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SPH10S

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However,  even  when  this  feature  is  enabled,  if  you 
terminate  intercom  conversation  manually  with  the 
Jog  Dial,  you  are  not  able  to  start  intercom  by  voice 
temporarily. In this case, you have to tap the Jog Dial 
to  restart  the  intercom.  This  is  to  prevent  repeated 
unintentional  intercom  connections  by  strong  wind 
noise.  If  you  tap  the  Jog  Dial  to  start  an  intercom 
conversation,  it  is  not  terminated  by  20  seconds  of 
silence.  After turning SPH10S off and on, you can start 
intercom by voice again. 

9.3 Enabling/Disabling Voice Prompts

You can disable voice prompts by configuration setting, 
but the following voice prompts are always on.
- Voice prompts for configuration setting menu
- Voice prompts for battery level Indicator
- Voice prompts for factory reset

Voice Prompt

“Voice prompt”

Factory Default

Enable

Enable

Tap the Phone Button

Disable

Tap the Jog Dial

Voice Prompt

“PLC setting”

Factory Default

Enable

Enable

Tap the Phone Button

Disable

Tap the Jog Dial

Voice Prompt

“Delete all pairings”

Factory Default

N/A

Execute

Tap the Phone Button

9.4 Enabling/Disabling PLC (Packet Loss  

Consealment)

The  PLC  (Packet  Loss  Concealment)  algorithm  is 
enabled from the factory. It improves the audio quality 
of  the  intercom  and  mobile  phone  handsfree  in  the 
presence  of  data  packet  errors  within  the  Bluetooth 
link. It is recommend that this setting is always enabled. 
However, if you feel that the audio from the intercom or 
mobile phone is distorted in certain circumstances, you 
may able to disable this setting and check it. 

9.5 Delete All Bluetooth Pairing Information

To delete all Bluetooth pairing information of the SPH10S, 
rotate the Jog Dial until you hear a voice prompt, 

“Delete 

all  pairings”

,  and  tap  the  Phone  Button  to  confirm. 

Summary of Contents for SPH10S

Page 1: ...User s Guide www senabluetooth com ...

Page 2: ...10 SM10 are trademarks of Sena Technologies Inc or its subsidiaries These trademarks may not be used without the express permission of Sena The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Sena is under license iPhone iPod touch are registered trademarks of Apple Inc Zumo is a trademark of Garmin Ltd or its subsidiaries TomTom is the trademark or re...

Page 3: ... Battery Level 5 VOLUME ADJUSTMENT 6 PAIRING THE SPH10S WITH BLUETOOTH DEVICES 6 1 Mobile Phone Pairing 6 2 Bluetooth Stereo Device Pairing 7 PAIRING WITH SELECTIVE PROFILE A2DP STEREO OR HANDSFREE 7 1 A2DP Stereo Music Only 7 2 HFP for Phone Call Only 8 INTERCOM PAIRING 8 1 Pairing with Other SPH10S Headsets for Intercom Conversation 8 2 Pairing with Other Sena Headset Models for Intercom Convers...

Page 4: ...mpatibility with this headset Please read this user s guide carefully before using the headset Also check www senabluetooth com support for the latest version of the user s guide and additional information related to Sena Bluetooth products The SPH10S features Bluetooth handsfree for Bluetooth mobile phones Bluetooth stereo headset for Bluetooth audio devices such as MP3 players Bluetooth intercom...

Page 5: ...stereo device Track forward and track back by rotating while pressing the button Enter into intercom pairing mode Enter into voice configuration setting Navigate through configuration menu Phone Button Answer and end a mobile phone call Redial last number Call transfer between mobile phone and headset Enter into mobile phone pairing mode Enter into Bluetooth stereo device paring mode Enter into fa...

Page 6: ...ere the ear flaps are removed in the helmet 2 Please make sure that one of headset ear flaps with the microphone is located to the left side of your helmet 3 Put the wire connected with ear flaps into the rear part of you helmet USB Power and Data Cable Stereo Audio Cable 3 INSTALLING THE SPH10S ON YOUR HELMET ...

Page 7: ...mpt indicating the battery level However if you release the buttons as soon as the headset turns on you will not hear the voice prompt of battery level indication To power on and off the headset you don t need to press and hold any button for several seconds Just short press the Jog Dial and the Phone Button simultaneously and you will get quick on and off convenience 4 1 Powering On Press the Jog...

Page 8: ...aired with Bluetooth mobile phones Bluetooth stereo devices such as MP3 and with other Sena Bluetooth headsets This pairing operation is only required once for each Bluetooth device The headset will remain paired with the devices and automatically connects to the paired devices again when they are within range You will hear a high tone single beep and a voice prompt when the headset connects to th...

