45
46
T: 0800 0124 382
T: 0800 0124 382
TROUBLESHOOTING
Your Washing Machine is equipped with a built-in fault detection system, indicated by a
combination of flashing wash operation lights. The most common failure codes are shown
below. If your machine displays a code not shown, or if the problem persists after you have
taken corrective action, consult the Servis helpdesk.
Error Code
Possible Failure
Solution
The door is not shut properly
Shut the door properly so that
you hear the click
The water level in your
machine may be low, or the
water pressure may be low
Check that the cold water tap
is fully turned on
The pump has failed, or the
pump filter is obstructed
Clean the pump filter (refer to
page 36)
There is an excessive amount
of water in your Washing
Machine
Your Washing Machine
will automatically drain the
water, turn your Washing
Machine off, unplug and
contact the Servis helpdesk
AUTOMATIC DETECTION SYSTEM
Fault
Possible Cause
Solution
There is excessive foam in
the detergent drawer
The wrong detergent has
been used
Only use detergents produced
for automatic Washing
Machines
The washing result is not as
expected
Your laundry is too dirty
for the programme you’ve
selected
Not enough detergent used
There is too much laundry in
your Washing Machine
Use the information on pages
25 and 26 to select the most
appropriate programme
Use the amount of detergent
as instructed on the
packaging
Check that the maximum
capacity of your Washing
Machine is not exceeded.
See pages 25 and 26 for
more information
The water from the machine
is drained as soon as it is
filled
The end of the water drain
hose may be too low
Check that the drain hose is
at a suitable height. See page
14 for more information
The spin cycle does not take
place
The in-built sensor has
prevented your Washing
Machine from operating with
an out-of-balance load
Avoid small wash loads
containing items that could
become heavy through water
absorption
