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Seiko SII RP-F10 SERIES User Manual Download Page 24

21 

9. PREVENTION AND TREATMENT OF PAPER JAM 

DO NOT touch the thermal paper while the paper is being ejected or before it is cut. Covering the paper 

outlet or pulling out the thermal paper when ejecting may cause a paper jam, cut failure, or line feed 

failure. NEVER open the paper cover during paper cutting. 

 

 

DO NOT touch the thermal paper during operating. 

 

 

■

 

Removing Paper Jam 

When a paper jam occurs, remove the thermal paper according to the following procedure. 

  Turn off the printer. 

(1)

  Operate the release lever to open the paper cover, and remove the paper jam. 

(2)

NOTE 

◆

 

Do not damage the printer when removing the thermal paper.   
Especially, do not touch the thermal head because it is easy to break. 

 

 

  Load the thermal paper straight and then close the paper cover gently. 

(3)

  Turn on the printer. 

(4)

  When the printer is recovered normally, the LED turns blue. 

(5)

NOTE 

◆

 

DO NOT touch the thermal head immediately after printing because it may get hot. 

 

 

 

Summary of Contents for SII RP-F10 SERIES

Page 1: ...USER S GUIDE Thermal Printer RP F10 SERIES Read this USER S GUIDE carefully before using the printer Keep this USER S GUIDE in a place where it can be accessed quickly ...

Page 2: ...d in other countries All other trademarks are the properties of their respective companies Applied to only Bluetooth model contains FCC ID SQK MBH7BTZXXC2 contains IC 337L MBH7BTZXXC2 Applicable EC Directive and Standards Product Thermal Printer RP F10 Bluetooth Model with AC adapter PW G2421 W1 Directive Title 2014 53 EU Radio Equipment Directive 2011 65 EU Commission Delegated Directive EU 2015 ...

Page 3: ...commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The ...

Page 4: ... following sections 1 INTRODUCTION 1 2 SAFETY PRECAUTIONS 2 3 OPERATING PRECAUTIONS 5 4 PREPARATION 8 5 IDENTIFYING MODEL TYPE 10 6 EACH PART OF PRINTER 11 7 POWER CONNECTION 15 8 LOADING THERMAL PAPER 16 9 PREVENTION AND TREATMENT OF PAPER JAM 21 10 TEST PRINT 23 11 FUNCTION SETTINGS 26 12 CONNECTING TO HOST DEVICE 28 13 CONNECTING TO PERIPHERAL DEVICE 31 14 SETTINGS WHEN USING 58mm PAPER WIDTH 3...

Page 5: ... or death CAUTION Failure to follow the instructions marked with this symbol could result in minor personal injury or property damage About symbols The symbol indicates information which you should pay attention to including danger and warnings The symbol indicates information about prohibited procedures indicates Disassembly is prohibited The symbol indicates information about obligated or instru...

Page 6: ... Keep the terminals of the products power connector AC plug and DC plug away from dust and metal objects Make sure the AC plug and DC plug are securely plugged in when using the products DO NOT damage the AC cable AC plug and DC plug DO NOT bend pull twist the cable forcibly or place heavy stuff on it Be sure to observe the following instructions Failure to follow the instructions may lead fire el...

Page 7: ...g the AC plug from the outlet when not in use for a long time or before maintenance DO NOT use or store the products in the following locations Locations exposed to direct sunlight or high temperature Locations exposed to high humidity a lot of dust and liquid Locations subject to strong vibration or unstable locations DO NOT cover the products with a cloth when in use NEVER touch the thermal head...

Page 8: ...hand with the thermal paper loaded DO NOT open the paper cover during printing or cutting DO NOT connect or disconnect the interface cable during printing or communication DO NOT touch the plug of the interface cable during printing When handling the printer be aware of static electricity When the static electricity is discharged this could cause a USB communication failure When this problem occur...

Page 9: ...eign objects such as clips pins and screws in the internal parts or slot of the products DO NOT drop any liquid or spray a solvent to the products NEVER use sharp object such as pen tip to push the switch on the operation panel Make sure not to injure your body or other objects by the plate edge As the plated sheet steel is used in the printer the edge face might rust When moving the printer from ...

Page 10: ...th hard objects DO NOT leave the thermal paper near organic solvents DO NOT allow PVC film erasers or adhesive tape to touch the thermal paper for long periods DO NOT stack the thermal paper with diazo copies immediately after copying DO NOT use chemical glue DO NOT use labeling paper 2 ply thermal paper and perforated thermal paper Precautions on Discarding When discarding used products discard t...

Page 11: ...the printer and its accessories are contained Keep the package and packing materials for future transportation or long term storage Safety Precautions Partition Plate L Quick Start Guide Partition Plate R Printer Sample Thermal Paper ...

Page 12: ... below See 18 SPECIFICATIONS and 19 ACCESSORIES AND CONSUMABLE PARTS and be sure to purchase our specified products listed on these references AC Cable Above figure shows CB JP07 20A AC Adapter USB Cable Powered USB Cable Wall Mounting Kit ...

Page 13: ...hernet USB host 4 Bluetooth USB host When the printer is incorporated into your equipment and then supplied electric power from the equipment follow the rated value of input voltage for RP F10 described in the printer specifications of 18 SPECIFICATIONS When using a power supply other than the specified AC adapter use a power supply at your own risk under the safety standard and EMC regulations ...

Page 14: ...11 6 EACH PART OF PRINTER RP F10 series 15 14 12 13 USB USB host model 13 Ethernet USB host model 17 13 Bluetooth USB host model 2 1 3 4 5 6 7 8 9 10 11 16 18 ...

Page 15: ... NEVER touch the thermal head with hands immediately after printing because it may get hot 9 Paper sensor The sensor detects thermal paper presence 10 Platen The platen brings the thermal paper into contact with the thermal head The platen rotates to feed the paper 11 Cutter The cutter cuts the thermal paper automatically after printing DO NOT touch the exposed blade while the paper cover is open ...

Page 16: ...ow Blink 1 Cover open error Lime yellow On Hardware error Red On Head temperature error Purple On Voltage error Purple Blink 1 Cutter error Purple Blink 2 Pairing mode Blue Blink 2 Rewriting firmware White On 1 The color tone may vary depending on the individual difference of the products and the viewing angle 2 The value at the shipping LED Blink Pattern Status Pattern Blink 1 Blink 2 Blink 3 0 8...

Page 17: ...re due to paper jam at cutting Open the paper cover to remove the error cause and close the paper cover the printer automatically recovers If the paper cover is not open or the printer does not automatically recover see Cutter Error Treatment in the USER S GUIDE 4 Voltage error The power voltage is out of the allowable range The printer automatically recovers when the voltage is returned to the al...

Page 18: ...er 2 Pull How to unlock the DC plug Plug the AC plug of the AC cable to an outlet 3 NOTE Plug the DC plug into the power connector of the printer in the correct orientation When plug the DC plug forcibly in wrong orientation it may cause damage Unplug the AC plug of the AC cable from the outlet when inserting or pulling out the DC plug The printer power connector has the locking system Pull the DC...

Page 19: ...d outwards The function settings of the printer differ depending on the thermal paper See 11 FUNCTION SETTINGS for details How to Load Thermal Paper Operate the release lever in the direction of the arrow shown in Figure 8 1 and Figure 8 2 to open 1 the paper cover Top eject Front eject Figure 8 1 Release Lever Top Eject Figure 8 2 Release Lever Front Eject ...

Page 20: ... At the time load the thermal paper direction as 3 shown in Figure 8 3 and Figure 8 4 Top eject Front eject Printing surface Printing surface Figure 8 3 Thermal Paper Setting Direction Top Eject Figure 8 4 Thermal Paper Setting Direction Front Eject NOTE DO NOT touch the cutter blade directly ...

Page 21: ...paper straight Make sure that the thermal paper does not slant 4 Top eject Front eject Correct Correct Incorrect Incorrect Figure 8 5 Thermal Paper Setting State Top Eject Figure 8 6 Thermal Paper Setting State Front Eject ...

Page 22: ... to operate the release lever to the end If not the paper cover may not open DO NOT cover the paper outlet or hold down the thermal paper ejected Doing so may cause a paper jam DO NOT touch the gear of the platen and or the gear of the printer Doing so may cause loss of printing quality or damage HINT Leaving the printer with the thermal paper for a long time may cause a paper feeding problem beca...

