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Please immediately examine this product carefully. Any request for missing parts or damage replacement must be 

received within 90 days of your receipt of the product

Replacement, if available, will be honored within this time 

frame

.

 Parts will not be available for items arriving fully assembled. We do not recommend modifying product(s) 

and we are not responsible for any damages due to product modification(s).

 

If damages or missing parts are not 

reported within 90 days of your receipt, we are under no obligation to provide parts or replacement merchandise. 

Please contact Southern Enterprises at 800-633-5096 or in Dallas 972-869-0111/ 9am – 4pm Mon-Fri Central time 

if you have product issues or email us at [email protected]. Please ask for customer service representative for 

issues involving damages or replacement parts. Please ask for technical assistance representative for any issues 

with product and assembly/construction. 

  Please contact the retailer that you purchased from for returns. 

 
 

 

 
Customer Information 
 
Name 
 
Address 
 
City/State/Zip Code 
 
Phone Number 
 
Please indicate where you purchased this item: Store/Website/Catalog 
 
 
 
Please indicate color/size/style number: 
 
 
 

Style No             Parts Letter                   Parts Description             Quantity Needed 

 
 
 
 
 
 

Customer Service 1-800-633-5096 

[email protected] 

Southern Enterprises, Inc. 

600 Freeport Parkway, Suite 200 

Coppell, Texas 75019 

Parts Replacement Form 

 

Page 5 

 

Summary of Contents for OD964100TX

Page 1: ...For assistance with assembly contact Southern Enterprises Inc Customer Service 1 800 633 5096 service seidal com www seidal com OD964100TX 3 TIER BOWLS FOUNTAIN Assembly Instructions Page 1 ...

Page 2: ...with water only Never leave a running fountain unattended The water in the fountain is not safe to drink Keep away from small children and pets Change the water regularly to prevent the proliferation of mosquitoes INSTRUCTION FOR STORAGE THE FOUNTAIN MUST BE STORED INDOORS DURING WINTER OR WHEN TEMPERATURE IS BELOW 50 F 10 C During Winter this fountain must be stored indoors Please follow the foll...

Page 3: ... in the top of the fountain as the upper bowl is lowered into place 3 Connect the pump to the hose Make sure the pump is sitting on the bottom and the hose is not kinked 4 Put the pump cover in place 5 Plug the pump cord into a properly grounded outlet 6 Fill with clean water OD964100TX 3 TIER BOWLS FOUNTAIN Assembly Instructions Page 3 ...

Page 4: ...nge the water Clean the fountain water basin the pump s outlet nozzle and the water tube for dirt and debris with a damp cloth if necessary Keep the power cord away from high temperatures or heat sources Use only a CUL or CSA or CETL approved extension cord of the correct rating to avoid overheating Do not use attachments which are not provided by the manufacturer since they may cause an unsafe co...

Page 5: ...s at 800 633 5096 or in Dallas 972 869 0111 9am 4pm Mon Fri Central time if you have product issues or email us at service seidal com Please ask for customer service representative for issues involving damages or replacement parts Please ask for technical assistance representative for any issues with product and assembly construction Please contact the retailer that you purchased from for returns ...

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