SerVision
Embedded Video Gateway System Guide
System Diagnostics
176
Figure 207: Diagnostics submenu
2. Click
Start
. The response screen opens. If the target device responds, the response, which includes the IP
address of the device and a few other statistics, is displayed:
Figure 208: Ping with response from remote device
If the target device does not respond, an error code is displayed:
Figure 209: Ping to which the remote device did not respond
Traceroute
Traceroute is a tool that sends a simple message to an IP address and follows the route it takes from machine to
machine in the network to reach its destination. This may help you identify routing problems or firewalls that are
interfering with remote connections to your Video Gateway. Traceroute is available from any Windows Command
Window. Using Traceroute from a remote PC, you can check the route from the PC to your Video Gateway unit.
You can also check the routes of remote connections from the Video Gateway unit to other devices by running
Traceroute from the configuration utility.
Ping in Diagnostics submenu