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INSTALLATION STEP 5

Install the Control Console

Locate control console within sight of door, at a minimum
height of 5' (1.5 m) where small children cannot reach,
away from moving parts of door and door hardware. If
installing into drywall, drill 5/32" holes and use the
anchors provided. For pre-wired installations (as in new
home construction), it may be mounted to a single gang
box (Figure 1).

NOTE: 

The functional temperature range of the control

console is between -20°C (-4°F) and +50°C (+122°F).
Scroll speed of display is slower at lower temperatures
although the control console remains fully functional.

CAUTION: 

Continuous exposure of the control console

to temperatures below -22°F (-30°C) may damage the
LCD screen.

SPECIAL NOTE:

Only one 398LM can be connected to

each garage door opener. If additional wall controls are
desired to operate the same garage door opener, it is
recommended to use model 378LM wireless wall control
as the secondary control console. 

1. Strip 7/16" (11 mm) of insulation from one end of bell

wire and connect to the two screw terminals on back of
control console by color: white wire to the W (2) and
white/red wire to the R (1) (Figure 2).

2. Remove push bar cover by gently prying at the

lower/middle portion of the cover with a small flat-head
screwdriver. Fasten with 6AB x 1-1/4" self-tapping
screws (drywall installation) or 6-32 x 1" machine
screws
(into gang box) as follows:

• Install bottom screw, allowing 1/8" (3 mm) to protrude

above wall surface.

• Position bottom of control console on screw head and

slide down to secure. Adjust screw for snug fit.

• Drill and install top screw with care to avoid cracking

plastic housing. 

Do NOT overtighten.

• Replace cover by inserting top tabs first and then

snap cover in place.

3.

(For standard installations ONLY)

Run bell wire up

wall and across ceiling to motor unit. Use insulated
staples to secure wire in several places. Do NOT
pierce wire with a staple, creating a short or open
circuit.

4. Strip 7/16" (11 mm) of insulation from end of bell wire.

Connect bell wire to the quick-connect terminals on the
motor unit: white to white and white/red to red
(Figure 3).

NOTE: 

DO NOT connect the power and operate the

opener at this time. The door will travel to the full open
position but will not return to the close position until the
sensor beams are connected and properly aligned. See
Protector System Instructions beginning on page 14.

W

HT/RED

W

HT

Control Console
Connections

To release 

w

ire, p

u

sh in

 ta

b

 

w

ith scre

w

dri

v

er tip

 

7/16" (11 mm)

Strip 

w

ire 7/16" (11 mm)

To prevent possible SERIOUS INJURY or DEATH from
electrocution:
• Be sure power is not connected BEFORE installing control

console.

• Connect ONLY to 24 VOLT low voltage wires. 
To prevent possible SERIOUS INJURY or DEATH from a closing
garage door:
• Install control console within sight of garage door, out of reach

of children at a minimum height of 5 feet (1.5 m) and away
from ALL moving parts of door.

• NEVER permit children to operate or play with control console

push buttons or remote controls.

• Activate door ONLY when it can be seen clearly, is properly

adjusted and there are no obstructions to door travel.

• ALWAYS keep garage door in sight until completely closed.

NEVER permit anyone to cross path of closing garage door.

WARNING

CAUTION

WARNING

WARNING

Drywall Anchors

Insulated
Staples 

Screw 6ABx1-1/4"
(standard installation)

Screw 6-32x1" 
(pre-wired)

HARDWARE SHOWN ACTUAL SIZE

Figure 3

10

P

u

sh Bar

Light 
B

u

tton

Lock
B

u

tton

Door
Control
Terminal
Scre

w

s

(BACK 

V

IE

W

)

W

2

R
1

2-Cond

u

ctor

Bell 

W

ire

LOCK

LOCK

Figure 2

PRE-WIRED INSTALLATION

REMOVE & REPLACE COVER

To Replace Insert 
Top Ta

b

s First

P

u

sh Bar Co

v

er

24 

V

olt Bell 

W

ire

LOCK

LIGHT

LOCK

LIGHT

Figure 1

Summary of Contents for Elite 3800

Page 1: ...onitor are connected and properly aligned Periodic checks of the opener are required to ensure safe operation The model number label is located behind the hinged door of your opener GARAGE DOOR OPENER...

Page 2: ...5 Hardware inventory 5 Assembly 6 Attach the collar to the motor unit 6 Attach mounting bracket to the motor unit 6 Installation 7 16 Installation safety instructions 7 Position the opener 7 Attach th...

Page 3: ...ust have minimum of 2 1 2 6 4 cm between the garage wall and the center of the torsion bar Must have minimum of 3 7 6 cm between the ceiling and the center of torsion bar Must have minimum of 8 20 3 c...

Page 4: ...opener at 120V 60 Hz to avoid malfunction and damage To prevent possible SERIOUS INJURY or DEATH ALWAYS call a trained door systems technician if garage door binds sticks or is out of balance An unbal...

Page 5: ...Remote Light with Hardware Bag LOCK LIGHT LCD Motion Detecting Door Control Console Carton Inventory Your garage door opener is packaged in one carton which contains the motor unit and the parts illu...

