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4  |  MOMENTUM True Wireless

Can I use the MOMENTUM True Wireless without the Smart Control 
app?

Answer:

Yes, you can use the MOMENTUM True Wireless without the Smart 
Control app for music listening, phone calls and voice assistant 
access. The Smart Control app further enhances this experience by 
adding several additional personalization options such as adjusting 
the audio EQ and selecting the voice prompt language. The Smart 
Control app also enables you to receive the latest firmware updates.

Are the batteries replaceable?

Answer:

The batteries of the earbuds and charging case cannot be 
exchanged. 

During use…

What should I check or adjust to make sure the sound is at its very 
best? 

Answer:

The MOMENTUM True Wireless has been created to provide excep-
tional sound performance, thanks to our 7 mm audiophile driver, the 
internal audio EQ and latest high-quality Bluetooth codecs.

However, in order to experience this sound to the full, it is essential 
to correctly place the earbuds in the ear-canal and to choose the 
best-fitting ear adapter set. The MOMENTUM True Wireless packag-
ing includes four sizes of ear adapters (XS, S, M, L). The MOMENTUM 
True Wireless quick guide explains precisely how to twist the ear-
buds into your ears to form a perfect seal within the ear-canal.

Additionally, the sound may have been adjusted using the EQ func-
tion of the Smart Control app. To see if this is the case, connect to 
the Smart Control app and check the equalizer settings to ensure the 
desired sound.

What settings are recommended to get the four-hour battery life 
that’s specified? 

Answer:

The specified battery time of four hours have been confirmed for 
music listening on an average volume level while the Transparent 
Hearing feature has been turned off. The battery time may differ 
under different operating conditions.

Why can music be interrupted in shops with magnetic security sys-
tems at the door?

Answer: 

Anti-theft systems used by shops can employ strong magnetic 
fields. As a result, when passing through the entrance of a shop with 
an anti-theft system, the left earbud can stop playing music as this 
magnetic field very briefly interferes with the NFMI magnetic trans-
mission between the right and left earbud. 

Summary of Contents for Momentum M3IETW

Page 1: ...o Ohrh rer M3IETW M3IETW L M3IETW R M3IETW C Frequently asked questions FAQ Content Before you start During use If a problem occurs Sennheiser electronic GmbH Co KG Am Labor 1 30900 Wedemark Germany w...

Page 2: ...uld impact the earbuds battery life significantly Does the MOMENTUM True Wireless feature Bluetooth 5 0 Answer Yes the MOMENTUM True Wireless is Bluetooth 5 0 compliant and supports a range of current...

Page 3: ...tency codec Answer aptX Low Latency ensures that a Bluetooth enabled device delivers sound in sync with visual media It minimizes latency and improves the end to end speed of the audio transmission re...

Page 4: ...choose the best fitting ear adapter set The MOMENTUM True Wireless packag ing includes four sizes of ear adapters XS S M L The MOMENTUM True Wireless quick guide explains precisely how to twist the ea...

Page 5: ...to a Bluetooth source but not in use i e no music streaming phone calls nor voice assistant interac tions they will switch off automatically after 60 minutes When the earbuds are disconnected from a...

Page 6: ...gs all pairing settings Use the USB cable to connect the charging case to a power source Insert the earbuds into the charging case and within 60 seconds touch and hold the right and the left touch con...

Page 7: ...e ensuring that the full MOMENTUM True Wireless system offers the specified four hours of play time The left earbud drains more slowly and there fore provides more than four hours of battery time on a...

Page 8: ...he factory reset i e remove entries MOMENTUM TW and LE MOMENTUM TW if available in the Bluetooth settings of your smartphone and pair MOMENTUM True Wireless again Why do the charging case and earbuds...

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