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Before you call for service,

 review this list. It may save you time and expense. The list includes common occurrences 

that are not the result of defective workmanship or materials in this appliance.

Before You Call

solutions to Common Problems

OCCUrrEnCE

POssiBlE CaUsE/sOlUTiOn

surface burners do not light.

Surface Control knob has not been completely turned to LITE. Push in and turn the 
Surface Control knob to LITE until burner ignites and then turn control to desired 
flame size.
Be sure gas supply valve is open.

Burner ports or slots are clogged. With the burner off, use a small-gauge wire or 
needle to clean ports or slots. 
Power cord is disconnected from outlet (electric ignition models). Be sure cord is 
plugged securely into outlet.
Electrical power outage (electric ignition models). Burners can be lit manually. See 
setting surface Controls in this Use & Care Guide.

surface burner flame burns 
half way around.

Burner ports or slots are clogged. With the burner off, clean ports and slots with a 
small-gauge wire or needle.
Moisture is present after cleaning. Lightly fan the flame and allow burner to operate 
until flame is full. To avoid this occurrence dry the burners thoroughly following 
instructions under 

General Care & Cleaning.

surface burner flame is 
orange.

Dust particles in main line. Allow the burner to operate a few minutes until flame 
turns blue.
In coastal areas, a slightly orange flame is unavoidable due to salt air.

Summary of Contents for Kenmore 790. 3100 Series

Page 1: ...rrilla DE cocinar a gas Manual del usuario Models Modelos 790 3100 790 3101 color number n mero de color ESPA OL ENGLISH TM Sears Brands Management Corporation Hoffman Estates IL 60179 U S A www sears...

Page 2: ...family purposes This warranty covers only defects in material and workmanship Sears will NOT pay for 1 Cracks in a ceramic glass cooktop that are not a result of thermal shock 2 Stains and scratches o...

Page 3: ...mmable liquids Do not store explosives such as aerosol cans on the cooktop Flammable materials may explode and result in fire or property damage Do not store items of interest to children in the cabin...

Page 4: ...les Should Be Turned Inward from Edges of Cooktop and Not Extend Over Adjacent Surface Burners To reduce the risk of burns ignition of flammable materials and spillage due to unintentional contact wit...

Page 5: ...your protection against shock hazard and should be plugged directly into a properly grounded receptacle DO NOT cut or remove the grounding prong from this plug Do not under any circumstances cut remo...

Page 6: ...oking Use Proper Cookware Cookware should have flat bottoms that make good contact with the entire surface heating element Check for flatness by rotating a ruler across the bottom of the cookware See...

Page 7: ...alled to insure proper ignition and gas flame size It is very important to be sure that all surface burner caps and burner grates are properly installed and in the correct locations BEFORE operating t...

Page 8: ...t on the highest control setting and then turn to a lower one to complete the process Use the recommendations below as a guide for determining proper flame size for various types of cooking The size a...

Page 9: ...5 Visually check that both the left rear and left center Burners are lit Adjust the flame size by turning the control knob between the second HI and LO settings See Figure 6 Add the left front Burner...

Page 10: ...hcloth Rinse with clean water and cloth Do not use cleaners with high concentrations of chlorides or chlorines Do not use harsh scrubbing cleaners Only use kitchen cleaners that are especially made fo...

Page 11: ...he burner caps Should you ever need to remove the burner caps for cleaning lift the burner cap off the burner head Clean heavy soils with an absorbent cloth Rinse with a clean damp cloth and immediate...

Page 12: ...ports or slots Power cord is disconnected from outlet electric ignition models Be sure cord is plugged securely into outlet Electrical power outage electric ignition models Burners can be lit manuall...

Page 13: ...r la durabilidad de su nuevo producto El acuerdo incluye lo siguiente Piezas y mano de obra necesarias para contribuir a mantener el funcionamiento adecuado de los productos utilizados en condiciones...

Page 14: ...hat you need to do it yourself For Sears professional installation of home appliances and items like garage door openers and water heaters 1 800 4 MY HOME 1 800 469 4663 Call anytime day or night U S...

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