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4 | MOMENTUM True Wireless
Can I use the MOMENTUM True Wireless without the Smart Control
app?
Answer:
Yes, you can use the MOMENTUM True Wireless without the Smart
Control app for music listening, phone calls and voice assistant
access. The Smart Control app further enhances this experience by
adding several additional personalization options such as adjusting
the audio EQ and selecting the voice prompt language. The Smart
Control app also enables you to receive the latest firmware updates.
Are the batteries replaceable?
Answer:
The batteries of the earbuds and charging case cannot be
exchanged.
During use…
What should I check or adjust to make sure the sound is at its very
best?
Answer:
The MOMENTUM True Wireless has been created to provide excep-
tional sound performance, thanks to our 7 mm audiophile driver, the
internal audio EQ and latest high-quality Bluetooth codecs.
However, in order to experience this sound to the full, it is essential
to correctly place the earbuds in the ear-canal and to choose the
best-fitting ear adapter set. The MOMENTUM True Wireless packag-
ing includes four sizes of ear adapters (XS, S, M, L). The MOMENTUM
True Wireless quick guide explains precisely how to twist the ear-
buds into your ears to form a perfect seal within the ear-canal.
Additionally, the sound may have been adjusted using the EQ func-
tion of the Smart Control app. To see if this is the case, connect to
the Smart Control app and check the equalizer settings to ensure the
desired sound.
What settings are recommended to get the four-hour battery life
that’s specified?
Answer:
The specified battery time of four hours have been confirmed for
music listening on an average volume level while the Transparent
Hearing feature has been turned off. The battery time may differ
under different operating conditions.
Why can music be interrupted in shops with magnetic security sys-
tems at the door?
Answer:
Anti-theft systems used by shops can employ strong magnetic
fields. As a result, when passing through the entrance of a shop with
an anti-theft system, the left earbud can stop playing music as this
magnetic field very briefly interferes with the NFMI magnetic trans-
mission between the right and left earbud.