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© Sealevel Systems, Inc. 7802ec &7802ecS Manual | SL9680 11/2022
Appendix G – How to get assistance
When calling for technical assistance, please have the device installed and ready to run diagnostics. If
possible, have your user manual and current settings ready.
The Sealevel website is an excellent resource located at www.sealevel.com. The most current software
updates and user manuals are available via our homepage by clicking on the 'Drivers' or 'Manuals' links
located under ‘Technical Support.’ Manuals and software can also be downloaded from the product page
for your device.
The FAQ section of our website answers many common questions. Refer to this helpful resource by visiting
https://www.sealevel.com/support/category/faqs/.
Technical Support
Monday – Friday
8:00 AM to 5:00 PM EST
Phone: +1 (864) 843-4343
Email:
RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL SYSTEMS BEFORE RETURNED
MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY CALLING SEALEVEL
SYSTEMS AND REQUESTING A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER.