Serta Works Assembly Instructions Manual Download Page 15

15

Limited Warranty

The product you have purchased is warranted against 
defects in material and workmanship while owned by 
the “Original Purchaser”. The term “Original Purchaser” 
is defined as that party or entity which purchases these 
products from an authorized dealer or retailer as shown
by the original sales receipt. This warranty does not  
apply too “as is” or previously owned products.

The manufacturer warrants its products to be free from 
defects in materials and workmanship (normal wear and 
tear, fading and stretching excepted), for one year from 
the date of purchase, except as provided below under  
the limited warranty.

This warranty gives you specific rights, and you may also 
have other rights, which vary from state to state (or

country to country). All warranties are limited to the 

original purchaser for normal use by a maximum of two 
users. Total weight capacity per chair is 250 pounds for 

a single user. 

The exceptions or exclusions to this warranty are:

 

Upholstery material and foam cushion material is

 

warranted against defects in material and workmanship 
for a period of one year, beginning on the date of 
purchase as shown on the original sales receipt.

• Any warranty claim that is submitted after the limited 
warranty period, or without proper proof of purchase 
will not include the cost of parts, labor, or delivery on 
the warranted parts within a reasonable amount of time. 
We reserve the right to require damaged parts to be 
returned to us upon request. Natural markings such as 
scars, brands, grain variations, wrinkles, color variations, 
etc. will be considered normal characteristics and not 
construed as defects.

• For claims or questions concerning this warranty, 
please contact the Customer Service Department  
on the web at www.truecustomersupport.com.
Be prepared to provide your name, address, 
daytime phone number, the model and purchase order 
number of the product, date of purchase, and the store 
where it was purchased. The manufacturer requires that 
the original sales receipt be submitted with all requests 
to confirm that you are the original purchaser according 
to our written warranty.

Summary of Contents for Works

Page 1: ...Assembly Instructions Serta Works Office Chair So comfortable you ll feel the difference the moment you sit down ...

Page 2: ...Should you prefer to speak with a customer service representative you may call toll free 1 855 372 2315 0 800 051 6775 U S 6am 5pm PST U K 2pm 1am 2 ...

Page 3: ... this item unless all bolts and screws are firmly secured and fastened Check all bolts and screws every 90 days As necessary tighten if any are loose Lift up then move Pushing over or dragging this product can result in an injury or cause damage to the floor and piece Guidelines FAILURE TO FOLLOW THESE WARNINGS WHEN IN USE COULD RESULT IN INJURY 3 ...

Page 4: ...4 ...

Page 5: ... Casters x 5 2 5 Star Base x 1 3 Gas Lift x 1 4 Telescoping Cover x 1 5 Left Right Arm 6 Seat Cushion x 1 7 Seat Plate x 1 8 Back Cushion x 1 9 M6x35MM x 6 10 M6x20MM x 4 11 M6x45MM x 4 12 Allen Key x 1 5 ...

Page 6: ...s and hardware are the same as the Parts List 3 To begin assembly place 5 Star Base 2 upside down and insert Casters 1 into bottom of Base 2 4 Turn Base 2 right side up on the floor and insert Gas Lift 3 into center hole on Base 2 5 Place Telescoping Cover 4 over the Gas Lift 3 and rest it on the Base 2 4 3 1 2 6 ...

Page 7: ...Fasten Arms 5 L 5 R onto sides of Seat Cushion 6 by using M6x35 MM Screws 9 Then fasten with Allen Key 12 5 L R 9 x 3 9 x 3 12 7 ...

Page 8: ... 4 7 Attach Seat Plate 7 onto the bottom of Seat Cushion 6 with front of seat plate facing front of seat cushion by using M6X20MM Screws 10 in the holes of Seat Plate 7 and tighten screws with Allen Key 12 8 ...

Page 9: ... 11 x 2 8 8 11 x 2 Step 4 Place the Back Cushion 8 Between Arms 5 and use M6X25MM Screws 11 to locate screw holes on both Arm 5 Back Cushion 8 as Diagram Tighten all screws by Allen Key 12 9 ...

Page 10: ...Step 5 Place the assembled Seat Cushion 6 with Seat Plate 7 on top of Gas Lift 3 and press down until fully engaged 10 ...

Page 11: ...Step 6 Periodically every 90 days make sure that the screws are still fully tightened ATTENTION Be certain that all screws are fully tightened before using chair 11 ...

Page 12: ... weight downward on the seat The chair will descend until the handle is released or the chair reaches the bottom position To Operate Tilt Lockout While seated reach under the right side of the chair to find the height adjustment handle Pull the handle all the way out away from the gas lift to allow the chair to tilt backwards to lock the chair in the upright or vertical position sit upright and pu...

Page 13: ... front center of the chair grasp the round knob and turn it counter clockwise to stiffen the tilt mechanism Turn the knob clockwise to loosen the tilt mechanism Rotate the knob until the desired resistance is reached Round knob 360 Seat swivel 13 ...

Page 14: ...Product Dimension 14 35 38 9 Inch 88 9 98 8 cm 22 4 Inch 56 9 cm 23 2 Inch 59 cm ...

Page 15: ... warranty are Upholstery material and foam cushion material is warranted against defects in material and workmanship for a period of one year beginning on the date of purchase as shown on the original sales receipt Any warranty claim that is submitted after the limited warranty period or without proper proof of purchase will not include the cost of parts labor or delivery on the warranted parts wi...

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