SEEK Reveal RW series User Manual Download | Manualshive

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45

TROUBLESHOOTING

6. The flashlight is dimmer than usual.

a. Is your battery charged? The flashlight is an extremely high-powered light consuming

a considerable amount of power. When the battery voltage drops to near empty, the

flashlight will begin to dim to preserve battery life and allow the thermal imager to

work.

7. The microSD Card will not stay inserted.

a. Be sure that the microSD Card or the slot is not damaged.

b. Be sure there are no foreign objects (i.e. lint, sand, etc.) in the slot preventing the

microSD Card from being seated correctly.

8. If the battery is completely discharged and thermal imaging won’t start.

a. Charge battery and power on thermal camera.

i. If screen displays all black, power-cycle your Reveal.

If none of these suggestions work, please refer to TECHNICAL / ORDER SUPPORT :

[email protected]

and

1-(844) SEE-HEAT.

Figure 52

: Reveal connected to a Mac OS

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Summary of Contents for Reveal RW series

Page 1: ...USER GUIDE 111 Castilian Drive Santa Barbara CA 93117 1 805 683 3300 thermal com For Technical Support www thermal com revealsupport Product Model RW XXX Document No 1 0 ...

Page 2: ...f Thermal Iconography Filters Flashlight Operation Restore Factory Settings Download Images microSD Card USB Port Software Updates Care Guide Battery Storage Optics and Display microSD Card and USB Port WEEE 3 4 6 7 8 8 9 10 12 14 15 16 17 18 19 21 24 25 26 28 30 31 32 33 34 35 36 36 37 38 40 41 41 41 41 42 44 46 46 46 46 47 48 48 49 50 52 54 57 58 Troubleshooting Appendix Device Specifications En...

Page 3: ...uct specific support visit thermal com revealsupport Seek Thermal the Seek Thermal logo Seekware and Seek Reveal are trademarks of Seek Thermal Inc registered in the USA and other countries These trademarks may not be used without the express permission of Seek Thermal Inc Contact seekheat thermal com for trademark requests Mac is a trademark of Apple Inc registered in the USA and other countries ...

Page 4: ...without losing clear sight of what s around you State of the art technology tough enough for the toolbox Life can get pretty dirty so Seek Reveal can too You can count on its rugged rubberized casing and intuitive controls to go and work where you do no matter what conditions you face See through the dark Light optional Reveal s advanced infrared technology lets you see thermal images even in the ...

Page 5: ...bility of personal injury or product damage caused by battery exposure to extreme heat store the device out of direct sunlight and away from other extreme heat sources Dispose of battery and device in a proper manner Notice To prevent corrosion thoroughly clean and dry the contacts of the microUSB cable and the surrounding area at the rear door of the device before charging or connecting the cable...

Page 6: ...features of your Reveal have been changed and or updated since the time of printing We will continually update the document as needed and adjust the date of printing and version Please ensure you have the latest version of this document by visiting our website at support thermal com And if you have any product suggestions or find any errors we want to hear them contact us anytime at support therma...

Page 7: ...d you have to take advantage of any warranty services Simplified firmware and software upgrades in a timely manner Technical support staff will have up to date ownership data saving you time and making it easier to resolve your issue You can receive important information and quick access to the Seek Community First access and sneak peek promotional offers coupons and other information We seek your...

Page 8: ...poses of sealing the rubber door to keep moisture out 5 Be sure to fully close the bottom rubber door over the USB port to keep the product water and dust resistant 6 Individual images can be easily renamed for quick identification once they have been transferred to your PC All temperature readings stay affixed to the image on storage 7 Organize your images on your PC by separating them into group...

Page 9: ...9 QUICK START GUIDE What s in the Box Figure 3 US Packaging Figure 4 European Canadian Packaging ...

Page 10: ...re 6 Reveal battery charger For best and fastest results Seek Thermal recommends charging your Reveal using the included battery charger and cable Alternatively the cable can be connected to a USB port on a computer and your Reveal will charge albeit more slowly When the thermal camera is off the Battery Charging screen will appear ...

Page 11: ... Figure 7 Supplied cable between charger and Reveal USB Port Note Not all OTG cables are built with the same specifications through all suppliers The cable provided in the BOX is built to our specifications Figure 8 The Battery Charging screen ...

Page 12: ... The Splash screen A long press of the CENTER button will cause the device to activate and start up the software The splash screen will then display Note that the version is also displayed The startup sequence is shown in Figure 10 on the following page ...

