FAQ GUIDE · GSP 670
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20. How loud does the headset get?
The maximum sound pressure level of the GSP 670 is 112 dB.
21. How do I install the software and check for software updates?
The Sennheiser Gaming Suite will install automatically once you plug in your dongle
into your PC (if you have Windows 10).
Otherwise, you can download it from this page:
www.sennheiser.com/gaming-downloads
The software will inform you about the new updates in the ‘Settings’ tab (it shows the
version you have and the newest version available).
22. Does the headset switch off automatically when not in use?
Yes, the headset comes with an Intelligent Battery Management that makes sure the
headset is turned off when it’s not in use to save energy, and automatically turns back
on when needed.
It goes into sleep mode in 2 cases:
►
Lack of Audio Signal
– if the audio signal is not detected, the headset will go to sleep
mode after not gaming for 10 seconds (f.e. if you stop your game).
►
Lack of Movement
– if the headset detects no movement for 60 minutes, it will go to
sleep mode (f.e. if you take a break while gaming). You need to turn on this option in
the Sennheiser Gaming Suite (optional).
The headset turns back on when it detects signal or movement.
23. How can I contact the Sennheiser service department?
Please contact our customer service here:
www.facebook.com/sennheisergaming
