Seville Classics airLIFT OFF65952B, Manual

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12
Troubleshooting
Problem Action
Desk does not go up or down and the
controller does not illuminate when any
button is pressed.
Check all connections. Make sure power cord is plugged into the control box
and a power outlet. Press any button on the
controller and make sure it illuminates. Reset the desk.
Desk does not go up or down and the
controller illuminates when any
button is pressed.
Unplug the power cord and re - plug after 10 seconds.
Reset the desk. If the problem persists, switch motor cables from one port to
another at control box and reset again.
Columns do not go up evenly.
Unplug the power cord and re - plug after 10 seconds.
Reset the desk. If the problem persists, switch motor cables from one port to
another at control box and reset again.
Desk wobbles excessively.
It is normal that desk moves slightly at standing height when in use. Retighten
all screws and bolts, and adjust leveling feet to make sure table stands level.
Desk legs are noisy.
It is normal that desk makes noise when the stages move past each other.
Apply silicon
- based lubricant if it is unusually noisy.
Error Code Problem Action
E01, E06,
E07
Power fault Unplug and re - plug the power cord. Reinitialize the desk.
E02, E08
Desktop sloping
Make sure the desk is attached to the legs correctly.
Reinitialize the desk.
E04
Handset fault Unplug and re - plug the controller cables. Reinitialize the desk.
E05
Anti - collision Make sure nothing obstructing the desk from adjusting.
E11, E13,
Connection cable failure
Unplug and re - plug the motor and power cables.
Reinitialize the desk.
E12
Controller fault Please contact customer service.
E14 to E16
Motor fault
Unplug and re - plug the motor and power cables.
Reinitialize the desk.
E17
Motor running direction fault
Unplug and re - plug the motor and power cables.
Reinitialize the desk.
E18
Overloading Remove some weight from the desk top until error clears.
HOT
HOT is displayed on the panel.
The desk motors are overheated. Stop using the desk for 20
minutes and let them cool down.
Error Codes
Please contact customer service for additional support.
Phone: (800) 323 - 5565 | Email : Support@SevilleClassics.com
RST
RST is displayed on the panel.
Press and hold the Down Arrow. When the panel displays
the height of the desk (28") and you hear a beep, the desk
will be reset.