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6.

TIPS FOR OPTIMAL PERFORMANCE

IDEAL SCREENING AREA

1.  Locate a screening area in a stable indoor controlled environment with a temperature range 68-

76°F (20-24°C) and relative humidity range from 10% to 50%.

2.  Locate a screening area to avoid significant convective airflow from blowing onto or into the 

screening area (e.g. from air conditioning ducts, or open doors or windows).

3.  Locate a screening area to avoid thermal sources either hot or cold (i.e. sun-facing or cold 

windows, radiant heaters, outside walls, strong lighting), particularly within the field of view of the 
Seek Scan camera.

4.  Backdrops and side screens can help ensure a controlled screening area. If used, they should be 

thermally uniform, non-reflective, and not dark in color in the visible spectrum (closer to white 
than black). Reflective panels such as glass panels should be avoided or covered with opaque 
materials.

 
 

IDEAL SEEK SCAN SETUP

1.  Set up your screening area with the camera pointed at the Heat Source in front of a wall. This will 

help create a flat thermal background and allow for faster scan times and more reliable readings. 
Warm objects in the background that are near a person’s skin temperature or warmer than 104°F 
(40°C) may reduce system performance.

2.  Set up your camera to be positioned perpendicular, both horizontally and vertically, to the 

reference Heat Source and the face of the subject.

3.  Measure and confirm the distance from the Heat Source to the Camera is no further than 5 feet 

(1.5 meters). Seek Scan has been qualified to work at 5 feet (1.5 meters) to accommodate people 
of different heights.

4.  Verify that the field of view of the camera captures both the Heat Source and face of the 

individuals being screened. The subject’s face should be directly next to the Heat Source.

5.  Ensure that the reference Heat Source is not obstructed or accidentally moved from the field 

of view of the camera during screening events. The Seek Scan software will not perform a 
measurement event without the Heat Source detected in the scene.  The Heat Source emits a 
constant and known temperature. This allows Seek Scan to reference and calibrate the camera 
prior to each assessment delivering high accuracy.

6.  We recommend marking the ground with tape or floor decals to ensure all subjects are measured 

from the exact same spot and while positioning the subject next to the Heat Source.

 
SCREENING RECOMMENDATIONS

1.  Subjects should look directly at the camera during measurement.
2.  For more consistent readings, ensure the subject’s eyes are clearly exposed by removing any 

eyewear. Subjects wearing a facemask should pull it down slightly and subjects wearing a hat 
should lift the brim to fully expose the eyes.

Summary of Contents for Seek Scan

Page 1: ...ory and Compliance FIXED HEAT SOURCE THERMAL CAMERA VISIBLE CAMERA Temperature Controlled Reference Device 9 cm 9 5 cm 8 cm 9 cm Patents pending on Seek Scan System and Fixed Heat Source SEEK SCAN DOES NOT DIAGNOSE COVID 19 OR OTHER DISEASE ILLNESS OR DISORDERS THE SYSTEM MEASURES SKIN TEMPERATURE AS A PROXY FOR BODY TEMPERATURE CAMERA HEAT SOURCE 2 3 4 5 6 7 8 ...

Page 2: ...2 WHAT S IN THE BOX Camera Fixed Heat Source USB Stick with Seek Scan Software Camera USB A Cable Fixed Heat Source Power Cable Quick Start Guide Warranty Removable for international power plugs ...

Page 3: ...art Distance is critical to system performance Set tripod heights to 5 feet 1 5 m Tripods not included Heat source automatically turns on once plugged in Ready when light stops blinking Attach camera to tripod and connect cable to PC or tablet Software must be already installed Heat source and subject should be no further than 5 feet 1 5 m from the camera ...

Page 4: ...subject is not detected 2 Set a custom alarm by clicking up down arrows Switch from F to C in settings menu 3 Blue box means the camera has detected a face and is measuring skin temperature 4 Green box means estimated body temperature is below the alarm temperature 5 Red box means estimated body temperature is above the alarm temperature 6 ...

Page 5: ... to help improve Seek Scan software 5 This allows the user to adjust the skin to body temperature offset for their own environment 6 Turn alert sounds on or off 1 Displays your version of Seek Scan Software 2 Displays your camera s serial number Enter this number when registering to activate your warranty 3 Visit our support site to solve technical issues and receive support if needed 4 It is impo...

Page 6: ...our camera to be positioned perpendicular both horizontally and vertically to the reference Heat Source and the face of the subject 3 Measure and confirm the distance from the Heat Source to the Camera is no further than 5 feet 1 5 meters Seek Scan has been qualified to work at 5 feet 1 5 meters to accommodate people of different heights 4 Verify that the field of view of the camera captures both ...

Page 7: ...er Seek Scan uses skin temperature to provide an estimated body temperature 2 Seek Scan is programed to measure the most reliable parts of the face to produce the best results with high accuracy 3 A person s skin temperature may vary based on a variety of circumstances such as ambient temperature sweat and eyewear For this reason Seek Scan is intended for indoor use only and in environmentally con...

Page 8: ...s A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications O...

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