Page 23: ...hose end is glued taped or folded Use the thermal paper whose core inside diameter is 12 mm or more and whose outside diameter is 18 mm or more CORRECT INCORRECT CORRECT NOTE DO NOT use deformed thermal paper Doing so may cause the printer damaged CORRECT INCORRECT NOTE In the case of using loosened thermal paper roll rewind the roll before using it ...

Page 24: ...per Jam When a paper jam occurs remove the thermal paper according to the following procedure Turn off the printer 1 Operate the release lever to open the paper cover and remove the paper jam 2 NOTE Do not damage the printer when removing the thermal paper Especially do not touch the thermal head because it is easy to break Load the thermal paper straight and then close the paper cover gently 3 Tu...

Page 25: ... blade 2 returns to the home position And then the paper cover can be open When a paper jam occurs remove it Set the thermal paper straight and then close the paper cover gently 3 Turn on the printer 4 When the printer is recovered normally the LED turns blue 5 NOTE DO NOT use such as ballpoint pens drivers and cutter knives to remove a paper jam Be careful not to damage the printer Especially do ...

Page 26: ...instructed in 8 LOADING THERMAL PAPER 1 Ensure that no error occurs and then turn off the printer Hold the FEED Switch down and press the POWER Switch then release the POWER Switch first 2 Release the FEED Switch when the test print has been started The printer cuts the paper and returns to the print ready status when the test print has completed 3 Figure 10 1 Test Print Sample USB USB Host Model ...

Page 27: ... Address MAC Address IP Address IP Address Subnet Mask Subnet Mask GateWay Address Gateway Address DHCP Client Selected DHCP Client Mode Physical Layer Selected Communication Speed and Communication Mode Figure 10 2 Test Print Sample Ethernet USB Host Model ...

Page 28: ...ion Selected iOS Auto Connection Security Mode Selected Security Mode Inquiry Response Selected Inquiry Response AssocModel Selected Associetion Model Printer Name Bluetooth Device Name Address Bluetooth Address Figure 10 3 Test Print Sample Bluetooth USB Host Model ...

Page 29: ...R Switch first 2 Keep pressing the FEED Switch until the test print is completed A message of mode selection is printed as shown in Figure 11 1 when the test print has completed 3 To enter the Setting Mode press the FEED Switch Figure 11 1 Mode Selection Message A message for selecting MS to be set is printed as shown in Figure 11 2 when the printer enters the 4 Setting Mode Press the FEED Switch ...

Page 30: ...lue is printed as a sample shown in Figure 11 5 7 Figure 11 5 Setting Value Confirmation Message Example Selected Green Press the FEED Switch to save the setting value to the memory Figure 11 2 is printed Press the POWER Switch to discard the selected item A message of the function selection is printed as a sample shown in Figure 11 3 If select 0 Return to MS Selection there function selection is ...

Page 31: ...eparately for communication with the USB interface or Ethernet interface See 18 SPECIFICATIONS for details of interface specifications The communication speed may be decreased depending on processing by software or print contents USB Interface Ethernet Interface Ensure that the printer is off 1 Connect the interface cable to use to the interface connector on the back side of the printer When 2 con...

Page 32: ...ush the plug to the end NEVER connect a USB cable or Ethernet cable to the drawer kick connector NEVER connect plugs of other interface cables including drawer kick cable or phone line to the interface connector When connecting an outdoor aerial wired LAN cable be sure to use it through another anti serge device Otherwise the device may be damaged by induced lightning ...

Page 33: ...ing influence due to radio interference from the respective manufacturers or dealers When using the printer in medical institutions follow their guidelines DO NOT use the printer in areas or zones where its use is prohibited HINT The distance of communication is approximately 10 m However the distance may differ depending on the radio interference and environment For Android terminal pairing is po...

Page 34: ...drawer kick connector on the back side of the printer 2 Turn on the printer 3 Figure 13 1 Printer and Drawer Kick Cable Connection NOTE When connecting or disconnecting the drawer kick cable hold the plug Never pull the cable NEVER connect the drawer kick cable to other interface connector including USB interface or Ethernet interface NEVER connect plugs including other interface cables or phone l...

Page 35: ... the modular cable to the drawer kick connector on the back side of the 3 printer Peel off the one release paper of the double sided tape and paste it on the bottom of the external 4 buzzer Figure 13 3 Pasting Double sided Tape to External Buzzer Peel off the other release paper of the double sided tape pasted on the buzzer and paste the 5 external buzzer to the installing position of the printer ...

