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Chapter 1 Overview 

Features 

 

Thank you for purchasing this SEIKO Precision

 

FB-380 printer. 

Combing high speed, high quality output with advanced paper handing capabilities, this versatile, 

24-pin, flatbed printer is ideal for a wide range of multi-part and cut-sheet printing requirements. 

Reliability, flexibility and ease-of-use are key features, making the FB-380 the perfect choice for 

performing demanding applications in a variety of environments. 

 

Versatile, Reliable, Straight Paper Path 

 
The straight paper path enables paper to feed through the printer without bending, thus reducing 

the risk of paper jamming. The versatile FB-380 prints on a wide variety of paper types from 7-part 

forms to labels, envelopes and reports, as well as media up to 0.45mm thick. 

 

Easy Paper Handing   

 
The printer has several other useful features, which help eliminate paper handing problems and 

ensure quick, accurate results. 

 

Automatic paper loading/ejection with automatic skew detection 

The automatic paper load function ensures cut sheet paper fed into the printer is correctly 

positioned. The FB-380 also has an automatic skew detection function, which ejects forms which 

are not fed in straight. 

 

At the touch of a button, tractor paper loaded onto the tractor is automatically set to the printing 

position. When printing is completed, the paper feeds out to the front table for easy tear-off. 

 

Zero tear-off function 

This causes tractor paper to be automatically fed to the tear-off position at the edge of the window 

cover, for easy tear-off at the perforations after printing. This zero tear-off capability helps eliminate 

paper wastage. 

 

Paper park function   

A simple command on the control panel enables the tractor paper to be retracted (parked) outside 

of the print mechanism so that after switching the paper path select lever, cut sheet paper can be 

fed into the printer from the front.   

After the cut sheet paper has been printed, reverse the paper path lever so that the fanfold 

stationery can be advanced back into the print mechanism for the next print job. 

 

 

 

 

Summary of Contents for PRECISION FB 380

Page 1: ...SEIKO Precision FB 380 Dot Matrix Flatbed Printer USER MANUAL ...

Page 2: ...an to replace your obsolete outlet Do not defeat the safety purpose of the grounding type plug 9 Do not allow anything to rest on the power cord Do not locate this product in a location so that the power cord will be walked or driven over or on 10 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result i...

Page 3: ...talling and Replacing the Ribbon Cassette 5 Connecting the Interface Cable 7 Using the Parallel Interface and the USB Interface 7 Connecting to the Power Source 7 Connecting the Power Cord 7 Turning the Power on and off 8 Chapter 3 Loading Paper 9 Paper Thickness Adjustment 9 Loading Cut Sheets 10 Using Tractor Paper 11 Loading Tractor Paper 11 Tearing off Tractor Paper 13 ...

Page 4: ...sing the Setup Menu System 17 To enter the Setup Menu System and change the settings 18 To exit the Setup Menu System 18 Printing the Current Setting Report 18 Options of the Setup Menu System 21 Restoring Factory Printer Settings 23 Using the Self Test Functions 23 Slide Pattern Printing Test 23 Maintenance Printing Test H pattern 23 Hex Dump Mode 24 Appendix A 25 Maintenance and Fault Finding 25...

Page 5: ...ns 28 General 28 Print Head 28 Mechanism 29 Paper 29 Print mode specifications 30 Graphic Print Specifications 31 Parallel Interface 31 USB Interface 32 Command Code Summary 32 Epson Emulation 32 Select Code Pages 35 ...

Page 6: ... loading ejection with automatic skew detection The automatic paper load function ensures cut sheet paper fed into the printer is correctly positioned The FB 380 also has an automatic skew detection function which ejects forms which are not fed in straight At the touch of a button tractor paper loaded onto the tractor is automatically set to the printing position When printing is completed the pap...

Page 7: ...e the printer outputs 250 CPS at 10 CPI or 375 CPS at 15 CPI High Resolution Graphics A maximum resolution of 360 360 DPI enables the printer to produce fine sharp graphics User Friendly Control Panel Current print status and access to all printer function is available via simple commands from the control panel In addition the control panel is used to access the menu system Setup Menu System with ...

Page 8: ...debook D Ribbon cassette E Front table extension tray F Power cord NOTE Hold the bottom of printer in the box and then carefully lift it up As you unpack save all the original packing materials They are specially designed to protect the printer and will make later repacking easy if necessary Before using your new printer please remove the shipping pads from the printer Open the Window cover and re...

Page 9: ... G Ribbon cassette cartridge B Control panel H Print head C Parallel interface connector I Front table D Paper feed knob J Cut sheet guide E Gap adjust lever K USB interface connector F Sub friction roller Figure 2 3 Main parts of printer rear view A Paper select lever D Tractor B Power switch E Paper guide pulley C Power supply inlet K D E C A B ...

