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SEELEY INTERNATIONAL - PWF OWNER’S MANUAL
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Legislation (Australia) or New Zealand laws, which give You rights which cannot be modified or excluded by agreement. The benefits
conferred are in favour of You and any person deriving title to the Braemar gas heater whilst in its original place of installation.
8.
In order to claim under the warranties granted under clause 1 or clause 3 You must:
(a)
• contact us within the Relevant Warranty Period.
Australia: 1300 650 644
New Zealand: 0800 589 151
OR
• log a warranty claim at our website www.seeleyinternational.com within the Relevant Warranty Period.
AND
(b)
make available for inspection by the Seeley International service agent who will come to the location of the Goods
(or send to us at the address below) and within the Relevant Warranty Period: (i) the legible and unmodified original proof of
purchase, which clearly indicates the name and address of the original retailer, the date and place of purchase, the product name
or other product serial number, (ii) all of your records of all service and maintenance carried out to the Goods, plus the maintenance
Schedule in the Owner’s Manual (if it was published with such a Schedule) (iii) a copy of the completed Warranty Information page
in this warranty, and (iv) if an extended warranty period was agreed to in writing by us, then the relevant document provided by
us confirming that extended warranty period. (If you choose to send the documents described in (i) to (iv) to us, then there is an
additional requirement: they must be accompanied by a covering letter which states your name and address, daytime telephone
number, the address at which the Goods are installed, and the model and serial number of the Goods.)
9.
The warranty granted in clause 1 covers the costs of parts and labour and the warranty granted in clause 3 covers the
costs of parts within the Relevant Warranty Period but in both cases You will be responsible for :
(a)
The cost of travel incurred for a Seeley International service agent to get to and from the location of the Goods if the
Goods is either: (i) outside the metropolitan areas of the capital cities; or (ii) more than 35 kilometres from an authorised Seeley
International branch or service representative;
(b)
Any costs for additional labour or equipment associated with gaining acceptable and safe service access to the Goods
installed in restricted, high or unsafe locations, and/or the removal and replacement of any barrier, walls, floors, roofs, fences etc.;
and
(c)
Any costs incurred by the Seeley International service agent in gaining access to the Goods which is necessary to
comply with any safety or workplace safety requirements and/or any other relevant regulations. For the avoidance of doubt, the
reference to any costs incurred also includes the costs of any necessary site inductions.
10.
We are not responsible in any way for any failure and/or inadequate performance of the Goods which arises from or is
connected to the use in the Goods of non-genuine spare parts. We strongly recommend that only spare parts supplied or approved
by us are used in the Goods.
11.
We, our employees, and our Executive are not responsible for the installation of the Goods and expressly disclaim
all liability resulting from incorrect installations or installations that do not conform to local electrical codes, local plumbing codes,
Occupational Health and Safety requirements, and by laws which are legislated or in effect at the time of installation.
12.
This warranty is only valid and enforceable in Australia and New Zealand.
(For New Zealand, this warranty only applies to goods that We supply specifically for distribution and sale in
New Zealand.)
Note: It is important that the safety and privacy of our service technicians is protected at all times. Accordingly, We and our Seeley
International service agents reserve the right to refuse service if (i) safety and accessibility to the unit cannot be guaranteed or (ii)
the owner of the unit, occupant of the site where the Goods are located, or any other third party seeks to take photographs, or make
a video or audio recording, of the service technician(s) while they are on the site or carrying out service to the unit. If a service
technician attends the site but subsequently leaves for any of these reasons then a service charge will be made for the call which
charge shall be a debt immediately due and payable by the person or entity that has made the claim under this Warranty.
If a service call reveals no warranty fault found with the gas heater, a charge will be made for the call.
Our liability under this warranty is limited to the extent permitted by law. That is, to the extent that it is fair and reasonable, if the
Goods are not of a kind ordinarily acquired for personal, domestic or household use or consumption, your remedies associated with
any failure or defect of the Product will be limited to:
(a)
the replacement of the Goods or the supply of equivalent goods;
(b)
the repair of the Goods;
(c)
the payment of the cost of replacing the Goods or of acquiring equivalent goods; or
(d)
the payment of the cost of having the Goods repaired
and subject to the terms and conditions included in this warranty.
You can register your warranty with us on our website. See the instructions on page 5.
Service Department
Seeley International Pty Ltd
112 O’Sullivan Beach Road
Lonsdale, South Australia 5160
Customer service centre 1300 650 644 (Australia)
0800 589 151 (New Zealand)
Website:
www.seeleyinternational.com
Warranty Terms and Information (Australia & New Zealand only)