Page 9: ...e mobile phone such as smartphones you don t need to pair the SPH10S with it separately When the SPH10S is paired with the mobile phone it is also paired as a stereo music device 2 If you have a stand alone Bluetooth stereo device follow the paring procedure separately The procedure is the same as the procedure in 6 1 Mobile Phone Pairing Note 1 If Bluetooth connection between the headset and a mo...

Page 10: ...press the Phone Button for 5 seconds until the LED flashes red and blue alternately and you hear multiple beeps 7 PAIRING WITH SELECTIVE PROFILE A2DP STEREO OR HANDSFREE 2 Within 2 seconds tap the Jog Dial again then the LED turns to red flashing and the beeps turn to double mid tone beeps You will hear a voice prompt saying Media selective pairing 3 Search for Bluetooth devices on your smartphone...

Page 11: ...ercom pairing 3 Simply tap the Jog Dial of any one of the two headsets A or B It doesn t matter that you choose A or B and wait until the LEDs of both headsets turn to blue and intercom connection is automatically established The two SPH10S headsets A and B are paired with each other for intercom conversation If the pairing process is not completed within one minute the SPH10S will return to stand...

Page 12: ...ence intercom with the SPH10S or the SPH10 The SMH5 has a limited capability of having two way intercom with each other or with other Sena headsets such as the SPH10S and the SPH10 You can set the configuration of the SPH10S by the voice menu instruction as below 1 To enter into voice configuration menu press and hold the Jog Dial for 12 seconds until the LED shows solid blue and you hear high ton...

Page 13: ...ed from the factory but you can disable this If this mode is disabled you have to tap the Jog Dial or the Phone Button to answer an incoming call 9 2 Enabling Disabling Voice Activated Intercom If this feature is enabled you can initiate an intercom conversation with the last connected intercom friend by speaking any word loudly enough The most effortless way to trigger intercom VOX is to blow int...

Page 14: ...t Voice Prompt Voice prompt Factory Default Enable Enable Tap the Phone Button Disable Tap the Jog Dial Voice Prompt PLC setting Factory Default Enable Enable Tap the Phone Button Disable Tap the Jog Dial Voice Prompt Delete all pairings Factory Default N A Execute Tap the Phone Button 9 4 Enabling Disabling PLC Packet Loss Consealment The PLC Packet Loss Concealment algorithm is enabled from the ...

Page 15: ...oice Configuration Menu To exit voice configuration menu and get back to stand by mode rotate the Jog Dial until you hear a voice prompt Exit configuration and tap the Phone Button to confirm Taping the Jog Dial is not available for this setting The SPH10S operates in the following order of priority highest Mobile phone Intercom Stereo music by audio cable lowest Bluetooth stereo music A lower pri...

Page 16: ...Wireless Stereo The Bluetooth audio device must be paired with the SPH10S by following the Bluetooth Stereo Device Pairing procedures described in the 6 2 chapter MP3 Jack The SPH10S supports the Audio Video Remote Control Profile AVRCP so if your Bluetooth audio device also supports the AVRCP you can use the SPH10S to remotely control music playback You not only can adjust the volume but also use...

Page 17: ...ap the Phone Button or press the Jog Dial for 2 seconds until you hear a beep or wait for the called person to end the call 4 To reject a call press the Jog Dial for 2 seconds until you hear a beep while the phone is ringing 5 To transfer a call between the mobile phone and the headset during the phone conversation press the Phone Button for 2 seconds until you hear a beep 6 There are several ways...

Page 18: ...for 2 Transfer Press Phone Button for 2 Call Use phone keypad Redial Double tap Phone Button Voice Com mand Tap Phone Button Mobile Phone Call Button Operations 13 1 Start and End Two way Intercom 1 You can start an intercom conversation with one of any intercom friends by tapping the Jog Dial single tapping to intercom with the first intercom friend double tapping with the second intercom friend ...

Page 19: ...op the intercom conversation tap the Jog Dial or the Phone Button When you hang up the phone call the intercom will automatically be recovered b To reject the phone call and stay on the intercom conversation press the Jog Dial for 2 seconds until you hear a beep Unlike other Bluetooth headsets this prevents a user from being dropped out of an intercom conversation by an incoming mobile call 2 When...

Page 20: ...rcom if you have an incoming mobile phone call terminate the conference intercom to automatically reconnect the mobile phone and receive the call 1 You A need to be paired with two other friends B C for three way conference intercom 14 THREE WAYCONFERENCEINTERCOM A B First Friend Second Friend C P a i r i n g P a i r i n g 2 Start an intercom conversation with one of the two friends in your interc...