Page 10: ...ic dust Where it may be exposed to direct sunlight Where it may be accidentally splashed with water Installing the Front Table Extension Tray Simply attach it to the front of printer by locating the 3 support lugs in the 3 slots at the edge of the printer front feed Figure 2 4 Installing the front table extension tray Installing and Replacing the Ribbon Cassette 1 Ensure the printer is turned OFF ...

Page 11: ...n cassette Make sure that the following When you look at the print head you will find a small piece of black plastic on the thin metal sheet of the ribbon guide Make sure that the ribbon goes under the piece of plastic Position the ribbon cartridge with the tabs on its case over the slots inside the printer case With the ribbon cartridge and ribbon correctly positioned gently push the cartridge to...

Page 12: ...erface cable and the USB interface cable Connecting to the Power Source Connecting the Power Cord Plug the power cord supplied into the power inlet at the rear of the printer Check that the power switch located on the left of the printer is in the OFF position then plug the power cord into the wall outlet The parallel interface Parallel interface connector Parallel interface cable Figure 2 9 Conne...

Page 13: ...8 Turning the Power on and off To turn the printer ON press the I mark on the power switch To turn the printer OFF press the O mark on the power switch ...

Page 14: ...the paper Adjusting the gap adjust lever To obtain good quality printing and prevent problems paper jam etc adjust the Gap adjust lever as shown in the Figure 3 1 The scale number 1 shown in Figure 3 1 identifies the standard paper thickness setting This is the recommended setting for most papers Use Table 3 1 to find the recommended setting for other papers Figure 3 1 Setting the gap adjust lever...

Page 15: ... of the window cover as shown in Figure 3 3 Figure 3 3 Adjusting the paper guide 4 Set the gap adjust lever for example to the position 1 for thin paper and then insert the paper as shown in Figure 3 4 The paper is fed automatically into the printer and stops at the print start position You can set the printer to detect skew so if the paper skews during loading the printer detects it and automatic...

Page 16: ...tor and move the tractor to the left edge of the paper path Fasten the lock lever to lock the tractor in position 4 Open the tractor paper guide and place the paper on the sprocket pins as shown in Figure 3 7 then close the paper guide If you are using preprinted paper or labels install them with the printed or labeled side facing upwards NOTE The printer s skew detection level can be set within t...

Page 17: ...Figure 3 8 Setting paper on the sprocket pins 6 Slide the right tractor to left to take up any slack in the paper and then fasten the lock lever to fix the tractor in position Figure 3 9 Adjusting the tractor position NOTE When paper is loaded into the tractor please set the top of paper to the edge of the tractor paper guide as shown in Figure 3 8 Tractor paper guide Left edge Paper Top Tractor ...

Page 18: ...nd then fasten the lock lever to lock the tractors Tearing off Tractor Paper To tear off the paper make sure that printed paper is fed to the front table If not turn offline then press PARK LOAD key Hold the edge of paper and pull it to the edge of the window cover as shown in Figure 3 10 If the perforation of the paper is not at the edge of the window cover adjust the tear off position refer to c...

Page 19: ... software is to use the SEIKO Precision printer driver If the driver is not available in your software package please call your software company You may also check our web site for the suitable driver since we are updating the available drivers from time to time Your printer is supplied with a CD Rom including the printer drivers for Microsoft Windows 98 and Windows 2000 XP Please load the printer...

Page 20: ... Appendix A The printer is turned off ONLINE green Lights when the printer is online The printer is offline COPY MODE yellow Lights when the printer is in COPY MODE 1 Flashes slowly when the printer is in the COPY MODE 2 Flashes quickly when the printer is in the COPY MODE 3 The printer is in the normal mode Table 5 1 LEDs on the control panel NOTE If you set the scale number of the lever position...

Page 21: ...pressing the PARK LOAD key for more than 2 seconds toggles between the LETTER QUALITY mode and HIGH SPEED mode with a beep sound for confirmation Top of Form Adjustment Mode The top of form setting determines the margin between the top of paper and the first printed line the top margin In the ONLINE mode press the LF FF key for about 3 seconds to enter the top of form adjustment mode The ONLINE an...

Page 22: ...to alter the tear off setting PARK LOAD Press the PARK LOAD key to adjust the distance in 1 60 inch increments You can maximum increase to 15 60 inch LF FF Press the LF FF key to adjust the distance in 1 60 inch decrements You can maximum decrease to 15 60 inch To exit and save your new setting press ONLINE key The POWER LED and the ONLINE LED blink simultaneously for 3 times then the POWER LED tu...

