Seaory S20R, Operation Instruction Manual, Page: 41 / 43

Seaory S20R Desktop Single-sided Card Printer
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11. Common fault codes and Solutions
The card printer happen to meet some faults in the process of use, and the most direct
way to judge the faults is to see the code displayed on the LCM display screen of the
card printer. Find out card printer fault code, you can clearly know the fault reason and
find a solution.
Fault code Fault name Reason Solution
CODE:43
Ribbon
missing
Ribbon uninstalled
Install ribbon according to
operating manual
CODE:46 Ribbon out
Replace a new ribbon Replace a new ribbon according
to operating manual
CODE:5F Card out Place some cards
Place some cards according to
operating manual
CODE:21 Cover open Upper cover has not
closed
Close the upper cover
CODE:22 Reject box open Reject box is open Close reject box
CODE:23 Reject box full Reject box is full Take out defective cards
CODE:51 Card feed error
Thickness of card
feeding entrance
setting is wrong
Adjust
the feed card thickness
according to the operation
manual
CODE:11 Card jam Unusual card jam
Clean the card moving roller
regularly according the to
operation manual
CODE:44 Ribbon unsupport
Ribbon chip
unsupport
Check the ribbon details by the
driver or LCM,and contact the
local distributor