Appendix B - How To Get Assistance
Sealevel Systems
PCIO
Page
14
Appendix B - How To Get Assistance
Please refer to Appendix A - Troubleshooting prior to calling Technical
Support.
1. Read this manual thoroughly before attempting to install the
adapter in your system.
2. When calling for technical assistance, please have your user
manual and current adapter settings. If possible, please have
the adapter installed in a computer ready to run diagnostics.
3. Sealevel Systems maintains a forum on CompuServe which
can be accessed by typing ‘GO Sealevel’ at the command
prompt.
4. Technical support is available Monday to Friday from 8:00
a.m. to 5:00 p.m. Eastern time. Technical support can be
reached at (864) 843-4343.
RETURN AUTHORIZATION MUST BE OBTAINED FROM
SEALEVEL SYSTEMS BEFORE RETURNED MERCHANDISE WILL
BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY
CALLING SEALEVEL SYSTEMS AND REQUESTING A RETURN
MERCHANDISE AUTHORIZATION (RMA) NUMBER.
Summary of Contents for PCIO 4035
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