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Selectronic Select.live Quick Installation Manual Download Page 7

 

IN0054

 Revision 

10

 (005305)

–

 7 of 7 

POWER       PERFORMANCE      PASSION 

Select.live 

Quick Installation Guide 

 

Troubleshooting 

Setup problem 

1.

 

I could not find the 

“

selectronic

”

 Wi-Fi SSID? 

Cause 

-

 

Your Select.live is not powered ON 

-

 

Wi-Fi of your Select.live is connected to a network 

Solution 

-

 

Make sure your SP PRO is turned ON  

-

 

Check the power connection to the Select.live and check if any text is displayed on the screen 
to indicate the device is ON. 

-

 

Factory reset your Select.live to reset the Wi-Fi connection and use the Setup Wizard to connect 
to the Internet. 
 

2.

 

How do I factory reset the Select.live? 

-

 

Press and hold the Select.live

’s 

Reset button for 10 seconds. The device will start up again after 

about a minute. You will need to remove the unit from the wall to access the Reset button. 
 

3.

 

My Select.live could not auto-detect SP PRO 

Cause 

-

 

The connection between the SP PRO and the Select.live is not correct. 

-

 

Your SP PRO login password is different to the 

default password “Selectronic SP PRO”

 

Solution 

-

 

Check your connection between SP PRO and Select.live as per the instructions. 

-

 

Enter the SP PRO login password during the Setup Wizard and click AutoDetect to check. 
 

4.

 

The Select.live portal could not connect to my Select.live 

Cause 

-

 

Your Select.live is not setup 

-

 

Your Select.live is not connected to any network. Select.live 

shows “Cloud:No LAN” and “

IP: 

Unknown”

 

-

 

Your Select.live is connected to a network but does not have an Internet connection. Select.live 

shows “Cloud:ERROR” and “IP:” as X.X.X.X format.

 

Solution 

-

 

Run the Setup Wizard from the Select.live web interface  

-

 

Check your Select.live 

display screen. If “Cloud: OK” is displayed on the device’s screen then 

the Internet is connected to the device. Otherwise run the Setup Wizard from Select.live web 
interface to re-establish the Internet connection. 
 

5.

 

I could not find Device ID and Serial number. 

After completing the Setup Wizard, wait approx. 30 seconds. Device ID and Serial number will be 

shown on the Select.live display. Alternately, the Device ID and Serial number are also shown on the 

home page of Select.live web interface. 

 

Summary of Contents for Select.live

Page 1: ...ive Adaptor Kit Order code 005290 This product is suitable for single phase or Advanced Multiphase three phase and split phase systems For more detailed information see OI0009_xx Select live User Manual found at www selectronic com au CONTENTS OF PACKING Select live Order code 005283 A B C D E F Position Quantity Description A 1 Select live B 1 Wall Mount Plate C 1 Communication Cable D 4 Wall Mou...

Page 2: ... b The mounting location must have access to your Wi Fi network if you are using a wireless connection for Internet access 2 Connect your Select live to the SP PRO series II inverter using the supplied communication cable as shown above to power the device and communicate with SP PRO For SP PRO Series I inverter you must purchase the Select live Adaptor kit for SP PRO Series I Order code 005290 Th...

Page 3: ...e open a web browser and enter http 192 168 1 1 The web link will then direct you to the Select live setup web interface 4 Click on the Setup Wizard button to auto detect the SP PRO Select your preference of Wi Fi or Ethernet connection If Wi Fi is selected then provide your Wi Fi SSID and password to connect the Internet If Ethernet is selected choose DHCP Enabled ON or OFF For DHCP Enabled OFF y...

Page 4: ...Setup Wizard is completed 6 Note down the Device ID and Serial This will be used for Select live Portal registration Select live Portal Registration 1 Browse to the Select live Portal http select live and click on Not registered yet Complete the form to register your account A verification email will be sent to you Follow the instructions to activate the account 2 Log in to your account and regist...

Page 5: ... allow your installer to also have access to your system then you must grant your installer access By default your installer will not have access to your system 1 Select the system that you wish to grant installer access 2 Go to the Settings menu and under SYSTEM SETTINGS check the box Allow installer access Once the installer has added access to their login their name will appear beside this sett...

Page 6: ...ireless 802 11b g n Wi Fi 2 4GHz Wireless range 100m max line of sight Several factors could reduce this range Wired connectivity Serial RS232 10 100 Ethernet Wired connection length Up to 5m for Serial RS232 Outbound ports If you are behind a corporate firwewall check with your administrator that these outbound ports are open Service Protocol Port HTTPS TCP 443 Secure Tunnel VPN UDP 11789 Network...

Page 7: ...fferent to the default password Selectronic SP PRO Solution Check your connection between SP PRO and Select live as per the instructions Enter the SP PRO login password during the Setup Wizard and click AutoDetect to check 4 The Select live portal could not connect to my Select live Cause Your Select live is not setup Your Select live is not connected to any network Select live shows Cloud No LAN ...

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