7.
To install the new battery, place it directly over the battery compartment and push it straight
down into the compartment. Do not try to slide the battery into the opening. You could damage
the battery contacts.
If you remove the battery for more than a few minutes; or if the battery runs down completely, you may
need to update the lockbox clock.
Note
: The lockboxes have a memory backup circuit that will retain the lockbox settings and
timekeeping system during a battery replacement. The memory backup circuit will only operate
for a few minutes after the batteries have been removed from the lockbox. After replacing your
lockbox battery, the internal clock on the lockbox may need to be updated if the memory
backup circuit stopped operating during the battery replacement. It is recommended to update
the lockbox clock after every battery replacement.
Summary
If you need any assistance in changing the battery in a GENI/GENII lockbox, please contact SentriLock
Support at 877-736-8745. SentriLock Support can also assist you in resetting the lockbox’s internal clock.
Last update to this topic: September 12, 2012.