Page 36: ...ing Position Example Top Eject Figure 13 5 External Buzzer Installing Position Example Front Eject NOTE Before pasting the double sided tape wipe with like a dirt free cloth so that there is no dirt or foreign matter on the pasting position ...

Page 37: ... Connect the plug of USB host interface cable to the USB host connector on the back side of the 2 printer Turn on the printer 3 Figure 13 6 Printer and USB Cable USB Host Connection NOTE DO NOT connect except our specified peripheral device to the USB host connector ...

Page 38: ...holder with slanting position as 3 shown in Figure 14 1 Partition plate L Partition plate R Tension roller Figure 14 1 Partition Plate Installation 1 Rotate the partition plate L and partition plate R within the paper holder in the direction of the arrow 4 shown in Figure 14 2 to make the side surface of the paper holder and the partition plate in parallel Figure 14 2 Partition Plate Installation ...

Page 39: ...re 14 3 Partition Plate Installation 3 Push the partition plate L and partition plate R to the direction of the arrow shown in Figure 14 4 6 with placing them along the side surface of the paper holder and then put the projection which is located at the bottom of the partition plate in the hole of the paper holder Figure 14 4 Partition Plate Installation 4 ...

Page 40: ...S SETTINGS LIST and set MS4 4 Paper Width 8 Selection to 58 mm NOTE Set the paper width before using the printer for the first time DO NOT change the paper width after starting to use the printer Doing so may damage the printer DO NOT push or pull the tension roller strongly When the 58 mm width thermal paper is used rubber crumbs of the platen may be generated because the platen contacts with the...

Page 41: ...eparation 1 Make sure that the product and its accessories are contained Printer Bracket Wall Hanging Bracket Printer Attachment Screw 4 Pieces Tapping Screw 3 6 Wall Hanging Bracket Attachment Screw 6 pieces Wood Screw 3 8 18 Figure 15 1 Wall Mounting Kit WLK B01 1 ...

Page 42: ...inter bracket with 4 printer attachment screws as shown in Figure 15 2 The tightening torque should be 39 2 cN m 4 kgf cm Figure 15 2 Installation of Printer Bracket NOTE Before installing ensure that the printer is off Remove all cables from the printer ...

Page 43: ...NOTE The accompanying wall hanging bracket attachment screws are for installing to wood materials DO NOT use them for other materials Installation of the Printer 4 Slide the printer into the wall hanging bracket from the top to the bottom to insert the printer bracket into the wall hanging bracket as shown in Figure 15 3 Figure 15 3 Installation of Printer NOTE Check the place and the material str...

Page 44: ...t with a cotton swab moistened with a 4 small amount of ethyl alcohol Wait until any ethyl alcohol remaining on the thermal head and the platen dries out completely and 5 then close the paper cover Figure 16 1 Cleaning Thermal Head Platen Rubber feet NOTE Clean the thermal head after it cools down Be sure to wipe the thermal head with a cotton swab or other soft material DO NOT touch the gear of t...

Page 45: ... the interface cable connected correctly Do the specifications of the interface cable conform to its specifications of this manual Does the used interface conform to the printer Is the Bluetooth status normal Is the communication condition between the printer and the host device correct Is the specified thermal paper being used Is the paper orientation surface back correct An error is shown See LE...

Page 46: ...cutting method Slide cutting method Printing cutting type Full cut Partial cut tab left at the center Operating temperature 5 C to 45 C 41 F to 113 F Relative humidity 3 10 RH to 90 RH Dimensions W D H 127 mm 127 mm 127 mm 4 Mass Approx 840 g excluding the thermal paper Input voltage DC24 0 V 10 Current consumption 5 Waiting Approx 20 mA avg Printing print ratio 25 Approx 4 7 A max Prinring print ...

Page 47: ...ecifications USB interface specifications Item Specification Version Ver 2 0 Printer data transmission mode Bulk transfer 12 Mbps Ethernet interface specifications Item Specification Communication standard 10Base T 100Base TX Bluetooth interface specifications Item Specification Version Ver 3 0 Transmission power class Class 2 Profile SPP iAP2 NFC tag specifications Item Specification Communicatio...

