24
142 x 208 mm
Sensors
Monthly
-
Electrical contacts
Monthly
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When the appliance is not used for a longer period of time
If the appliance will not be used for a long time, empty the dust container, clean the appliance and fully charge the battery
Switch off the appliance and disconnect the charger. We recommend fully charging the battery every 3 months.
Troubleshooting
Use the table below and the table “Light ring and signal tones” to check whether the problem can be solved:
Problem
Possible cause / solution
Appliance will not switch on.
Battery is empty.
Charge the battery.
Appliance is not in contact with the floor.
Place the appliance on the floor. It now starts cleaning directly.
The system must be restarted. To do this, open the lid of the appliance and
press the Reset button (using a paperclip or similar). The appliance is then
ready for use again.
Appliance stops on its own.
Battery needs to be charged.
Charging the Battery.
The appliance has a problem. See Chapter “Acoustic signals and light ring”.
The appliance is not moving.
Help it along manually by giving it a push.
Immediately after switching on, the
appliance does not move in a straight line
even though the area is clear.
It is possible that one of the wheels is blocked from turning freely by dirt.
Remove dirt from the wheels. If necessary, carefully use scissors or tweezers
for this purpose.
One of the round brushes no longer
rotates.
It is possible that this round brush is prevented from rotating freely by dirt.
Clean the round brush.
The appliance will not charge.
The mains adapter is not plugged in correctly.
Check if the mains plug is connected correctly.
The battery is completely discharged and can therefore no longer be
charged.
Contact our customer service.
Operating time is increasingly shortened.
Dirt may be preventing the wheels from turning freely.
Remove dirt from the wheels.
Dirt may be preventing the brush roller from rotating freely.
Clean debris from the brush roller.
If you cannot solve the problem using the above table, call our Service Hotline (see contact details in the appendix of this
instruction manual).
Together with our trained service staff, we are sure to find a solution.
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