RETURNING PRODUCTS FOR REPAIR
Please contact Setra (800-257-3872, 978-263-1400) before returning unit for repair to review information relative
to your application. Many times only minor field adjustments may be necessary.
When returning a product to Setra, the material should be carefully packaged and shipped prepaid to:
Setra Systems, Inc.
159 Swanson Road
Boxborough, MA 01719
Attn: Repair Department
To assure prompt handling, please supply the following information and include it inside the package of returned
material:
1.
Name and phone number of person to contact.
2.
Shipping and billing instructions.
3.
Full description of the malfunction
4.
Identify any hazardous material used with product.
Notes: Please remove any pressure fittings and plumbing that you have
Installed and enclose any required mating electrical connectors and wiring diagrams.
Allow approximately 3 weeks after receipt at Setra for the repair and return of the unit. Non-warranty repairs will
not be made without customer approval and a purchase order to cover repair charges.
Calibration Services
Setra maintains a complete calibration facility that is traceable to the National Institute of Standards &
Technology (NIST). If you would like to re-calibrate or rectify your Setra pressure transducers or transmitters,
please call our Repair Department at 800-257-3872 (978-263-1400) for scheduling, cost and turnaround estimates.
MODEL DPT264 PRESSURE PRODUCTS
WARRANTY AND LIMITATION OF LIABILITY
SETRA warrants its Model DPT264 and CDPT264 products to the original consumer purchaser against defects for a period of three years from the date of sale
by SETRA, as shown in its shipping documents.
Without charge, SETRA will repair or replace products found to be defective within the warranty period.
The serial number or date code must not have been removed, defaced or otherwise changed.
SETRA must be notified in advance of any returns; any products returned to SETRA must be transportation prepaid.
The foregoing warranty is in lieu of all warranties, express, implied or statutory, including but not limited to, any implied warranty of merchantability for a
particular purpose.
SETRA’s liability for breach of warranty is limited to repair or replacement, or if the goods cannot be repaired or replaced, to a refund of the purchase price.
SETRA’s liability for all other breaches is limited to a refund of the purchase price. In no instance shall SETRA be liable for incidental or consequential damages
arising from a breach of warranty, or from the use or installation of its products.
No representative or person is authorized to give any warranty other than as set out above or to assume for SETRA any other liability in connection with the sale
of its products.
159 Swanson Road, Boxborough, MA 01719/Tel: 800-257-3872 (978) 263-1400