Page 23: ...When you have made all of your settings remember that you don t have to do go all the way through the menu system switch the printer off and then turn on again Each time you switch the printer on it uses the new saved settings Keep the printout of the menu selections so that you know what the current settings are To exit the Setup Menu System Turn the printer off and then turn on again New setting...

Page 24: ...19 The printer automatically loads paper and prints the current settings An example print out is shown in Figure 5 2 ...

Page 25: ...AN PITCH 10 CPI PAGE LAYOUT LINE SPACING 6 LPI FORM LENGTH A4 PAGE SKIP OFF COMPRESS PRT NORMAL PRINT MODE TEXT DIR BI DIR GRAPHIC DIR UNI DIR CHARACTER SLASH ZERO OFF CHARACTER SET GRAPHICS INTL CHAR SET U S A CODE PAGE U S A INSTALL QUIET MODE OFF AUTO LF OFF AUTO TEAR OFF 0 5 SEC LOADING 1 0 SEC SKEW DETECTION OFF SKEW LEVEL 003 ...

Page 26: ...ng Use the LF FF key to store the new setting and go to the next menu Use the ONLINE key to go to the next menu without storing a new setting Use the COPY key to go to the next menu group Current settings are New settings will be FILLED PRINT STYLE FONT PITCH PAGE LAYOUT LINE SPACING FORM LENGTH PAGE SKIP COMPRESS PRT PRINT MODE TEXT DIR GRAPHIC DIR CHARACTER SLASH ZERO CHARACTER SET INTL CHAR SET...

Page 27: ...ct or cancel the printing of a slash through zero to distinguish them from the letter O CHARACTER SET Select character set into Italic Character Table or Graphic Character Table INTL CHAR SET Select among international character sets CODE PAGE Select a code page QUIET MODE Select the printer into quiet mode The acoustic noise is lower but the printing speed is reduced by half AUTO LF Select ON or ...

Page 28: ... s factory settings work Using the Self Test Functions Slide Pattern Printing Test One page printing of ASCII slide pattern is performed by turning power on while pressing the LF FF key Continuous printing of ASCII slide pattern is performed by turning power on while pressing the ON LINE and PARK LOAD keys Maintenance Printing Test H pattern One page printing of H pattern is performed by turning p...

Page 29: ... XX HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HEXADECIMAL DUMP 0000 1B 34 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4ABCDEFGHIJKLMN 0010 4F 50 51 52 53 54 55 56 57 58 59 5A 0D 0A 1B 35 OPQRSTUVWXYZ 5 0020 41 42 43 44 45 46 47 48 49 4A ...

Page 30: ...his chapter However before carrying out any of these tasks make sure that the printer has been switched off Cleaning dirt and dust are the biggest enemies The print head cover will keep most dirt from the printer mechanism but occasional cleaning to remove paper particles is a good idea Cleaning the Cabinet Wipe soiled parts of the printer with a clean dry cloth Remove bits of paper etc using twee...

Page 31: ... Printer is Dead No Light No Action Make sure that it is plugged in check both ends of the power cable Make sure the power switch is turned on Test the socket with another appliance to make sure it is working check the fuse in the plug attached to the power cable Take your printer to your dealer to be serviced Printer Won t Work Be sure that the printer cable is plugged into both the printer and t...

Page 32: ...gin or advance to the second sheet before you start printing Error LED on the Control Panel In the case of printer error the printer enters offline state and indicates an alarm by blinking the LED s as shown below LED Error Cause Remedy The POWER LED blinks and the ONLINE LED is off Paper empty or paper jam The printer is out of paper or jamming Load paper or remove the jammed paper The POWER and ...

Page 33: ...wer requirements Rated voltage AC 220 V Input voltage range AC 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49 5 to 60 5 Hz Operating temperature 5 35 Operating humidity 10 80 RH No condensation Storage temperature 20 55 Environmental conditions Storage humidity 5 85 RH No condensation MTBF 5 000 hours except the print head MTTR Less than 20 minutes Weight unpacking Approx ...

Page 34: ... copies 1 pass printing Copy capability Copy mode 3 Original 6 copies 2 pass printing Head gap adjustment Manual Resolution 360 x 360 DPI maximum Paper Cut sheet Width 89 to 257 mm Length 56 to 462 mm Paper size Fanfold Width 101 to 257 mm Cut sheet 0 06 0 12mm Paper thickness Fanfold paper 0 06 0 12 mm Single sheet 0 06 0 45 mm Total Paper type Cut sheet tractor paper label check post card and en...

