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Sentient A16RQ, User Manual

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Sentient A16RQ User Manual Download Page 8

                                                                           

 

© Copyright Sentient ®. All documentation rights reserved.  

 

3 

NOTE:

 

WE CHECK EVERYTHING TO MAKE SURE IT IS WORKING WHEN IT 

LEAVES US BUT OCCASIONALLY THINGS FAIL AND IT IS BETTER TO KNOW 
NOW THAN AFTER YOU HAVE FITTED EVERYTHING! 
 

1.  Place the DVR on a flat horizontal position and connect your cameras to the 

video input on the rear of the DVR. 

 

2.  Connect your TV/ display monitor to the video output on the rear of the DVR. 

 

3.  Connect the network cable to the RJ45 socket on the rear of the DVR then 

connect the other end of the cable to a spare socket on the router. 

 

4.  Connect the Mouse to the USB interface found in either the front or rear panels. 

 

5.  Connect your DVR a power outlet and switch on the power. 

 
Caution 

For an external alarm device or a PTZ, please refer to the relevant instructions.                     
Connect the power line after all lines connected correctly. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for A16RQ

Page 1: ... Copyright Sentient All documentation rights reserved i ...

Page 2: ...read this entire manual to be up and running There should be a quickstart guide found with your DVR device which will show you how to setup the connections to the DVR correctly and how to setup a remote monitoring connection Here you can find information about the corresponding DVR s features and functions as well as a detailed menu tree Before installation and operation please read the following ...

Page 3: ...rs needed All examination and repair work should be done by qualified service engineers We are not liable for any problems caused by unauthorised modifications or attempted repair 5 Environment The DVR should be installed in a cool dry place away from direct sunlight and inflammable or explosive substances etc This product should be transported stored and operated in an environment ranging from 0 ...

Page 4: ... The Mouse 5 1 7 On screen keyboard 6 1 8 Power On Off 6 1 8 1 Power On 6 1 8 2 Power Off 8 1 8 3 Power recovery 8 1 9 Icon 8 1 9 1 Icons 8 1 9 2 Operation Icons 9 1 10 The Real time Browser 9 2 OPERATIONS GUIDE 10 2 1 The Right click Menu 10 2 1 1 The Screen Switching 10 2 1 2 Color setting 10 2 1 3 The Video Inquiry 11 2 1 4 Alarm output 11 2 1 5 The Main Menu 12 2 2 The Introduction of the Main...

Page 5: ...isplay 29 2 7 Maintain 31 2 7 1 Log 31 2 7 2 Version 32 2 7 3 Default 32 2 7 4 BPS 33 2 7 5 Auto Maintain 33 2 7 6 Online User 33 2 8 Shutdown 33 3 WEB AND CLIENT 34 3 1 Web Operation 34 3 1 1 Network Connection 34 3 1 2 The Interface Of Web Operations 35 3 1 3 The Real time Monitoring 36 3 1 4 Configuration 37 3 1 5 Search Record 38 3 1 6 Alarm Configuration 39 4 TROUBLESHOOTING 40 ...

Page 6: ...amount of data to save to HDD storage Recording function Supports timing alarm alerts motion detection SATA hard and local hard disks DVR data backup and network backup Video playback function You can search videos within the local network by using the playback interface As well as this it supports multiple videos playback fast playing slow playing and frame by frame playback Video playback can be...

Page 7: ...le intuitive graphical interface is provided for intuitive operation 1 3 Installation 1 3 1 Unpacking Inspection When you receive the product pleae check that all items are present according to the packing list on the reverse of the box 1 3 2 Wiring Installation Prepare for installation Prepare your cameras TV display monitor video cables network cables the mouse and power cables on a large clean ...

Page 8: ...rear of the DVR 2 Connect your TV display monitor to the video output on the rear of the DVR 3 Connect the network cable to the RJ45 socket on the rear of the DVR then connect the other end of the cable to a spare socket on the router 4 Connect the Mouse to the USB interface found in either the front or rear panels 5 Connect your DVR a power outlet and switch on the power Caution For an external a...

