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4. What is the default PIN?
The default PIN is eight zeros, or "00000000", without quotation marks.
5. Why use UniMate?
Using UniMate is safer than using a static password alone, as authentication requires two factors. The
first is the physical UniMate device itself, which contains the digital certificate used during the
authentication process. The second factor is the password to log onto the UniMate device before
beginning the transaction process. Adding these factors into the authentication process make it
substantially more difficult for unauthorised access than with only one factor, such as a password alone.
6. What should I do if my UniMate is locked?
If the user account associated with your UniMate device is locked, please contact the administrator to
unlock your user account.
7. Where can I receive further assistance?
If you have any questions, please feel free to contact us at http://www.esecutech.com/support or