Page 13: ...IDE Setting up your Reveal Figure 10 The starup sequence Splash screen Select time format Setup Complete screen Enter date and time Select your language Select date format Press the CENTER button to power on the device ...

Page 14: ...evice press the CENTER button and hold until the screen lights The button function ribbon at the top of the screen defines the meaning of the three buttons For each of the setup screens use the LEFT and RIGHT buttons to navigate and the CENTER button as the selector For numerical fields the LEFT button subtracts from the displayed value while the RIGHT button adds to it as the button function ribb...

Page 15: ...g screen options FILTERS MENU CAPTURE MENU FILTERS CAPTURE FILTERS Screen Image CAPTURE Screen MENU SETTINGS Screen RETURN RETURN RETURN Button function ribbon LEFT Button RIGHT Button CENTER Button LEFT button RIGHT button CENTER button RETURN TO DEVICE ...

Page 16: ...t the image is cycled through the available filters technically known as look up tables or LUTs The name of the fliter currently applied is displayed at the bottom of the image When you have reached your desired filter press the CENTER button to select and remember the filter The device then returns to the thermal imaging screen On the FILTERS Screen the button function ribbon changes to ...

Page 17: ... the captured image are displayed at the bottom center of the screen while the temperature and units for the area within the reticle or target are displayed just above the reticle Every time the CAPTURE button is pressed the image being captured is displayed along with a blue progress bar left to right at the bottom of the screen as it is being saved Holding the CAPTURE button down will capture im...

Page 18: ...18 QUICK START GUIDE Menu Screen Figure 16 The Menu screen See the following sections for descriptions of the categories of settings found on the Menu screen shown in Figure 16 ...

Page 19: ...rature and units for the area within the reticle or target is displayed Note that the current image number and the total number of images are also displayed at the bottom right If the Gallery is empty the empty screen is displayed see Figure 19 Pressing the CENTER button causes the OPTIONS Screen to be displayed At this point you can choose to CANCEL any operations concerning this image and return...

Page 20: ...20 QUICK START GUIDE Gallery Figure 18 The Gallery OPTIONS screen Figure 19 The Empty Gallery screen ...

Page 21: ...ings screen The Device Settings screen allows you to access general camera settings date and time language power as well as performing a factory restore The General Settings screen allows you to specify the units for displayed temperature either Celsius or Fahrenheit and enable or disable the Overlays ...

Page 22: ...ure 23 Select Time Format screen Choosing one of the two date formats causes Reveal to immediately set all date displays and captures to the desired format Choosing one of the two time formats causes Reveal to immediately set all time displays and captures to the desired format ...

Page 23: ...Date and Time screen Figure 25 Language Selection screen Setting values for the date and time will cause Reveal to update all displays and captures of date and time Choosing a language causes Reveal to immediately set all dialogs to the desired language ...

Page 24: ...24 QUICK START GUIDE Temperature Units Figure 26 The Units screen The user can choose to display and capture temperatures in one of two available units Fahrenheit or Celsius ...

Page 25: ...25 QUICK START GUIDE Overlay Settings Figure 27 The Information Overlay screen Various overlays are available to enable or disable including Battery Level Time Temperature and the Seek Watermark ...

Page 26: ... off setting The Power Settings screen allows you to choose settings for the auto power management or the LCD display screen brightness Enabling the Auto Turn Off setting will automatically turn off the thermal imager after the time specified as long as there s no further interaction ...

Page 27: ...30 Display brightness setting This setting allows you to control the amount of light generated by the LCD display Managing this setting allows you to conserve battery power or limit the amount of light from the screen depending on the situation ...

Page 28: ...he Flashlight screen Figure 32 High intensity setting The Flashlight screen allows you to adjust the intensity level of the two click levels of the LED flashlight You can adjust the flashlight s high intensity setting applied with the first button click ...

Page 29: ...29 QUICK START GUIDE Flashlight Settings Figure 33 Low intensity setting You can also adjust the flashlight s low intensity setting applied with the second button click ...

Page 30: ...30 QUICK START GUIDE About Figure 34 The About screen This option displays your Reveal s model number serial number and software version ...

Page 31: ...31 QUICK START GUIDE Power Off Thermal The Power Off Thermal option is an alternative to the long hold of the CENTER button Figure 35 Power off thermal CENTER button ...

Page 32: ...Select this option to turn off the thermal imager The device is connected to battery charger or USB port Less than 10 of the battery charge is remaining 35 to 65 of the battery charge is remaining 65 to 85 of the battery charge is remaining More than 85 of the battery charge is remaining Table 1 Icon function and descriptions 10 to 35 10 to 35 of the battery charge is remaining ...