Page 9: ...back For the convenience of monitoring your Sentient security system on the move via your smart phone we have provided a quick and simple remote connection setup service Please follow the steps below closely to successfully setup the connection for live view and remote playback See next page for step by step setup instructions ...

Page 10: ... operate all aspects DVR Right mouse click is used to Open up a new menu in the real time monitoring screen Exit the current screen without saving Left click is used to Enter the desired menu or the main screen Select menu options Select unselect the checkboxes When controlling a PTZ camera ...

Page 11: ...mouse s left click To enter passwords usernames values etc Shift Caps on Caps off Left pointing arrow Left delete Space between characters 1 8 Power On Off 1 8 1 Power On Install the DVR correctly as above and then connect the power The DVR LED should light up light up and the DVR will boot automatically The DVR will then automatically detect any connected hardware cameras monitors etc this proces...

Page 12: ...t Sentient All documentation rights reserved 7 Below is the multi screen real time surveillance mode NOTE Please do not use any type of power supply which is different from the power supply included in this kit ...

Page 13: ...ted power shortage or forced shutdown the DVR will save any footage recorded before the power outage and should return to the normal operation mode once it has restarted 1 9 Icon 1 9 1 Icons The channel is recording The video feed of the channel has been lost Motion detection functionality is on The channel is currently in monitoring and locked status Adjust the volume of audio output Slideshow of...

Page 14: ... Enter the configuration interface Select and configure the processing operation triggered by video detection or alarm 1 10 The Real time Browser There are date channel name record icon and alarm status icon in each real time monitoring screen Switch screens by the front panel a remote control or a mouse If screen prompts of external alarm video loss occlusion detection dynamic detection network c...

Page 15: ...colour level configuration on the channel browsing display interface for a certain time of day e g one configuration for the daytime and another configuration for the night time you can set this up via the Colour Setting menu found on the right click menu You can set two time periods for two seperate colour configurations that suit the lighting environment around where you view the footage from th...

Page 16: ...ness of the image to try to make it clearer Contrast Adjusts the black and white colours of the image the greater the ratio the brighter the image Saturation Image color purity The greater the value the more colourful the images will become NOTE Different mode different function 2 1 3 The Video Inquiry Refer to Chapter 2 3 2 1 4 Alarm output NOTE only users who have the highest priority setting on...

Page 17: ...utput 2 1 5 The Main Menu Left click in the real time monitoring screen Input a user name and a password Default users User Type Name Default Password Administrator admin 123456 User user 123456 Hidden default default NOTE security measures of the password If you input the wrong password three times the device will produce an alarm sound After incorrectly inputting the password in five times the a...

Page 18: ... HDD management and backup Output Options include PTZ alarm output serial and display Maintain Displays log information version information stream statistics online users sets the factory default automatic maintenance Shutdown Log off from the user menu turn off the machine restart the system and switch user and other operations 2 3 The Video Inquiry In the real time monitoring screen right click ...

Page 19: ... Copyright Sentient All documentation rights reserved 14 ...

Page 20: ...ayed as pink bars and when the motion detection sensor was set off displayed as yellow bars 6 The timeline of the videos Shows the status information of channels video recording within one day by using green red yellow colours to highlight timeline 7 Synchronisation Synchronises all footage within the timeline to the same time 8 Status Displays status information of the function keys which include...

Page 21: ...le Supports a variety of slow release rates The slow release button can be used as fast forward button or a reverse switch key Play pause Play pause switch when in slow play Backward Backward key Single left click backward key To play in reverse single click again to stop normal playback Then click rewind or the single frame playback function press the play button to enter the normal playback Manu...

Page 22: ...4 1 System Select System within the configuration menu Time Set the current time and to save it to memory Date Format Modify the date format Snapshot Interval The snapshot interval time DST Select the button and set the starting and ending time Time Format 24 hr or 12 hr mode Language Select a language Full HDD When HDD is full there are two options Overwrite or Stop recording ...

