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Note: if need to open the back cover for debugging, please turn off the power supply,
do not operate with electricity.
Phenomenon
Problem
Solution
No WIFI Signal
No power supply
Check the power supply
WIFI inside the main
control card need reset
Press the WIFI reset button in the main
control card about 10 seconds, and reset
WIFI.
Black screen after
play for a while
Cycle mode settings
Set cycle mode to full cycle, specific
solution see 2.3.2 program management.
The LED are off
Turn on the LED, specific solution see
2.3.6 system settings.
Material can’t be
uploaded
Out of internal storage
Need to delete some material of the
media library and playlist, specific
solution see 2.3.2 program management.