Page 33: ...he LEFT or RIGHT button until the desired image filter is displayed then select it via the CENTER button Filters are subjective to the user and preferred based on objects emitting heat Feel free to play around and adjust to your preference We launch the device as default on Tyrian Reveal will remember your selected filter Table 2 Names and examples of filters ...

Page 34: ... Flashlight Pressing the SIDE button once powers the LED flashlight to its high intensity setting A second press of the SIDE button powers the flashlight to its low intensity setting and the third press causes the flashlight to turn off When Reveal is off pressing the SIDE button will display the flashlight s setting on the screen When Reveal powered on the flashlight s operation will not be displ...

Page 35: ...The Restore option allows the user to restore all of the settings to the default and options that reflect the state of the device when it left the factory After power cycling the user will then be required to perform the setup process again This set up should take less than 90 seconds or so ...

Page 36: ...pturing images transferring them to your computer etc Your microSD card can also be erased and reused whether on your PC via an adapter see Figure 43 in your Reveal or via a USB connection The Seek Reveal is designed to hold a maximum 32G card should you choose The microSD card is designed to fit easily into the Reveal one way only With the Reveal in the position shown in Figure 45 the microSD car...

Page 37: ...microSD card should become visible as a storage device or removable drive see Figure 55 and Figure 56 Once visible open the DCIM folder to access the photos You can copy or drag photos to your computer Mac or PC or Tablet Mobile for storage The photos are a standard PNG format and can be edited annotated and inserted into documents easily At this stage RAW File layers are not saved USB Port ...

Page 38: ...al s microSD card It should already be named thermal str You can simply drag this file from your computer download location to the storage device It s critical that the file is placed at the Root directory on the device 5 Eject the device from your computer and disconnect the USB cable to start the upgrade 6 If the uprade does not automatically begin powering up the Reveal will trigger the upgrade...

Page 39: ...39 SOFTWARE UPDATES Figure 48 Failed Software Upgrade screen Figure 47 Software Upgrade screen ...

Page 40: ...lf Disassembling the device may damage it or may cause injury to you Disassembling your device voids all warranty terms If the device is damaged malfunctions or exhibits other detrimental characteristics contact Seek Thermal support team You can find more information about service and support at support thermal com Cleaning Keep the device free from mud grime grease oil etc To clean the screen on ...

Page 41: ...r products are not recommended as they may scratch the glass cover of the display The camera and flashlight lenses can be cleaned with alcohol as well using a cotton swab It is not recommended that other chemicals be utilized as they may remove the lens coating Protect them both from being banged or scratched by large tools as Reveal is used or stored There are adapter cards that allow a microSD c...

Page 42: ...lectronic Equipment Directive of the European Community and the corresponding national laws Seek Thermal offers all end users in the EC the possibility to return end of life devices without incurring disposal charges This offer is valid for Seek Thermal s electronic equipment if it is Marked correspondingly with the crossed out wheelie bin logo see Figure 50 Still complete not disassembled and not...

Page 43: ...not dispose of the device in a litter bin or a public waste disposal site Ecological background It is well known that WEEE pollutes the environment by releasing toxic products during decomposition The aim of the European RoHS directive is to reduce the content of toxic substances in electronic products in the future The intent of the WEEE directive is to enforce the recycling of WEEE A controlled ...

Page 44: ... b Check if the microSD card is full If card is full delete images or insert a new microsSD card c Try accessing the microSD card on your PC or Mac through an adapter 3 The thermal image appears blurry a Check that the lens is clear and clean b Check that the screen is clean 4 The thermal image appears noisy a Has your flashlight been on for a long time b Have you suddenly cooled or heated the dev...

Page 45: ... will not stay inserted a Be sure that the microSD Card or the slot is not damaged b Be sure there are no foreign objects i e lint sand etc in the slot preventing the microSD Card from being seated correctly 8 If the battery is completely discharged and thermal imaging won t start a Charge battery and power on thermal camera i If screen displays all black power cycle your Reveal If none of these s...

Page 46: ...se Temperature Measurement Type Sensitivity F 1 Detection Range Accuracy 25 C 14 to 149 F 10 to 65 C 40 to 131 F 40 to 55 C 32 to 113 F 0 to 45 C Water and dust resistant Drop test per 1 meter onto pavement Operating and storing 10 to 95 non condensing Uncooled Vanadium Oxide Micro bolometer 32 136 Total Pixels in a 206x156 Pixel Array 9 Hz 7 5 14 Microns Passive 0 1 C 0 18 F 40 to 330 C 40 to 626...

