Shenzhen SEI Robotics Co., Ltd.
15
-Disable your computer's local connection and then re-enable it.
-If it can not automatically obtain the IP address,Please restart the device or
restore
the factory settings.
Wireless connections:
1.Check the router device:
-Please check the device WIFI is turned on
2.Check the mobile device
-Please check the device WIFI is turned on
-Check whether the mobile settings are correct or restart the mobile device
-Disable the computer's wireless connection, and then re-enable it.
8.7 No internet
– modem sync
1. Check the 4G/LTE indicator on the device panel.
-If it is green, check the signal strength indicator. If the signal is poor(<1),move
the box to an appropriate place, such as beside the window, to get better signal
and try
again.
-If it is red, Check whether your computer's local connection is normal.
2. Check your account if its overdue.
8.8 Intermittent connection
1. Check the signal strength indicator on the device panel.
-If the signal is poor(<2),move the box to an appropriate place, such as beside the
window, to get better signal and try again.
2. Check the LAN cable, re-plug or replace it.
3. Restart the device.
8.9 Modem Defective
1.The device can not boot:
-Check if power cord is plugged properly to modem/outlet.
-Check if the power switch is on, Switch on the left side of the device.
8.10 Slow Browsing
1. Check the signal strength indicator on the device panel.
-If the signal is poor(<2),move the box to an appropriate place, such as beside the
window, to get better signal and try again.
-If the signal is good, check if your computer has an application for download,
such as
automatic updates, If there is, please turn it off, try again.
2. Check whether other connecting devices are in use.