Page 23: ... Record within the configuration menu you will be able to setup the recording configuration for each camera channel Local channel Channel Select a channel Compression Select the type of compression to reduce HDD usage Recommended option H 264 Resolution Select the type of resolution you would like the channel to record in Please note that the minor stream has to be at a lower resolution than the m...

Page 24: ...mouse button the position of channel title will not vary in displayer or in the monitor varied position can be shown in the recorder and the WEB interface Time Display Drag the time title and save instantly After quitting by right button the position of time title will not vary in displayer or in the monitor varied position can be shown in the recorder and WEB interface Video Cover 4 zones preview...

Page 25: ...annel Select a channel It uses green yellow and red colours to show motion detection and then carries out regular records correspondingly Copy Copy the settings to other channels Click the set button to enter the following interface Time Recording time 6 periods can be set every day Normal Normal record Moving Detection Motion detection ...

Page 26: ... server and then assign a dynamic IP address The dynamic IP address will be displayed in the menu Enter a static IP address if there is no DHCP service available If you are using the advanced feature PPPOE then the IP mask gateway and DHCP are unable to be changed IP Address use or input numbers to modify IP then set subnet mask and default gateway for this IP First DNS Server DNS server IP Altern...

Page 27: ...TP server Port The default port is 123 Update cycle The interval time is between 1 to 65535 minutes IP Filter DVR authority management If you enable the white list only the filled IPs can be connected This system supports a max of 64 IPs Multicast Transfer Capability Set Enable the maximum connection amount and set network connection NUM network connection NUM transfer mode and LAN download Port S...

Page 28: ...on via a 3G card being used with a dial up network to provide remote access via a computer workstation and or smart device Push Service The DVR supports the use of a push email service to a smart phone mobile device client The interface is mainly used to open the push service so it can be enabled When the push notification has been fully setup the DVR will send push notifications via email message...

Page 29: ...sers Add group member information and set authorities Default user admin user and default The password of the first two usernames is 123456 admin has advanced authorities user only has surveillance and playback authority Hidden default operate in password less login mode which you cannot delete The DVR login name is automatic if no user logs in The user can revise limits of privilege access and th...

Page 30: ...sword can be up to 6 characters long The account with management authority can change other users passwords 2 4 6 Abnormity If there is an abnormal occurance in the operation of the DVR device then it can alert you in the form of an on screen notification email or a push notification to your smart phone or device Firstly enable No Disk Disk No Space Network Failure IP Conflict and Disk Error No Di...

Page 31: ...ows you to view the DVR s HDD status storage capacity available space and working status Format This option will allow you to format an individual HDD NOTE Hard disk format operation will result in the loss of video data Set to set HDD as read write read only or redundancy mode In read only mode video data cannot be over written ...

Page 32: ...of video that is recorded to the HDD 2 5 2 Backup Select BACKUP from the Storage menu Connect an External USB device to the spare USB port to backup footage in the Record Backup menu Detect Identifies the external USB device and displays the device s information Backup Tick the external device and click Backup to enter the backup menu ...

Page 33: ... list Tick the record you want and click Start to instigate the backup and to also display time remaining til the recorded file is fully backed up Delete delete all data upon USB backup device NOTE The Delete operation will cause loss of permanent recorded data 2 6 Output The following image shows the Output menu for peripheral device management and setup ...

Page 34: ...n set the unit s display options and preferences GUI Transparency To set the opacity of the interface infront of the video display panels There are four different transparency grades Channel Name Modify the channel name Options available to tick Time Display Channel Display and Over Info ...

Page 35: ...djust TV output area Modify the image to the right size for monitor VGATV Color Set Adjust monitor display s hue brightness contrast saturation TV Color Set Adjust the monitor or TV brightness contrast saturation Tour configuration Enable camera channel video display cycle and the intervals between rotations The time that can be set has to be within 5 120 seconds The mode includes single screen fo...