Page 6: ...s of torque Figure 2 NOTE For most installations the screws should be facing up for easy access NOTE Do not tighten set screws until indicated 6 Collar Screw Collar Screw Set Screw ASSEMBLY STEP 2 Att...

Page 7: ...ed garage door might not reverse when required Operator MUST be mounted at a right angle to the torsion bar to avoid premature wear on the collar Motor unit Staple Torsion Bar WARNING CAUTION 14 10x1...

Page 8: ...nto the motor unit Figure 2 NOTE Lock must be mounted within 10 of the power head NOTICE Overhand Knot Emergency Release Handle Overhand Knot Rope Motor Unit Emergency Release Cable To prevent possibl...

Page 9: ...it on the opposite side of the cable tension monitor 1 Position the cable tension monitor as shown Figures 1 and 2 The cable tension monitor should be located as close to the drum as possible NOTE Th...

Page 10: ...r standard installations ONLY Run bell wire up wall and across ceiling to motor unit Use insulated staples to secure wire in several places Do NOT pierce wire with a staple creating a short or open ci...

Page 11: ...the light lens by hooking one end of the lens over the hinge and pressing up on the other end to latch into place Figure 3 8 Plug in the light to outlet NOTE Light will not operate until the unit is a...

Page 12: ...nduit or flex cable adapter to the 7 8 hole Reinstall opener to torsion bar Run wires through conduit cut to proper length and strip insulation Attach with wire nuts provided Properly secure wire unde...

Page 13: ...unit Position the BBU as desired to a structural support ceiling joist or wall stud Attach the BBU to the support using the mounting holes on either side of the BBU Secure the BBU using the 1 1 2 lag...

Page 14: ...cross the door no more than 6 15 cm above the floor Either can be installed on the left or right of the door as long as the sun never shines directly into the receiving eye lens The mounting brackets...

Page 15: ...with the lip hugging the back edge of the track as shown in Figure 1 If your door track will not support the bracket securely wall installation is recommended Wall installation Figure 2 and 3 Place th...

Page 16: ...f wiring connections and alignment are correct The sending eye amber indicator light will glow regardless of alignment or obstruction If the green indicator light in the receiving eye is off dim or fl...

Page 17: ...the UP position Press and hold the black button until the yellow indicator light starts flashing slowly then release 2 Push and hold the black button until the door reaches the desired UP open positio...

Page 18: ...o open and close your door The door must travel through a complete cycle UP and DOWN in order for the force to be set properly If the unit cannot open and close your door fully inspect your door to in...

Page 19: ...r System Press the remote control push button to open the door Place the opener carton in the path of the door Press the remote control push button to close the door The door will not move more than a...

Page 20: ...ed if possible Pull down on the emergency release handle and lift the door manually To reconnect the door to the opener pull down the emergency release handle straight down a second time The door will...

Page 21: ...also turn on when someone walks through the open garage door With a Motion Detecting Control Console this feature may be turned off as follows Push and hold the light button for 10 seconds and the inc...

Page 22: ...will come on for five minutes then shut off This feature works by detecting body heat To disable this feature push the motion sensing button on the side of the door control We recommend that you disa...

Page 23: ...siding HAVING A PROBLEM TROUBLESHOOTING 1 The opener doesn t operate from either the Control Console or the remote control Does the opener have electric power Plug a lamp into the outlet If it doesn...

Page 24: ...or Remove any obstruction or align the receiving eye See Installation Step 9 10 The opener strains to operate door The door may be out of balance or the springs may be broken Close the door and use th...

Page 25: ...hort across red and white terminals with jumper wire If motor unit activates replace door control wires Symptom Sending indicator light glows steadily receiving indicator light is dim or flashing Real...

Page 26: ...s and hold the button on the hand held remote that you wish to operate your garage door 3 Release the button when the motor unit lights blink It has learned the code If light bulbs are not installed t...

Page 27: ...he button The opener light will blink three times Release the button 2 Press the temporary 4 digit PIN you have chosen then press Enter The opener light will blink four times 3 To set the number of ho...

Page 28: ...wall control or keyless entry 3 It has learned the code and the light turns on Reprogramming Light or Additional Light Your garage door opener remote work light has already been programmed at the fac...

Page 29: ...d 7 41A6104 Cable tension monitor 8 41B6228 Mounting bracket 9 41A5034 Safety sensor kit receiving and sending eyes with 3 9 m 2 conductor bell wire attached KEY PART NO NO DESCRIPTION 10 41B6299 Coll...

Page 30: ...O DESCRIPTION 1 41DJ001 Logic board complete with plate 2 41A6118 Absolute Encoder System 3 41C168 Transformer KEY PART NO NO DESCRIPTION 4 41A6095 Motor with bracket 5 41B122 Power cord 6 41A6348 Cov...

Page 31: ...t door of your home Tells you if your garage door is open or closed Monitors up to 4 garage doors by adding additional sensor modules 915LM Garage Door Monitor Sensor Additional accessory sensor for h...

Page 32: ...is limited warranty will be repaired or replaced at Seller s sole option at no cost to you and returned pre paid Defective parts will be repaired or replaced with new or factory rebuilt parts at Selle...

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