SerVision MVG200, Configuration And Management Manual, Page: 172 / 241

SerVision Embedded Video Gateway System Guide
System Diagnostics 171
System Diagnostics
The configuration utility contains various tools that can be used to monitor system functioning, help solve
connection and other system problems, and to schedule routine system maintenance.
The
System Diagnostics
screen displays the current system statistics and contains tools that you can use to test the
current connection and e-mail notification settings. Some of these tools, as well as additional system information,
can also be accessed from the
Diagnostics submenu.
NOTE:
The use of these tools is only recommended for people with some understanding of computers and
networking.
The following system information and diagnostic tools are available:

System Statistics: Provides information about the unit's hardware, firmware, and time settings (see page 172)

Ping: Tests remote connections from the Video Gateway to another device (see page 173)

Traceroute: Traces the path used to connect remotely from the Video Gateway to another device (see
page 176)

Notifications: Sends an e-mail message to all of the recipients of e-mail notifications. This option is also
available in the
System Summary
screen. For additional information about notifications, see SMS and E-
mail Notifications , page 61. For information about testing e-mail notifications, see Testing Notification
Settings , page 67.
Note: If no recipients are defined for one of the types of notifications, the test button for that type of
notification does not appear.

Power Log: Lists every time the Video Gateway resets, and indicates what caused the reset and what type of
reset it was; lists the system temperature when the temperature approaches a level that can cause damage to
the unit

Error Log: Lists recording errors reported by the Video Gateway. This information may help SerVision
technical support staff diagnose problems you are having with your system

User Log: Provides a history of user logins and logouts, including the date, time, and IP address of the device
from which the user connected to the Video Gateway.

Connections: Lists various network connections that are in place. This information may help SerVision
technical support staff diagnose problems you are having with your system.

Maintenance: Enables you to schedule the system’s self-maintenance procedure and, on certain models, to
configure the network connection delay (see page 181)