover board in the direction of the arrow and turn the sensor cover board upward to take it off se...

Page 28: ...dicates that the print position is upper than the correct position Adjust it in the negative direction The data symbol in the option Vertical position adjustment is n Figure B indicates that the print position is lower than the correct position Adjust it in the positive direction The data symbol in the option Vertical position adjustment is 2 Adjust horizontal print position When the situation lik...

Page 29: ...n adjustment is n Figure E indicates that the print position is on the right of the correct position Adjust it in the negative direction The data symbol in the option Horizontal position adjustment is 3 Adjust tear off position When the situation like figure G or H occurs adjust the tear off position to figure J For the detailed adjustment method please refer to 3 3 2 Detailed parameter setting ra...

Page 30: ...an the correct position Adjust it in negative direction The data symbol in the option Tear off position adjustment is n Figure H indicates that the tear off position is lower than the correct position Adjust it in positive direction The data symbol in the option Tear off position adjustment is ...

Page 31: ...e print head 1 Turn off the printer and open the top cover 2 Lift up the top cover and find the print head Wait for print head to cool down completely if it has just finished the printing 3 Wipe off the dust and stains on the surface of the print head with alcohol cotton ball it should be wrung out 4 Wait for 5 to 10 minutes until the alcohol evaporates completely press down print head module and ...

Page 32: ...nd take off the top cover board of it 3 Wipe off dust and stains on the surface of sensor with alcohol cotton ball it should be wrung out 4 Wait for 5 to 10 minutes until the alcohol evaporates completely close the top cover board of the sensor and close the top cover 4 3 Cleaning platen roller When any of the following cases occurs the platen roller should be cleaned Ø Printout is not clear Ø Fee...

Page 33: ...nd close the top cover Caution n Before starting routine maintenance of printer make sure the printer is turned off n Do not touch the surface of print head with hands or metal Do not use forceps in case it scratches the surface of the print head platen roller and sensor n Do not use organic solvent like gasoline acetone etc to clean the print head or platen roller n Do paper calibration again aft...

Page 34: ...ng Please handle it with reference to the following method Error indication mode Error message Buzzer Error LED LCD Print head up 2 beeps Flash 2 times circularly Display LOGO and COVER OPEN Paper end 3 beeps Flash 3 times circularly Display LOGO and PAPER END Abnormal temperature of print head No beep Flash 5 times circularly Display LOGO and PRINT HEAD TOO COLD OR HOT Mark location failure No be...

Page 35: ...dirty Clean mark sensor surface The position of reflective sensor is not correct Adjust the sensor position according to the description in 3 4 Paper roll type does not match with mark sensor type Set the paper type in printer driver to make it consistent with actual paper type Print head temperature abnormal Operating environment temperature is too high causing overheating print head Please impro...

Page 36: ...aper type Something wrong with marked paper for example no mark or unclear mark Use the required media Mark height is less than the required height Table 5 1 1 5 2 Print quality problems Malfunction Reason Solution Printout is unclear or has stains Print head or platen roller is dirty Clean the print head or platen roller Paper does not meet the requirement Use recommended paper Print darkness is ...

Page 37: ...on 203DPI Print method Thermal Print width Max 104mm Print speed Max 152mm s CPU 32bit RISC microprocessor Memory FLASH 4MB SDRAM 64MB Extended FLASH it can be extended to 8MB Print head temperature detection Thermal resistor Print head position detection Micro switch Paper mark detection Photoelectric sensor Paper existence detection Photoelectric sensor ...

Page 38: ... Max 120mm Paper roll ID 12 5mm 0 5 inch 25mm 1 inch Paper out mode Tear off peel off etc Character Barcode Graphics Character enlargement rota tion Support four types of rotation printing 0 90 180 270 Bitmap fonts can be enlarged up to 10 times Vector fonts can be zoomed without scale Character set 7 bitmap fonts and 1 vector font are built in User defined bitmap and vector fonts can be downloade...