Page 21: ...conference intercom or just disconnect an intercom connection with one of your active intercom friends 1 Press the Jog Dial for 1 second until you hear a beep to terminate three way conference intercom completely It terminates both intercom connections with B and C 2 Tap or double tap the Jog Dial to disconnect intercom connection with one of the two intercom friends accordingly For example by sin...

Page 22: ...t out of the four way conference First Friend B Second Friend C You A New Participant D Intercom Friend of C intercom or just disconnect a single intercom connection 1 Press the Jog Dial for 1 second until you hear a beep to terminate four way conference intercom It terminates the intercom connections between you A and your intercom friends B and C 2 Tap or double tap the Jog Dial to disconnect th...

Page 23: ...phone call first Press Jog Dial for 2 or Tap Phone Button or Wait for the called person to end the call 16 THREE WAY CONFERENCE PHONE CALL WITH INTERCOM PARTICIPANT Start End Three way Conference Phone Call When you try to start an intercom conversation with an intercom friend who is already having a conference intercom with other riders or a mobile phone call you will hear a low tone double beep ...

Page 24: ... and switched off automatically You will hear a voice prompt saying Headset reset good bye 3 If you don t press the Jog Dial within 5 seconds the reset attempt is canceled and the headset returns to stand by mode You will hear a voice prompt saying Canceled When the SPH10S is not working properly or is in a faulty status for any reason you may reset the system by pushing the pin hole reset button ...

Page 25: ... left to take the module apart from the ear flap 3 Take out the module from the front of the ear flap to see the reset pin hole on the opposite side of the module 4 Insert a paper clip into the reset pin hole and press the reset button for 1 second with light pressure at which time the SPH10S will be switched off Turn the SPH10S back on By powering back on this will restore your current settings D...

Page 26: ...ile Call Music Pairing 6 1 Pairing 8 1 Intercom Conversation Feature phone for mobile phone call iPod Touch for stereo music streaming Two other SPH10Ss for three way conference intercom SPH10S Feature Phone iPod Touch Mobile Call Intercom Conversation Pairing 6 1 Pairing 8 1 Pairing 6 2 Pairing 8 1 Music Intercom Conversation SPH10S SPH10S Case 2 ...

Page 27: ...ates only and depend on the devices used together features used battery age and condition temperatures to which battery is exposed and many other factors BATTERY INFORMATION The SPH10S should be treated with care and the following suggestions will help you protect your warranty coverage 1 Do not use or store the device in dusty dirty areas Its moving parts and electronic components can be damaged ...

Page 28: ...ucts batteries and accumulators must be taken to separate collection at the end of their working life This requirement applies to the European Union and other locations where separate collection systems are available To prevent possible harm to the environment or human health from uncontrolled waste disposal please do not dispose of these products as unsorted municipal waste but hand it in at an o...

Page 29: ...ce to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures CERTIFICATION AND SAFETY APPROVALS Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from tha...

Page 30: ...in Iceland Norway and Switzerland Industry Canada Statement This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 This device may not cause interference 2 This device must accept any interference including interference that may cause undesired operation of the device Bluetooth License The Bluetooth word mark and logos are own...

Page 31: ...announcements or similar notes that refer to using WAIVER AND GENERAL RELEASE the Device while riding a Vehicle are solely intended to address its technical capabilities and should not be misconstrued as if encouraging users to operate the Device while actively involved in traffic By way of purchasing this Device and not returning it for a full refund see below you are irrevocably releasing indemn...

Page 32: ... of the risks associated with the use of the Device You further confirm that you will not consume any alcohol that may affect your alertness or any mind altering substance and will not carry use or consume these substances before or during the use of the Device 4 You fully acknowledge our warnings and understand that a risks and dangers exist in using the Device while in traffic including but not ...

Page 33: ...r complementary equipment or software not furnished by Sena Limited warranty service may be obtained by delivering the Product to Sena or to the international distributor it was purchased through and providing proof of purchase or receipt date Customer agrees to insure the Product or assume the risk of loss or damage in transit to prepay shipping charges to Sena and to use the original shipping co...

Page 34: ...HIN THE PERIOD PROVIDED YOU ARE EXPLICITLY IN AGREEMENT WITH THE ABOVE AND RENOUNCE ALL RIGHTS TO FUTURE CLAIMS AND DEMANDS AGAINST SENA AS DEFINED ABOVE Sena informs that using this device in public traffic may not be authorized by the law Please check your local law and use this device only out of public traffic such as private properties or closed circuits If the simultaneous use of both ear sp...

Page 35: ...www senabluetooth com 2 0 0 User s Guide for Firmware v4 1 ...

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