Page 35: ...0 80 24 18 26 Normal 100 Dark 1 80 Dark 2 64 12cpi Dark 3 1 180 1 360 96 24 18 32 Normal 125 Dark 1 100 Dark 2 80 LQ Normal Speed 15cpi Dark 3 1 180 1 360 120 16 12 40 Normal 250 Dark 1 200 Dark 2 160 10cpi Dark 3 1 180 1 120 80 24 9 80 Normal 300 Dark 1 240 Dark 2 192 12cpi Dark 3 1 180 1 120 96 24 7 89 Normal 375 Dark 1 300 Dark 2 240 Draft High Speed 15cpi Dark 3 1 180 1 120 120 16 7 120 ...

Page 36: ...V Low level 0 to 0 8V Output High level 2 4 to 5V Low level 0 to 0 4V Connector Pin Assignments Signal Pin No Return Line Pin No Signal Name Signal Direction 1 19 STROBE Printer Host 2 9 20 27 DATA Printer Host 10 28 ACK Printer Host 11 29 BUSY Printer Host 12 30 PE Printer Host 13 SELECT Printer Host 14 AUTO FEED Printer Host 15 NC NC 16 SIGNAL GND Printer Host 17 CHASSIS GND Printer Host 18 5V P...

Page 37: ...106d Format Control Set 1 8 Line Spacing ESC 0 1Bh 30h 27d 48d Set 1 6 Line Spacing ESC 2 1Bh 32h 27d 50d Set n 180 Line Spacing ESC 3 1Bh 32h 27d 51d Set n 60 Line Spacing ESC A 1Bh 41h 27d 65d Set n 360 Line Spacing ESC 1Bh 2Bh 27d 43d Form Feed FF 0Ch 12 d Set Form Length in Lines ESC C 1Bh 43h 27d 67d Set Form Length in Inches ESC C NUL 1Bh 43h 00h 27d 67d 0d Set Form Length in Defined Unit ES...

Page 38: ...ouble Width Mode one line DC4 14h 20d Select Cancel Double Width Mode ESC W 1Bh 57h 27d 87d Select Compressed Mode SI 0Fh 15d Cancel Compressed Mode DC2 12h 18d Select Emphasized Mode ESC E 1Bh 45h 27d 69d Cancel Emphasized Mode ESC F 1Bh 46h 27d 70d Select Double Strike Mode ESC G 1Bh 47h 27d 71d Cancel Double Strike Mode ESC H 1Bh 48h 27d 72d Select Italic Mode ESC 4 1Bh 34h 27d 52d Cancel Itali...

Page 39: ...High speed Double Density ESC Y 1Bh 59h 27d 89d Select Quadruple Density ESC Z 1Bh 5Ah 27d 90d Graphics Mode Select Graphics Mode ESC 1Bh 2Ah 27d 42d Reassign Graphics Mode ESC 1Bh 3Fh 27d 63d Select Graphics Mode ESC G 1Bh 28h 47h 27d 40d 71d Print Raster Graphics ESC 1Bh 2Eh 27d 46d Input Data Control Cancel Line CAN 18h 24d Delete Character DEL 7Fh 127d Select Printer DC1 11h 17d Deselect Print...

Page 40: ... 9 0 NORWAY 852 0A 0 EAST EUROPE 864 0D 0 ARAB NLS 866 0E 0 RUSSIAN 1253 0F 0 GRK 1253 861 18 0 ICELAND 1252 19 0 WIN LAT1 1250 1A 0 WIN LAT2 Hungarian 1B 0 HUNGARY 895 1C 0 KAMENICKY Bulgaria 1D 0 BULGARIA ISO 8859 15 1D 0F ISO LTN9 Mazovia 1E 0 MAZOVIA ISO 8859 7 1F 0 GRK 8859 7 ARAB EXT 20 0 ARAB EXT ISO 8859 1 21 0 ISO LTN1 ISO 8850 2 22 0 ISO LTN2 KBL 23 0 KBL ISO 8859 13 24 0 ISO LTN7 ISO 88...

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Page 49: ...A or less in accordance with ISO7779 Maschinenlärminformations Verordnung 3 GPSGV der höchste Schalldruckpegel beträgt 70 dB A oder weniger gemäß ISO7779 This unit complies with Low Voltage Directive 2006 95 EC and the EMC Directive 2004 108 EC Dies Gerät entspricht den Bedingungen der Niederspannungs Vorschrift 2006 95 EC und dem EMVG nach 2004 108 EC ...

Page 50: ...Company name SEIKO PRECISION Europe GmbH Address Hermann Buck Weg 9 D 22309 Hamburg Germany ...

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