Page 47: ...y Focal Length F Focus Range Field of View Detection Distance Type Lumens Default Hi Default Low Spot Field of View Flood Field of View Chalcogenide Glass w Anti reflective Coating 4 mm F 1 2 6 inches to infinity 44 Diagonal 27 Horizontal 36 Vertical Up to 500 feet LED 300 lm 120 lm 7 70 ...

Page 48: ...ast Ratio Technology Capacity Voltage Charge Current On included power adapter In live USB port Battery Life Thermal Camera Only Light 100 In storage from 100 charge 2 4 TFT Color LCD 240x320 QVGA 70 Degrees 500 1 Polymer Lithium Ion 1900mAh 3 7V nominal 1A 0 5A 10 hours 2 hours 60 Days ...

Page 49: ...rade Software Accessories Belt Clip Tripod Mount Manufacturer Warranty Device Removable microSD up to 32GB FAT32 Portable Network Graphics PNG format Yes 2200 142000 Micro B Windows MAC OS 9 X Linux thermal com revealsupport Refer to thermal com for latest accessory list Universal belt clip and 1 4 20 mount for tripods 1 year basic 1 year with product registration within 90 days of purchase ...

Page 50: ...in low voltage distribution systems Industrial scientific and medical ISM radio frequency Equipment Electromagnetic disturbance characteristics Limits and methods of measurement Electromagnetic compatibility EMC Part 3 2 Limits Limits for harmonic current emissions equipment input current 16 A per phase Electromagnetic compatibility EMC Part 3 3 Limits Limitation of voltage changes voltage fluctua...

Page 51: ...compatibility EMC Part 4 5 Testing and measurement techniques Surge immunity test Electromagnetic compatibility EMC Part 4 6 Testing and measurement techniques Immunity to conducted disturbances induced by radio frequency fields Electromagnetic compatibility EMC Part 4 8 Testing and measurement techniques Power frequency magnetic field immunity test Electromagnetic compatibility EMC Part 4 11 Test...

Page 52: ... encounters a corrupted image this screen is displayed as a placeholder instead of the image If this screen is displayed something occurred to the formatting of the microSD card First remove SD card and then re insert to be sure that it is seated correctly If the sceen still appears reformat the SD card on a computer ...

Page 53: ...ull Screen Figure 56 SD Memory Card Not Connected Screen If a photo capture is attempted when there is not enough memory available to save the image this screen is displayed If a photo capture is attempted when the USB card is removed this screen appears ...

Page 54: ...veal battery charger Figure 7 Supplied cable between charger and Reveal USB Port Figure 8 The Battery Charging screen Figure 9 The Splash screen Figure 10 The Startup sequence Figure 11 Setup Complete screen Figure 12 Imaging screen options Figure 13 Button function ribbon on the Filters screen Figure 14 The Filters screen Figure 15 The thermal image capture screen Figure 16 The Menu screen Figure...

Page 55: ... 23 Select Time Format screen Figure 24 Set Date and Time screen Figure 25 Language Selection screen Figure 26 The Units screen Figure 27 The Information Overlay screen Figure 28 The Power screen Figure 29 Auto turn off setting Figure 30 Display brightness setting Figure 31 The Flashlight screen Figure 32 High intensity setting Figure 33 Low intensity setting Figure 34 The About screen Figure 35 P...

Page 56: ...e rear door open and the microSD card slot highlighted Figure 42 microSD card Figure 43 microSD card and adapter Figure 44 Reveal showing the rear door open and the USB port for connectivity highlighted Figure 45 USB Connection screen Figure 46 The upgrade file on the SD card Figure 47 Software Upgrade screen Figure 48 Failed Software Upgrade screen Figure 49 Micro B USB male cable Figure 50 The W...

Page 57: ...dows PC Figure 52 Reveal Connected to a Mac OS Figure 53 Photo Not Available screen Figure 54 SD Memory Card Invalid screen Figure 55 SD Memory Card Full screen Figure 56 SD Memory Card Not Connected screen Table 1 Icon function and descriptions Table 2 Names and examples of LUTs ...

Page 58: ...40 41 Care Guide 40 Device Specifications 45 47 Display Specifications 46 Environmental Specifications 45 Flashlight 43 44 Flashlight Specifications 45 LUT 17 32 microSD Card 18 36 37 41 43 44 Other Specifications 46 System reset 43 Thermal Camera Specifications 45 Troubleshooting 43 USB 37 40 41 43 46 ...

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