Appendix A - Troubleshooting
Sealevel Systems
ACB-II
Page
10
Appendix A - Troubleshooting
An Advanced Communications Board Developers Toolkit Diskette is
supplied with the Sealevel Systems adapter and will be used in the
troubleshooting procedures. By using this diskette and following these
simple steps, most common problems can be eliminated without the need to
call Technical Support.
1. Identify all I/O adapters currently installed in your system. This
includes your on-board serial ports, controller cards, sound cards etc.
The I/O addresses used by these adapters, as well as the IRQ (if any)
should be identified.
2. Configure your Sealevel Systems adapter so that there is no conflict
with currently installed adapters. No two adapters can occupy the same
I/O address.
3. Make sure the Sealevel Systems adapter is using a unique IRQ. While
the Sealevel Systems adapter does allow the sharing of IRQ’s, many
other adapters (i.e. SCSI adapters and on-board serial ports) do not.
The IRQ is typically selected via an on-board header block. Refer to
the section on Card Setup for help in choosing an I/O address and IRQ.
4. Make sure the Sealevel Systems adapter is securely installed in a
motherboard slot.
5. Use the supplied diskette and User Manual to verify that the Sealevel
Systems adapter is configured correctly. The supplied diskette contains
a diagnostic program ‘SSDACB’ that will verify if an adapter is
configured properly. This diagnostic program is written with the user
in mind and is easy to use. Refer to the ‘README.txt’ file on the
supplied diskette for detailed instructions on using ‘SSDACB’.
