Driver
Q: Do you support Windows XP 64 and Windows Vista?
A:
Our 6.4 software is now compatible with Windows Vista 32 and 64 bit and also Windows XP
64 operating systems.
Q: What are my system requirements for Windows?
A:
This product will work with an IBM or compatible using 233 MHz or higher Pentium compatible
CPU.
Minimum 64 MB RAM, 128MB recommended with 16 MB hard drive space
available
RS323C serial port or USB port needed
Q: Where can I download software/drivers for my SLP?
A:
Visit us at
http://www.siibusinessproducts.com/support/slpsoft.html
for all the recent software
downloads available.
Q: I am still using Windows ME and need drivers for my SLP440. Do you have it?
A:
We have Drivers for the 300dpi printer available for Windows 3.1, 95, 98, and ME. Please visit
us at
http://www.siibusinessproducts.com/support/index.html
for all the recent software
downloads available.
Q: Does your software and drivers support the Intel Core Processor?
A:
Yes, our software and drivers were engineered and tested for Universal compatibility, meaning
our software runs natively on Intel and PowerPC-based Macintosh computers.
Q: I receive a warning stating that the Driver is not digitally signed. Is this okay to continue
installation?
A:
Our newest Driver is digitally signed by Microsoft and is available on the website and yes,
continuing the installation will not have any impact on the operation of your SLP printer. The
message is just to indicate that the driver is not currently certified by Microsoft.
Q: How can I tell if a driver is indeed signed?
A:
Open Printers and Faxes (or printers on 2K).
Right click and select Properties on the SLP printer.
Select the "Advanced" tab and click "New Driver"
In the wizard, click "Next"
On the ensuing page, scroll in the "manufacturer" box to the "SII" entry At that point, the list of
printers on the left will have green checkmarks (in XP), and there should also be some
text below the boxes indicating the driver is signed.
Cancel out of the wizard since you don't actually want to update anything.
Q: How can I tell the version of an installed driver
?
A:
Open Printers and Faxes (or printers on 2K).
Go to File --> Server Properties.
Select the "Drivers" tab.
Find the entry for the SLP printer and select it.
Double-Click "Properties"
In the window that is opened, scroll to "slp.dll" and click "Properties"
In that window, click the version tab. This will show you the version of the driver. For
instance 6.4.0.351.
Q: Plug and Play isn't finding my printer. What's up?
A:
This is something for an administrator. Do the following steps:
1. Unplug the printer.
2. Right click on "My Computer".
Summary of Contents for SLP 420
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