Page 36: ...k the button at the top right corner of the monitoring picture or press the Shift Key on the virtual keyboard to switch or to control the tour 2 7 Maintain The Maintain menu can be accessed via the Main Menu 2 7 1 Log The Log menu displays the login details of users on the device You can choose a start and end time date to view the login details within that time frame frame ...

Page 37: ... a particular time to filter the log list Click Delete to delete all logs 2 7 2 Version Version Displays features software version etc upgrade Connect a USB flash device which contains the an upgraded firmware version and then click Upgrade NOTE Professional assistance is recommended to ensure that the firmware on the device is correctly installed If the firmware is incorrectly installed then it m...

Page 38: ... each channel by wave form NOTE Estimated value just for reference 2 7 5 Auto Maintain Auto Maintain Set auto maintenance items 2 7 6 Online User On line Users Displays the current online user s IP 2 8 Shutdown Menu Logout Log out the current user Shutdown Shutdown the DVR Restart System Reboot the DVR ...

Page 39: ...erface to input the 3000 port number input fields are usually named TCP and found in the advanced settings of the interface Please refer to your router s manual for details on how to Port Forward STEP 6 In the address bar on your Internet Explorer Browser window type in the IP address assigned to the DVR This is the IP address you ve taken note of in Step 4 Install ActiveX Right click and choose i...

Page 40: ...ace will popup when you input your username password and click Login Click Exit to quit Login screen 3 1 2 The Interface Of Web Operations If you have successfully completed the previous steps and logged in successfully you will see the WEB user interface GUI below WEB Interface ...

Page 41: ...ration record search alarm setting exit etc 3 1 3 The Real time Monitoring Whilst in the WEB interface select the focus window within the live window The focus window has a light blue border From the left channel column select channel as shown in the following interface Channel Choices Click on 2 areas in upper right corner and you can choose to open close the channel of the main stream or seconda...

Page 42: ...t page Function Key Area zoom Video images can be enlarged Multi screen switch switch from single screen to multi screen and vice versa Local record save and record video to a local HDD while in a live view Set recording path in configuration Capture capture of the present channel set the path in other Sound on off sound Off video off the focus window video 3 1 4 Configuration Access DVR s local c...

Page 43: ...l get a list of files recorded on to the DVR Select the appropriate file and download it so it can be played Play Double click a search result to play in video window Control the playing video by the control keys at the bottom of the user interface window At this point the bottom of the video window will display the video control buttons where video playback can be controlled Download select a sea...

Page 44: ...loss motion detection disk full disk error video mask and external alarm Click Video Pop up this opens the video loss motion detection hard disk full hard disk failure video block and video encoder alarm pop up linkage Click prompt opens the prompt When an alarm occurs in real time monitoring it will make a popup alarm window appear in the menu Click Sound Pop up you can choose a pre recorded alar...

Page 45: ...t control the PTZ camera Possible reasons 1 RS 485 cable connection error A B ports are inversely connected 2 PTZ decoder protocol baud rate address are incorrect 3 Parallelly connect a 120Ω resistor to resolve signal reflex caused by too many PTZs on the line 4 The RS 485 ports in the DVR are defective Blurred screen in preview mode Possible reasons Please make sure your cameras match your video ...

Page 46: ...2 Check the DVR network configuration parameters 3 Check whether IP conflicts exist in network Download recording can not be played Possible reasons 1 Player installation error 2 The USB or HDD device has an error 3 Do not install graphic software later than DX8 1 Internet Explore Crash Close IE explore enter into the tool bar IE tool bar DO NOT CHECK ...

Page 47: ...tient 960H apps from either the Google Play or iTune stores Scan the QR codes below with you mobile smart device to be directed straight to the app download source To remotely access your DVR via a PC or computer workstation connected to the internet please scan the QR code below and register to our P2P website iTUNES APP DOWNLOAD GOOGLE PLAY APP DOWNLOAD www sentientconnect co uk ...

Page 48: ...e information about our DVRs and available cameras accessories please visit our website www maplins co uk Alternatively scan this QR code with your smart phone to be directed instantly to our website Download our mobile apps to remotely operate your DVR on the move ...

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