Page 48: ...er models Japan PW G2421 W1 CB JP07 20A CB JP08 20A EU except UK EFTA CB CE04 20A CB CE05 20A Turkey UK CB UK03 20A CB UK04 20A USA Canada CB US05 20A CB US06 20A Brazil 2 1 Ask your SII sales representative when you want to operate the products in countries regions other than those listed above 2 Use the AC cable of 2 0 meters long that complies with safety standards in Brazil ...

Page 49: ...an outlet differs by country Confirm it before using Specified roll paper Model Specifications TP E23C 1 Paper width 58 mm TP B10CH Paper width 80 mm Specified Thermal Paper Model Manufacturer PD160R N Oji Paper TP50KR 2Y Nippon Paper TF60KS E Nippon Paper P220VBB 1 Mitsubishi Paper Mills KT48FA Papierfabrik August Koehler Alpha400 2 1 Appvion We do not handle When using different roll paper or th...

Page 50: ...to Activation by AC Disable Enable 1 8 POWER Switch Function Selection Power SW Disable Enable General Setting 2 External Buzzer Setting When Error Occurs MS Function Value 0 1 2 1 to 2 Buzzer Count Selection Buzzer Count 00B None 01B Once 10B Thrice 11B Continue 2 3 to 4 Buzzer Pattern Selection Buzzer Pattern 00B Pattern1 01B Pattern2 10B Pattern3 11B Pattern4 2 5 Buzzer Volume Selection Buzzer ...

Page 51: ...ision and Dynamic Division Division Method 00B Fixed 2 division Dynamic division 96 dots 2div 96 dots 01B Fixed 2 division Dynamic division 144 dots 2div 144 dots 10B Fixed 2 division Dynamic division 144 dots 2div 144 dots 11B Fixed 2 division Dynamic division 288 dots 2div 288dots 4 3 Division Drive Method Selection Head Drive Fixed division Fixed Dynamic division Dynamic 4 4 Paper Width Selecti...

Page 52: ...eserved Fixed 5 6 to 7 Initialization Performance Selection After Paper Setting Paper Set Handle 00B Disable 01B Stamp cut Stamp cut 10B Initial cut Standard 11B Disable 5 8 Cutting Mode Selection After Paper Setting Cutting Method Partial cut Partial Full cut Full General Setting 6 MS Function Value 0 1 6 1 to 8 Print Density Selection Print Density 00000000B 70 00000111B 105 00000001B 75 0000100...

Page 53: ... E 00000100B P220VBB 1 00000101B Alpha400 2 1 00000110B KT48FA Other than those above Prohibition General Setting 13 MS Function Value 0 1 13 1 Kanji Code System Selection Kanji Code Shift JIS Code JIS Code 13 2 180 Reverse Function Selection Reverse Function Enable Disable 13 3 Realtime Command Selection Realtime Command Disable Enable 13 4 to 8 Reserved Fixed ...

Page 54: ... Character Code Table 00000000B USA Standard Europe Code Page 437 00000001B Katakana 00000010B Multilingual Code Page 850 00000011B Portuguese Code Page 860 00000100B Canadian French Code Page 863 00000101B Nordic Code Page 865 00001101B Turkish Code Page 857 00001110B Greek Code Page 737 00001000B Latin Code Page 1252 00001001B Russian Code Page 866 00001010B Eastern Europe Code Page 852 00001011...

Page 55: ...nt 00B None 01B Once 10B Thrice 11B Five Times 18 3 to 4 Buzzer Pattern Selection Buzzer Pattern 00B Pattern1 01B Pattern2 10B Pattern3 11B Pattern4 18 5 Buzzer Volume Selection Buzzer Volume Low Loud 18 6 to 8 Reserved Fixed Bluetooth Setting MS Function Value 0 1 39 1 iOS Auto Connection Selection Auto Connection Enable Disable 39 2 Security Mode Selection Security Mode PIN code PIN SSP 39 3 Inq...

Page 56: ... 250 Torrance CA 90501 USA Telephone 1 310 517 7778 Facsimile 1 310 517 7779 Seiko Instruments GmbH Siemensstrasse 9 D 63263 Neu lsenburg Germany Telephone 49 6102 297 0 Facsimile 49 6102 297 222 info seiko instruments de Seiko Instruments H K Ltd 4 5 F Wyler Center 2 200 Tai Lin Pai Road Kwai Chung N T Kowloon Hong Kong Telephone 852 2494 5160 Facsimile 852 2424 0901 Specifications are subject to...

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