Page 39: ... 5 LOGMARS GS1 DataBar RSS 2D Barcode PDF 417 MicroPDF417 QR Code DataMatrix MaxiCode GS1 Composite Operation interface Button LED LCD 1 button 1 LED 1 LCD Power adapter Input AC 110 240V 50 60Hz Output DC 24V 2 5A Environmental requirements Operating environment 5 45 20 90 40 Storage environment 40 60 20 93 40 Physical features Overall size 210mm 167mm 172mm L H W Weight 1 6Kg Table appendix 1 1 ...

Page 40: ...esive Print paper width 18 a 120 Continuous paper with adhesive Base paper width 18 a 120 Print paper width 18 b 118 Paper margin width c 1 Table appendix 1 2 1 2 Discontinuous paper specifications unit mm Type Illustration Index Discontinuous label paper with adhesive Base paper width 18 a 120 Paper margin width b 1 Label width 18 c 118 Label height d 10 Gap width e 2 ...

Page 41: ...th d 10 Mark height e 4 Table appendix 1 2 2 Appendix 2 self test page Self test page includes printer configuration information printer internal fonts and print head test information The printer configuration information and printer internal fonts reflect the current internal configuration of the printer and the print head test information reflects the status of the print head Appendix 2 1 printe...

Page 42: ... MEDIA SENSOR TYPE MANUAL SENSOR SELECT DIRECT THERMAL PRINT METHOD 56 PRINT WIDTH 640 LABEL LENGTH 11IN 300MM MAXIMUM LENGTH CONNECTED USB COMM NONE PARALLEL COMM 115200 BAUD 8 BITS DATA BITS NONE PARITY HARD HOST HANDSHAKE NONE PROTOCOL 7EH CONTROL CHAR 5EH COMMAND CHAR 2CH DELIM CHAR NO MOTION MEDIA POWER UP NO MOTION HEAD CLOSE DEFAULT BACKFEED ...

Page 43: ... 1472K E ONBOARD FLASH NONE FORMAT CONVERT 0123456789 SERIAL NUMBER Appendix 3 print and paper out position Figure appendix 3 1 Caution n To take marked paper for example the figure above explains the print and paper out position n Discontinuous paper locates by the front edge of the mark n Refer to 3 5 to adjust the print and paper out position ...

Page 44: ...a terminal ready 5 SG Signal ground 6 DSR Input Data device ready 7 RTS Output Request transmission 8 CTS Input Allow transmission 9 FG Frame ground Table appendix 4 1 1 printer signal and status 2 Wiring diagram PC Printer TXD RXD RXD TXD CTS RTS RTS CTS SG SG Caution n The following connection method can be used which only needs 3 wires This method applies to small data amount or XON XOFF flow c...

Page 45: ...5 19 30 Signal Ground 8 Input Data6 31 Input Init 9 Input Data7 32 Output Fault 10 Output ACK 33 Ground 11 Output BUSY 34 35 Not defined NC 12 Output PError 36 Input SelectIn Table appendix 4 2 1 parallel signal list Caution n In the process of data transmission the host computer should not ignore the Busy signal otherwise the print data may be lost n Parallel interface signal adopts TTL level Ens...

Page 46: ...the standard communication protocol of 10 100M BASE T in IEEE802 3 and is optional PIN Signal name Signal direction Function P1 TX Output Difference data signal output P2 TX Output Difference data signal output P3 RX Input Difference data signal input P4 Reserve P5 Reserve P6 RX Input Difference data signal input P7 Reserve P8 Reserve G VCC power SPEED_LED power G SPEED_LED output SPEED LED signal...

Page 47: ...nsure the front of base paper is flush and pull the peel off turn board outward see figure appendix 5 1 2 Pass the base paper through the peel off module according to the path shown in the figure see figure appendix 5 2 Figure appendix 5 1 Figure appendix 5 2 3 Push the peel off turn board back into place and keep the base paper in tension state to end paper loading 4 When the printer is working i...

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