14
TROUBLE-SHOOTING GUIDE
PROBLEM
Does not turn on
Bag full or clog light on
Bag full or clog light on
& machine shuts off
Does not pick up
Filter bag door won’t
fully close
REASON
1. Telescopic tube not inserted properly.
2. Not plugged into working outlet.
3. Cable worn.
4. K3: The suction-control slider
switch is set to “0” (“off” position).
1. Bag full.
2. Clog in hose, telescopic tube,
brush or head, or entrance to
filter bag.
3. Pre-motor microfilter is dirty.
4. Exhaust filter dirty.
1. Hose/handle assembly not
correctly inserted.
2. The suction control dial is rotated
to no suction setting
3. Filter bag cover not closed.
1. Filter bag cover not fully closed.
2. Bag not inserted properly
3. Pre-motor microfilter not properly
inserted.
SOLUTION
1. See page 8.
2. Use another outlet.
3. Replace cable.
4. K3: Set slider switch to “on”
position. See page 10.
1. Replace filter bag. See page 12.
2. See Clog Removal on page 13.
K3 users with clog in power head
attachment: refer to clog removal
in the ET-1 owner ’s manual.
3. Replace pre-motor microfilter.
See page 12.
4. Replace exhaust filter. See page 12.
1. Re-insert hose/handle assembly
making sure that it is lined up
properly and is snapped into
place. See page 8.
2. K2: Rotate suction control
dial to yellow setting. See page 9.
3. See below.
1. Re-insert bag. Lock the cover
down firmly.
2. Re-insert bag. Lock the cover
down firmly.
3. Remove the filter bag cover (26) and
make sure the pre-motor microfilter
housing is seated firmly in place
(see pg. 12, figure 19).
Always unplug vacuum from outlet before dismantling any part of the machine!
!
NOTE: E3 Premium users, please see the ET-1 Power Head Owner’s Manual
for additional trouble shooting guide information.