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T: 0333 577 7232
T: 0333 577 7232
TROUBLESHOOTING
If your Washer Dryer is not operating as expected, you may find a simple solution listed in the
table below.
If your Washer Dryer is not working and one or more of the indicator lights are flashing, this
means that the automatic error detection system has diagnosed a fault. The table on page 56
will provide you will more information.
If your machine has developed a fault not covered in this manual, please contact the Servis
helpdesk.
Fault
Possible Cause
Solution
Your Washer Dryer does not
operate
It is switched off at the mains
The programme dial is in the
off position
The door is not shut properly
Check that your Washer
Dryer is plugged in and
turned on at the mains
Use the programme dial to
select the desired programme
Check that the door ‘clicks’
shut
Your Washer Dryer does not
receive water
The cold water supply tap
is off
The water fill hose is bent,
twisted, kinked or trapped
Check that the cold water
supply tap is fully turned on
Check that there are no
bends, twists or kinks and
that the fill hose is not
trapped
Fault
Possible Cause
Solution
Your Washer Dryer does not
receive water
The water inlet filters are
blocked
The door is not shut properly
Clean the water inlet filters.
See page 42 for detailed
instructions
Check that the door ‘clicks’
shut
Your Washer Dryer is not
draining water
The drain hose is bent,
twisted, kinked or trapped
The pump filter is obstructed
Your laundry is too tightly
packed together in the drum
Check the drain hose and
straighten out any kinks,
twists or bends
Clean the pump filter.
See page 44 for detailed
instructions
Check that your laundry is
spread out
Your Washer Dryer is
vibrating
The feet of your machine are
not correctly adjusted
The transit bolts are not
removed
Your Washer Dryer is on a
hard surface
Adjust the feet. See page 13
for further information
Remove the transit bolts. See
page 9 for further information
Do not set up your Washer
Dryer on a hard surface or
less than 2 cm from walls
TROUBLESHOOTING INFORMATION